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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • Yasin AL - Yasin commented  ·   ·  Report

    How do I switch back to the classic...? The new styles is terrible! Frustrating and impacting my welbeing.

  • Betty ALEXY commented  ·   ·  Report

    New format is trash. The old format was much better me as I'm a senior and it was easy to work. Please give back to me.

  • LARRY SMITH commented  ·   ·  Report

    Go back to old format !!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Sharky Payne commented  ·   ·  Report

    Why has the format been changed? Is it so random adverts can be inserted at the top and makes money for AOL? Revert to the previous version fast.

  • se Oldham commented  ·   ·  Report

    don't like the new style email, it's rubbish

  • IAN FLINTOFF commented  ·   ·  Report

    The old format was better and of course we're more used to, and prefer it. I want to go back to the good things as they were!

  • PAUL MCKENNA commented  ·   ·  Report

    Return to Old format as it is much more user friendly.

  • JOHN KIELB commented  ·   ·  Report

    I don't like your new e-mail box how can I keep it the old way way

  • hornungrc51 commented  ·   ·  Report

    The new format is awful. The old one might have improved by a few minor changes, but it was fine as it was. If there is no way back, I have to consider changing to another provider, although my AOL-address has been spread around the world to friends and colleagues for over 25 years now.

  • Rick Bennett commented  ·   ·  Report

    I just lliked old format, several time I changed by mistake ( the button was obviously in a position for that) I allways changed straight back.
    Now today it is on new version without me doing anything.
    How do I change back as option seems to have gone???

  • ROBERT WALKER commented  ·   ·  Report

    AOL must have a large proportion of legacy users (ie been with you a long time) who only stayed because what you provide works OK and is fit for purpose. Didn't you consider that there could be a lot of us who don't want to change? That's why we are still here!

  • ROBERT WALKER commented  ·   ·  Report

    Where is the button to revert back to old format ? I didn't ask to change anything and was happier with the old design.

  • carolyn cook commented  ·   ·  Report

    I woke up this morning to see that I have this new format, I hate it. Please give us the option to return to the old option

  • kawmeadow commented  ·   ·  Report

    I hate the new format for email. Take me back to the old layout which I have used for years and understand.

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