The reason I have stayed with AOL, preferring it over Gmail, was the simplicity of its format, and the ability to decide whether I wanted the mail removed as trash or spam, marked as unread, or simply mark it as read to be retrieved when necessary. This new format is not offering me an improvement, quite the contrary, it is removing features that provided me with the tools necessary to remain organized.
Another detail worth mentioning is the intrusive ad at the top of the mailbox, placed so that one might inadvertently click it providing traffic for the product being marketed. This is an intrusion I neither welcome nor appreciate!
Please, stop trying to compete with other platforms and focus on serving the people that have remained loyal regardless of what others might offer. This change will backfire. You will not bring new users, and in turn, will lose your market!
I agree with all the comments.
The reason I have stayed with AOL, preferring it over Gmail, was the simplicity of its format, and the ability to decide whether I wanted the mail removed as trash or spam, marked as unread, or simply mark it as read to be retrieved when necessary. This new format is not offering me an improvement, quite the contrary, it is removing features that provided me with the tools necessary to remain organized.
Another detail worth mentioning is the intrusive ad at the top of the mailbox, placed so that one might inadvertently click it providing traffic for the product being marketed. This is an intrusion I neither welcome nor appreciate!
Please, stop trying to compete with other platforms and focus on serving the people that have remained loyal regardless of what others might offer. This change will backfire. You will not bring new users, and in turn, will lose your market!
Be smart, give your users the format they prefer.