Gerry Johnson

My feedback

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1. Email shouldn't be a hassle. AOL's attempt to get my nonexistent cellphone number is a pain in the butt.

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   0 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

2. valid emails went to spam folder!

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   Gathering Feedback  ·  AdminAOL Mail Product Support (Admin, AOL) responded

   Any chance you have a third party app (e.g. something on your phone) connected to your account?  Hopefully this help article is useful to you.

   Gerry Johnson supported this idea  ·  Mar 19, 2024

3. Harassment or inability to handle modern technology-WIFI extender

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   1 comment  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   Gerry Johnson supported this idea  ·  Mar 19, 2024

4. Please, please, please allow wildcards in Spam. Blocking senders is useless.

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

5. Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

6. I just posted my idea below. AOL gives terrible instructions. I keep getting the quesetion, Do you want extra space but there's no way to

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

7. where is send button

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

8. I do not like that AOL seemingly can change the layout without my permission. Am I correct that this is true? I like what I like, quit!

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

9. Please allow for smaller font in the inbox-

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   0 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminAOL Mail Product Support (Admin, AOL) responded

   Thank you for using AOL Mail!  Hopefully this help article is useful to you: https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser

   Gerry Johnson supported this idea  ·  Mar 19, 2024

10. A problem I'm having

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    1 comment  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
    How important is this to you?

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    Gathering Feedback  ·  AdminAOL Mail Product Support (Admin, AOL) responded

    Sorry to hear about your account being compromised!  Updating your password is the first step to recovering it. You can find other suggestions here:

    https://help.aol.com/articles/recognize-a-hacked-aol-mail-account

    If you're are missing email and finding it in Trash, try this article:

    https://help.aol.com/articles/find-missing-emails-in-aol-mail

    Gerry Johnson supported this idea  ·  Mar 19, 2024

11. Bitte auch in deutsch die Seiten

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    0 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Mail Product Support (Admin, AOL) responded

    Vielleicht könnte das helfen?

    https://hilfe.aol.de/articles/erfahren-sie-wie-sie-ihre-sprach-und-standorteinstellungen-in-aol-aktualisieren

    Gerry Johnson supported this idea  ·  Mar 19, 2024

12. Report that someone has been logging in to my account here is the information Cochranville, Pennsylvania, United States Tuesday, March 19, 2

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    Gathering Feedback  ·  AdminAOL Mail Product Support (Admin, AOL) responded

    Please review https://help.aol.com/articles/recognize-a-hacked-aol-mail-account

    Gerry Johnson supported this idea  ·  Mar 19, 2024

13. scroll post with keyboard

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    3 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson commented  ·  Mar 5, 2024  ·  Edit…  ·  Delete…

    FIX THE GODDAYUMM SCROLLING FEATURE, YA BYTCHES!!!!

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    Gerry Johnson supported this idea  ·  Sep 27, 2023

14. Signature on/off option

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    Gerry Johnson supported this idea  ·  Feb 22, 2024

15. Make sure advertisements are in English. I don't speak Spanish, but the advertisements at the top of my inbox list are in Spanish.

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    1 comment  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson supported this idea  ·  Feb 22, 2024

16. I've just spent about 30 minutes on the phone with Alex, who has been great! She tells me there is nothing that can be done!

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    Gathering Feedback  ·  2 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson supported this idea  ·  Feb 22, 2024

17. printing issue on the news article

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    0 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson supported this idea  ·  Feb 22, 2024

18. Need to access hyperlinks for zoom classes.

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    Gathering Feedback  ·  16 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson commented  ·  Feb 22, 2024  ·  Edit…  ·  Delete…

    AND WHY THE HECK DO I HAVE TO KEEP LOGGING IN WHEN I AM SHOWN AS "ALWAYS LOGGED IN"???????

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    Gerry Johnson commented  ·  Feb 22, 2024  ·  Edit…  ·  Delete…

    WHY DID YOU BUST THE LINKS IN THE EMAILS, YOU STOOPID SHYTS??????????

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    Gerry Johnson commented  ·  Jan 7, 2024  ·  Edit…  ·  Delete…

    AOL BUSTED LINKS WHEN THEY DOWN-GRADED TO THIS SHYTT

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    Gerry Johnson supported this idea  ·  Sep 28, 2023

19. AOL's new Search failure -

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    1 comment  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson supported this idea  ·  Jan 7, 2024

20. i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.

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    2 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  Product Support responded
    Gerry Johnson supported this idea  ·  Jan 7, 2024