Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • BARBARA E KATZ commented  ·   ·  Report

    I despise this new email. All you've done is give me more work and cost me valuable time. You cannot change the font on the email listing; you cannot easily go back to items on your New Mail List (I have 10,000 emails and scrolling is impossible not to mention the wait time in having the emails populate) as you could before by just pulling down the black slider), and you can't have your emails populated under the sender's email address anymore for starters. This version is all over the board --literally. Why can't you leave well enough alone? The old version was easy and great.

  • Karl Priest commented  ·   ·  Report

    I should not have been forced to take this new AOL format!

  • lemuff commented  ·   ·  Report

    22 years of the same email. And now you want to change it. Just to justify a collage boy's new job . ********!
    Font size. It only makes the size if the size if the letter head to your mail LARGE. The mail is still small.
    Now you have to hover over your name to get to the sign off page. THIS IS *********!!!
    How did we ever sign off for the last 22 years without that way of doing it.????
    Bunch of ********'s

  • Elizabeth Rawley commented  ·   ·  Report

    PLEASE go back to the way it was.I have NO Spellcheck, My Quick Contact List is gone, and so is my Mail Themes.

  • Anjali Angel commented  ·   ·  Report

    I want the content of the email on the left as the first thing I see, not the sender. There is no option to change this. I hate all the new, silly ideas. Why don't you leave a good thing alone?

  • Anonymous commented  ·   ·  Report

    I too hate the new format! The new format sucks!

  • PAUL BUSALACCHI commented  ·   ·  Report

    PLEASE I LIKED MY CLASSIC EMAIL AND I ALSO DID NOT SIGN UP FOR THIS NEW ONE GO BACK TO MY 27.99 PLEASE PAUL BUSALACCHI

  • NELDA TEEL commented  ·   ·  Report

    It was not broken, why did you feel compelled to fix it?

  • Donald Stewart commented  ·   ·  Report

    Change can be good, this is not, I want my email back as it was and I do not want adverts in it. This is confusing and makes it much more difficult to read. I will miss things that are important and I absolutely HATE it. I cannot find what I want and see all sorts of rubbish I don't want and do not need. I do not want to colour in my inbox. Those that want can. How do I revert to previous settings PLEASE

  • LORI MC BRIDE commented  ·   ·  Report

    AOL users have stayed loyal to a company that no one under age 60 uses and that doesn't have a positive reputation. As younger people say, "only old people still use AOL" I'm skilled with using it and have remained a loyal customer since AOL began. Since you know AOL does not attract younger to middle-aged users, why are you making changes that are requiring your supporters to have to spend time trying to figure out how the features work and create stress for them?

    I have a free gmail account but don't use it much because I am skilled with how to do everything with AOL and don't want to have to put in the time trying to figure out the logistics of how to do the same with gmail. I am involved with several organizations and have many business emails handle. I am very unhappy with my first experience using your new version today. I can't even scroll down to see all the emails. Who thought it would be good to put arrows at the bottom to try to get beyond the first page?

    Did AOL do this because they think they will attract younger users? If so, this isn't going to happen. If you had a focus group of young to middle aged people, they would tell you this. Only a handful of people I know still use AOL. Plus I am paying $16 a month for AOL when gmail is free.

    Listen to your loyal users and bring back the basic/classic versions.
    AOL should be listening to the concerns of what their loyal, long-time users want and need.

  • Jasmin Holley commented  ·   ·  Report

    GO BACK TO THE ORIGINAL AND ADD FEATURES TO THAT , DONT CHANGE TO THIS. THE NEWS POLITICS AND SPORTS IS MUCH HARDER TO READ AS WELL AND I DONT AS MUCH.

  • wittrj commented  ·   ·  Report

    i hate, hate, hate, hate, this new AOL. please tell me how to get classic back!!!!!!

  • JUDY KIRK commented  ·   ·  Report

    There are no words to express how disappointed I am in the format. It is almost impossible to send an email.. Too many things wrong to list. IPLEASE REVERT TO THE OLD VERSION

  • OLIVER CRISP commented  ·   ·  Report

    Please stop changing the email look. It's hard to focus on anything with this format. And the ads are killing me. Take up 1/3 of my screen on the left...

  • Lucie Darkes commented  ·   ·  Report

    You are holding us ******* to watch your ads. It is wrong - fix the password generator. Better yet, do away with it and let us be responsible for our own privacy.

  • Jorge Urbina commented  ·   ·  Report

    Go back to the original email. I lost my online calendar. This has made this office very difficult.

1 2 … 113 115 117 … 125 126

AOL Mail Norrin

Categories