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How can we improve AOL Mail?

← AOL Mail Norrin

Stop screwing up working versions just for the sake of change

You don't need to keep adding new things, because you keep screwing up old things in the process. The email used to work reliably; now random parts of a conversation go to spam, and the search function fails to find half of the things that include the search term. YOUR AI DOES NOT WORK RIGHT so stop forcing it on us until you get it right.

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Harlan Rosenthal shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    Please retrieve my email from the old AOL I can't get my emails

  • Jill Hunt commented  ·   ·  Report

    My theory is that AOL will not allow us to block e mails with certain words as they used to because they are being PAID by the advertising companies to let them through. Will AOL respond constructively IF anyone ever reads these comments which I strongly doubt

  • LARS FREDIN commented  ·   ·  Report

    Several of senders do not get through to my in-box???!!! The mails bouncing back to them. What is going on???

  • Matthew Kaberlein commented  ·   ·  Report

    When i select an email(ie. check the email box), then mark the email as Unread, the email remains selected/checked. If i select another email and do some action against the 2nd email, the action is applied to the 1st & 2nd email since i accidentally left the 1st email checked. Why not automatically uncheck/select the 1st email after an action is done against it?!

  • Valencia Whitehead commented  ·   ·  Report

    How difficult would it have been for AOL to simply allow us to continue sorting our mail by Unread, Read, etc??? I hate these "improvements!"

  • ALICE RAPLE commented  ·   ·  Report

    It's the most user UNFRIENDLY program. Can't even easily add contacts to a distribution list.

  • TOM WILTSHIRE commented  ·   ·  Report

    This garbage is an uphill, not an upgrade. If it ain’t broke don’t fix it you dummies.

  • TOM WILTSHIRE commented  ·   ·  Report

    This is ********
    What a stupid pain ********** you are making out of something that worked fine. Whoever thought this up, go back to your mom’s basement until you grow up

  • Elizabeth Belknap commented  ·   ·  Report

    I am an elderly person, under treatment for cancer and on a fixed income. I think it's disgusting that AOL would remove services just to make a buck. I have had AOL since the internet was dial up. All of my contacts have my AOL address. It will be a monumental task to change to another provider. The worst part is not being able to access old and saved mail, and folders. This corporation and the people who decided to do this should be ashamed.

  • John McCarthy commented  ·   ·  Report

    POST INSTRUCTIONS. Make it so that your customers can read them!!!!!

  • John McCarthy commented  ·   ·  Report

    Find out where my old e-mails are going. Since you have changed, my old e-mails are disappearing

  • John McCarthy commented  ·   ·  Report

    Make it easier to create a list. I have no idea. Or better yet, send some instructions rather than have us guess.

  • John McCarthy commented  ·   ·  Report

    Learn how to alphabetize. Alphabetizing does NOT start with the first name. Also alphabetizing through out. What you have now was done by a kindergarten student

  • TOM EIFLER commented  ·   ·  Report

    Your new user interface is not as good as the old version.
    I suggest you have a team of people do usability testing before rolling something out.
    Sorry, but poor design!

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AOL Mail Norrin

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