Kevin Gallagher

← Customer Feedback for AOL

My feedback

1 result found

  1. why is there no content when I open an article?

    65th ranked
    Gathering Feedback  ·  7 comments  ·  AOL App For Android  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin Gallagher commented  · 

    In the last month or so, very frequently, news articles would display with a header but no content. (I am using the AOL app on a Google Pixel 7 Pro.)

    I have discovered that terminating and restarting the AOL app temporarily fixes the problem most of the time. When it doesn't, then clearing the app's cache and then a terminate/restart always does the trick.

    This is a nasty annoying bug for users. Fixing it should be a high priority task!

Feedback and Knowledge Base

(thinking…)