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How can we improve AOL Mail?

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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • JOYCE HARNDEN commented  ·   ·  Report

    GIVE PEOPLE THE OPPORTUNITY TO CHOOSE BETWEEN OLD AND NEW VERSION!!! I LIKE OLD VERSION BETTER!!!

  • searite40 commented  ·   ·  Report

    PLEASE give me back my old AOL. I never even authorized you to give me the new version! Thank You!

  • searite40 commented  ·   ·  Report

    PLEASE gibe me back my old AOL. I never authorized you ggibr mr your new version!

  • Ronniesue Sawinski commented  ·   ·  Report

    Get rid of this piece of **** now! Bring back the classic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • jadovir commented  ·   ·  Report

    I don't want the new one. I am happy with what I had before

  • JOHN R OSBORN JR commented  ·   ·  Report

    Go back to Classic E-mail. I have had it since 1987. The old version worked well. The new is so slow and cumbersome. Almost un-usable. Give long-timers the option to return to what was loved and operational!

  • Phyllis Sobiealski commented  ·   ·  Report

    Yes!! We should have the option. I LOVE the classic mail better myself. My son changed it for me a few times and now he can't change it back. I want the classic mail also!! Again...the option should be there!!
    Phyllis Sobieralski

  • GYNA SELLERS commented  ·   ·  Report

    agree with Robert 100%. I give my email to clients and they laugh at me.. "wow, haven't heard an AOL address in ages, why are you still using them?" My answer to them is because I am happy with how my account functions.... I'm not happy any longer, probably will go through the night mare of changing email accounts, couldn't be any worse than staying here:(

  • DONNA KURTZ commented  ·   ·  Report

    I agree! The old "Classic Mail" format was much easier to use and to read. We used to be able to choose between the two. Please give us that choice again!

  • NANCY WELLS commented  ·   ·  Report

    stop messing around with my personal setting I liked it the old way

  • Lisa Anderson commented  ·   ·  Report

    Give us the classic email, not this new email, it is awful!!!!

  • Lisa Anderson commented  ·   ·  Report

    I do not like the new email at all, I would like it changed back please.

  • Jeff Munisteri commented  ·   ·  Report

    SERIOUSLY !!!, "IF" I wanted change I'd use Gmail more !!!
    Find a way to give ME back the Classic look of AOL !!!

  • David Wynne-Hughes commented  ·   ·  Report

    The old system worked well, the new system is simply awful which is why, having tried it some weeks ago and when there was an option to return to Classic, I returned to Classic.

  • J KAUFMAN commented  ·   ·  Report

    Still awful. PLEASE just go back to what we all want or give us the option to use the old version. The new layout here doesn't take getting used to, it's just bad and wasn't necessary. @AOL, do better by going back to what already worked.

  • Deborah Mansfield commented  ·   ·  Report

    I hate the new format. It is very difficult to read. Please bring back the classic format.

  • Isabel Nelson commented  ·   ·  Report

    please give name classic back, it is very difficult to read if you have Dyslexia

  • DANIEL SHANNON commented  ·   ·  Report

    Why are you not listening? We want the old format back!! Do we all need to drop AOL and go elsewhere because you refuse to listen?

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