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How can we improve AOL Mail?

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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • Laurent Iad commented  ·   ·  Report

    This new format is terrible. It isn't user friendly and it only serves to delay what I am doing. I don't like a split screen, I don't like the way it portrays email addresses for emails and in general I don't like the layout. Kindly send me a way to return to the format previous to the new one. Thank you

  • Donna sue Hall commented  ·   ·  Report

    The new format is for entire AOL page is soooo disorganized. The old format was structured, easy to identify headlines. and read information. This new format is like the brain of a Bi-Polar person who is very Manic.... messy, disorganized, can't keep a thought straight.

  • BONNIE PATTEN commented  ·   ·  Report

    I AGREE TOTALLY. It said try" new mail" so I did. Now I'm stuck with new mail and it sucks.
    Can't hardly see it because the font is so small ..

  • Ursula Butler commented  ·   ·  Report

    I HATE the NEW AOL. I accidently opressed it and it does not work the way I like. Please give me the old back or I will leave AOL for another system.

  • Chebil Nadin commented  ·   ·  Report

    Remettez l'ancienne version c'est une catastrophe !!!!!

  • LIZ commented  ·   ·  Report

    New e-mail format is not friendly to those with vision difficulties.

  • Robert Miller commented  ·   ·  Report

    Hate this new format. I am trying to copy my flight pass and can't get the entire page to view. Nothing wrong with the old one!

  • MaryAnn Duckworth commented  ·   ·  Report

    Please give me back the organized readable version! I will change providers if you do not.

  • Paula Wickham commented  ·   ·  Report

    MARQUIS PUBLISHERS SAID THAT THEY CAN'T HELP WITH THIS PROBLEM AND THAT EVERY ONE SHOULD LET AOL GAMES IN THIS FORMAT ARE BAD AND SHOULD BE CHANGED. mARQUIS SAID THE ARE RESPONSIBLE FOR AOL GAMES BUT NOT THIS PROBLEM WITH A ROTTEN FORMAT

  • Lawrence Wrenn commented  ·   ·  Report

    New is terrible, appearance is not as easy to read, horrible, don't want it. You should test new changes. I want old format, not this, terrible.

  • CHLOE ROSS commented  ·   ·  Report

    Allow members to decide which AOL MAIL they want. The new one is dreadful. Considering a new site. I have been on AOL since 1998. Worked fine. This is a night mare. May I ask what genius created this mess?

  • DON MILLER commented  ·   ·  Report

    Please leave AOL alone. I've been happily using it for over 30 years and do not want to change. You keep switching me back to it. I have several hundred personal and business accounts and will change to gmail if you insist on doing this. The new format sucks!!

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AOL Mail Norrin

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