PAUL GALLAGHER
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If you mark a message Not Spam using one of our clients once, that sender will no longer land in the Spam folder. Is there a chance you're using a 3rd party app - perhaps one with its own filters?
An error occurred while saving the comment An error occurred while saving the comment PAUL GALLAGHER
commented
Still pulling friends out of the Spam folder even after marking them "Not Spam" over and over and over again. Are you listening?
An error occurred while saving the comment PAUL GALLAGHER
commented
Did you even read my original post?
An error occurred while saving the comment PAUL GALLAGHER
commented
Baloney. I keep pulling the same friends out of the spam folder by marking them "Not spam," and the next day, and the next, and the next, and AOHell never learns.
The only way they get there is because you're putting them there, and the only way I get to see them is by going into your webmail and fixing them.PAUL GALLAGHER
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It's still not working a month after I complained. I have to go into your webmail several times a day to mark friends "Not Spam," and day after day, week after week, month after month, you keep putting them in the Spam folder so my desktop client won't retrieve them. I can see from the other comments that it's not just me.
Steps to reproduce: 1. Log in to webmail. 2. Select Spam folder. 3. Select one or more messages in the Spam folder by checking the box left of it(them). 4. Click the "Not Spam" button. Message(s) instantly move(s) to Inbox. 5. Visit webmail later and repeat for the same sender(s). 6. Visit webmail later and repeat for the same sender(s). 7. Visit webmail later and repeat for the same sender(s). 8. Visit webmail later and repeat for the same sender(s). 9. Visit webmail later and repeat for the same sender(s). 10. Visit webmail later and repeat for the same sender(s). ... And on and on.
Get it?