Stop screwing up working versions just for the sake of change
You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.
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Shirley Supik
commented
Return to old format.
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RUTH LAU
commented
My comment is the same....I WANT MY ORIGINAL SETTING BACK!! Please help me get this done!
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RUTH LAU
commented
I want the original setting back!
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GYNA SELLERS
commented
I can't function with this new format.. so many things have changed... too much of a learning curve, you have put my business at a standstill with not being able to use email the way I was able to use with the old version... PLEASE GET US RETURNED TO THE OLD VERSION!!!
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jsalem2
commented
I understand the need for ads. But why are all the ads of women in inappropriate attire?
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MICHELLE WISE
commented
Please go back to the old email settings or at least give us the option to choose.
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RICHARD KANE
commented
I just want my classic e-mail back...I don't like the new format at all !!!!!!!!!!!!!
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Douglas Evans
commented
Go back to previous may of presenting email or give users the option, You should give these creators something else to do. This move is useless, I see you losing many customers.
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DAVID HORN
commented
I totally agree - we should have the option to choose which version we want to use - that should be a customer option, not a mandate imposed by AOL. And notice that I used the word "customer" - that is what all of us are to you. You want to keep customers - let us chose what we want! My friends tell me I should be using gmail or Outlook - I've been a staunch supporter of AOL since its onset - might have to start listening to my friends and shift loyalties.
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Douglas Evans
commented
Go back tom previous may of presenting email or give users the option
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DAVID HORN
commented
I totally agree - and I've had AOL e-mail since its onset. Please put me back into the Classic version and don't change me again to any "new" version without describing the changes and asking me if I want to change.
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M LUCAS
commented
Why have you imposed this new format on us, I hate it, I changed it back to old format the first time you changed it, I cannot find how to now. Whose brilliant idea was this, sack them
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GYNA SELLERS
commented
There is not one thing good about being forced to the new format! I tried switching to the classic and had zero ability to function or find what I needed to find.... WTH is wrong with you as a company, why when I was asked and responded that I wanted to stay with the original version am I being forced to now use this piece of.... not being able to open more than one mail at a time is problematic (at best), not being able to set font size is beyond problematic, it keeps me from function in my business emails where size matters ( I often need to change font size inside one email when ordering products that are personalized). from reading through some of these feedbacks already sent, I am not the only one.
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Walter Shock
commented
My management would have FIRED ME if I had put this garbage on the system!!!!
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Walter Shock
commented
The more code you put in the system -- the longer it takes to read the mail. Prefer the older version of the mail system. AND the more chances for serious failures!!!!
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Vince Casalaina
commented
How do I open an email in a separate window?
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B Gambino
commented
agreed
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B Gambino
commented
please go back to the old format
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Ronniesue Sawinski
commented
This new format is the worst. Return to the old format!
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Heidi Becket Clinton
commented
I cannot STAND This new email format!! It's HORRIBLE. I too have been with AOL for about 21 years. This is so idiotic. If I wanted to go to Yahoo mail (This is a direct copy of Yahoo and Gmail) It's awful!! I'd go to them if I wanted those!! THIS IS AOL - not yahoo and gmail. GIVE us the RIGHT of choice. Good grief!