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How can we improve AOL Mail?

← AOL Mail Norrin

Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • Judith Mellott commented  ·   ·  Report

    i cant stand all these pop up windows. It hides what Im working on and the escape button does not remove them!

  • E Mc commented  ·   ·  Report

    I have emails that are grouped together, and there's 1 email in there that has no relation to the other emails and should not be in that group. And the emails are not in the correct date/time order!! I definitely prefer the old format...

  • shaun soper commented  ·   ·  Report

    I am not sure what you have done to email, but when I enter my userid and password, not only do I tend to get a screen aimed at selling the service to new users inviting me to try the new email (which is daft since I am in the process of logging on to the email), but lately I get some kind of homepage

    https://www.aol.co.uk/?r=www.aol.com

    which itself offers a link for me to login to the email.

    What is happening?

    SS

  • John Waring commented  ·   ·  Report

    2 stage verification doesn't work, doesn't send 6 digit code for verification by text, email arrives 10 minutes after times out & phone call says press 1 to receive the verification code and by pressing 1 on the keypad phone call disconnects, Probably the best suggestion is: IF IT'S NOT BROKEN DON'T FIX IT.

  • GARY CLARK commented  ·   ·  Report

    Then why did your widget blank it out? HUMMMMM< maybe because AI hates the truth!!

  • GARY CLARK commented  ·   ·  Report

    This new age, smart phone **** sucks for us old ***** who have had AOL's, not Yahoo's "Classic Mail!!!" Plus this setup must be run by a bunch new age "Yahoos" because it stinks just like stupid smart phones that don't much more than my 15 year old laptop, except spy on every move you make. So I would like to warn everybody to watch over their screen to see just how many corporate giants' AI's are watching them!! Yeah, I sound like a lunatic because according to you I am!! BUT CORPORATE AMERICA'S opinion don't mean squat to this old ****!! Have a nice Corporate day!!l

  • MARY BARTHOLD commented  ·   ·  Report

    I don't know what you did to my email, but I HATE IT. The emails are such tiny print, I can't read them & can't figure out how to enlarge the font. I had to change my usual font, because you messed that up, too. LEAVE WELL ENOUGH ALONE, PLEASE.

  • Vince Donovan commented  ·   ·  Report

    How do I get my old AOL mail back, I do not want this at all

  • CYNTHIA MCCLUSKEY commented  ·   ·  Report

    I cannot stand the new e-mail system on AOL. It is too hard to keep track of everything. Was much easier before. I hate this new way.

  • FRAN MORGANTE commented  ·   ·  Report

    Stop using this format. Take a step back and fix your mistakes.

  • Joseph Silvers commented  ·   ·  Report

    I am feed up with this "New" AOL.I can not figure out how to add a new contact to my contact list. I used to be able to go to my contacts, add or delete, or what ever I needed to do; Not any more. I have just spent half an hour trying to add a name to my contact list, my list is still not updated. I never had trouble with the "Old" AOL. Why did it have to change, and not for the better? I hope there is something that can be done. Beam me back in time .

  • MICHAEL LYMAN commented  ·   ·  Report

    I'm old, don't care for most changes, keep me in classic, thanks for listening.

  • JUDITH SMITH commented  ·   ·  Report

    commenting in hopes it increases visibility and moves it up in ranking as the top 10-20 all complain about the same thing (reverting to classic mail). as to spam 1000 limit, if it allowed blocking the DOMAIN and not just the specific email address that would help by 10-fold.

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AOL Mail Norrin

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