Gerry Johnson

My feedback

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1. Email shouldn't be a hassle. AOL's attempt to get my nonexistent cellphone number is a pain in the butt.

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   0 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

2. valid emails went to spam folder!

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   Gathering Feedback  ·  AOL Mail Product Support responded

   Any chance you have a third party app (e.g. something on your phone) connected to your account?  Hopefully this help article is useful to you.

   Gerry Johnson supported this idea  ·  Mar 19, 2024

3. Harassment or inability to handle modern technology-WIFI extender

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

4. Please, please, please allow wildcards in Spam. Blocking senders is useless.

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

5. Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

6. I just posted my idea below. AOL gives terrible instructions. I keep getting the quesetion, Do you want extra space but there's no way to

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

7. where is send button

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

8. I do not like that AOL seemingly can change the layout without my permission. Am I correct that this is true? I like what I like, quit!

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   Gerry Johnson supported this idea  ·  Mar 19, 2024

9. Please allow for smaller font in the inbox-

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   Gathering Feedback  ·  AOL Mail Product Support responded

   Thank you for using AOL Mail!  Hopefully this help article is useful to you: https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser

   Gerry Johnson supported this idea  ·  Mar 19, 2024

10. A problem I'm having

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    1 comment  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
    How important is this to you?

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    Gathering Feedback  ·  AOL Mail Product Support responded

    Sorry to hear about your account being compromised!  Updating your password is the first step to recovering it. You can find other suggestions here:

    https://help.aol.com/articles/recognize-a-hacked-aol-mail-account

    If you're are missing email and finding it in Trash, try this article:

    https://help.aol.com/articles/find-missing-emails-in-aol-mail

    Gerry Johnson supported this idea  ·  Mar 19, 2024

11. Bitte auch in deutsch die Seiten

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    Gathering Feedback  ·  AOL Mail Product Support responded

    Vielleicht könnte das helfen?

    https://hilfe.aol.de/articles/erfahren-sie-wie-sie-ihre-sprach-und-standorteinstellungen-in-aol-aktualisieren

    Gerry Johnson supported this idea  ·  Mar 19, 2024

12. Report that someone has been logging in to my account here is the information Cochranville, Pennsylvania, United States Tuesday, March 19, 2

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    Gathering Feedback  ·  AOL Mail Product Support responded

    Please review https://help.aol.com/articles/recognize-a-hacked-aol-mail-account

    Gerry Johnson supported this idea  ·  Mar 19, 2024

13. scroll post with keyboard

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    3 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson commented  ·  Mar 5, 2024  ·  Edit…  ·  Delete…

    FIX THE GODDAYUMM SCROLLING FEATURE, YA BYTCHES!!!!

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    Gerry Johnson supported this idea  ·  Sep 27, 2023

14. Signature on/off option

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    Gerry Johnson supported this idea  ·  Feb 22, 2024

15. Make sure advertisements are in English. I don't speak Spanish, but the advertisements at the top of my inbox list are in Spanish.

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    Gerry Johnson supported this idea  ·  Feb 22, 2024

16. I've just spent about 30 minutes on the phone with Alex, who has been great! She tells me there is nothing that can be done!

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    Gathering Feedback  ·  2 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson supported this idea  ·  Feb 22, 2024

17. printing issue on the news article

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    Gerry Johnson supported this idea  ·  Feb 22, 2024

18. Need to access hyperlinks for zoom classes.

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    Gathering Feedback  ·  16 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson commented  ·  Feb 22, 2024  ·  Edit…  ·  Delete…

    AND WHY THE HECK DO I HAVE TO KEEP LOGGING IN WHEN I AM SHOWN AS "ALWAYS LOGGED IN"???????

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    Gerry Johnson commented  ·  Feb 22, 2024  ·  Edit…  ·  Delete…

    WHY DID YOU BUST THE LINKS IN THE EMAILS, YOU STOOPID SHYTS??????????

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    Gerry Johnson commented  ·  Jan 7, 2024  ·  Edit…  ·  Delete…

    AOL BUSTED LINKS WHEN THEY DOWN-GRADED TO THIS SHYTT

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    Gerry Johnson supported this idea  ·  Sep 28, 2023

19. AOL's new Search failure -

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    1 comment  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gerry Johnson supported this idea  ·  Jan 7, 2024

20. i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.

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    2 comments  ·  AOL Mail Norrin  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  Product Support responded
    Gerry Johnson supported this idea  ·  Jan 7, 2024