Caroline Copeland
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We can no longer use AOL mail. This system glitch has rendered our e-mails unsendable by throwing off the script and adding lines to the left-hand column: five forwards, five inexplicable lines!!!. We have been loyal AOL members for 30 years, and now we must go elsewhere for your services in this cannot be corrected today. Whoever at AOL thinks that these new "wrinkles" are progress is just plain out-of-touch with reality and with customers. This final system glitch is truly the last straw. Does anyone at AOL get it anymore?