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    scoreboardsp supported this idea  · 
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    scoreboardsp commented  · 

    Trash update. We actually pay for the AOL e-mail service for support and back-up reasons, not being given the option to customize the dashboard as we have had for 15 plus years is crazy. Forcing an unwanted update, then taking away the ability to customize it for efficiency for our business makes no sense. I know email address and recognize those, I want the display to show the email address, not the registered name to the email, was informed this option was no longer available. Want the option to choose the column layout order, this is no longer an option. The ability to keep as new or mark unread is now under a drop down as opposed to a quick access button, was informed it is no longer an option. The customer service rep assured the changes were made to keep efficiency and stuff in mind... Pretty colors and backgrounds I could care less about. What I do care about is our business that relies heavily on email being able to keep track or emails and operate in a manor that is best for us. I would be willing to be there are thousands of other old school users in the same boat as us. There is a reason we are still with the AOL service. AOL took away that reason forcefully. I have denied "trying" the new layout every time I was given the option, which I would almost be willing to bet so has every other old school user. As a paying AOL service customer, I want the option to choose, not be told I have to accept what AOL thinks is a good option.

    scoreboardsp supported this idea  · 

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