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How can we improve AOL Mail?

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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • Neil Szigethy commented  ·   ·  Report

    The ads on top of the list of emails are now disguised to look like email. The little blue dots do little to help me navigate

  • William MOORE commented  ·   ·  Report

    this new format is hard to read please go back to original format. I have been with AOL for 30 years and use AOL only but will change if I cannot depend on it not being changed all the time

  • JAMES CLOWES commented  ·   ·  Report

    Go Back to the old AOL this new thing sucks. I did not authorize this return me to the old AOL now

  • LORETTA GANNON commented  ·   ·  Report

    I could be in my inbox and could search the internet or sign on to another email address. This is poorly designed and you are missing key capabilities that enhanced my user experience. I couldn't care less about what color I am looking at - give me back the old classic please!!!!

  • NONE NONE commented  ·   ·  Report

    Please change my email back. new look is awful.

  • Donna Culp commented  ·   ·  Report

    I hate this new format. Return to previous format.PLEASE!!!!!

  • julie nye commented  ·   ·  Report

    If it ain't broke, don't fix it... Please return to old format

  • JERRY CARROLL commented  ·   ·  Report

    I do not like the newer version of AOL Mail. How do to change back to Classic version?

  • J KAUFMAN commented  ·   ·  Report

    +1 to all...just a terrible and unannounced change not welcomed by many of any of us.

  • ROBERT RHOADS commented  ·   ·  Report

    new screen is JUNK||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||

  • RICK TASLER commented  ·   ·  Report

    Go back to the old format !! this sucks , it erased some of my old emails !!

  • Virginia Patrizio commented  ·   ·  Report

    I do not like this "NEW" format at all!!!!!! Go back to the old format.... PLEASE....

  • JAMES SARVER commented  ·   ·  Report

    Just go back to the former version, I can't stand this new one.

  • DAN CARR commented  ·   ·  Report

    What the #$%^&*@! are you trying to do!?
    El;iminate customers?
    Now all my bcc friends have disappeared!
    Get RID OF THIS "NEW" FORMAT!
    A 25-year customer

  • Devan K. commented  ·   ·  Report

    GIVE US THE OPTION TO USE THE OLD LAYOUT. I LIKE BEING ABLE TO OPEN A MESSAGE IN ITS OWN POP UP WINDOW. THE NEW FUNCTIONALITY REMINDS ME OF GMAIL WHICH I HATE.

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AOL Mail Norrin

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