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DOUGLAS BORDEN

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  1. GO BACK TO CLASSIC EMAIL

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    1270 comments  ·  AOL Mail Norrin  ·  Admin →
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    DOUGLAS BORDEN commented  · 

    Hey, AOL, get a clue. You're over a month into the new email format and the feedback is majority "you failed!" Either go back to the previous format or find something closer to it. You're a favorite among the older user crowd but you're losing them quickly as we (their children) are considering moving them (and ourselves) to other 3rd party email clients. IF getting them/us to move to other email clients is your goal, be up front about it -- just say "we're closing down your email by xx date" and they'll deal with it. But changing the format to something that is pretty much fully panned by your primary clients is ... rude to your customers and ... honestly .. a bad business choice.

    DOUGLAS BORDEN supported this idea  · 

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