Skip to content

MARY MCCOMBS

← Customer Feedback for AOL

My feedback

1 result found

  1. Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.

    1st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    360 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    MARY MCCOMBS commented  · 

    I despise the new AOL Mail! I kept returning to the Classic version when it would pop up and Yesterday I no longer had a choice. If I wanted a complicated, difficult email to use I would be using Gmail, or Outlook. The most important thing about AOL was how easy it was to use. So congratulations to the incompetent design team that thought throwing all this mishmash of utilities together was an improvement. Based on the comments I have reviewed I am not alone in this opinion. If you are trying to attract new users, fine, let them have the option of the new format while allowing long time users to maintain the classic version that has kept us loyal to AOL. I was told by customer service that my account had already been migrated to the new browser and could no longer be returned -- so thanks a lot for ignoring and overriding my previous responses of staying with the classic version. Evidently customer input is no longer a priority.

    MARY MCCOMBS supported this idea  · 

Feedback and Knowledge Base

(thinking…)