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How can we improve AOL Mail?

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Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • Elisa M. commented  ·   ·  Report

    I agree 100% with the recommendation above. I too will leave aol for another platform if we, as users, cannot have options to switch versions.

  • Cora WORTHY-BLUMBERG commented  ·   ·  Report

    I do not like the new format. Makes me feel like I am on my phone not my computer. Not happy about the function or the read format. Double spaced email does me no good. Please tell me how to switch back. I did not agree to this.

  • Anonymous commented  ·   ·  Report

    I hate that as soon as we open an email it goes to old mail. I am losing everything.

  • asapnugent commented  ·   ·  Report

    Can you please get rid of the extra buttons on the email line? I keep clicking them by accident and it is really annoying.

  • BILLY BOLTON commented  ·   ·  Report

    I cannot get a response on the AOL app so I am trying here. The are more than 3,000 problems comments about the AOL apps , but no reply for AOL. The new App will not allow email to be read in landscape. It is a problem to try and read email in portrait on a cellphone or tablet. Please fix the AOL app or allow us to go back to the old App.
    If I hear from you I will be surprised.
    Thanks Billy W Bolton
    Email bbolton350@aol.com

  • ralph etris commented  ·   ·  Report

    the new email format affects 2 of my 5 email accounts
    which i have held for 20 plus years !!!!!

  • ralph etris commented  ·   ·  Report

    i want to return to the old aol email format.

    i very much dislike the new aol email format

  • Dawn Robles commented  ·   ·  Report

    Your new mail Version SUCKS!!!
    Bring back the old version or I'm leaving aol.
    New version is not user friendly. Should have left well enough alone.

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AOL Mail Norrin

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