AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
198 results found
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PLEASE stop inappropriate merging of feedback
I provided feedback earlier today on an issue with "Check for Updates", and it was inappropriately merged with another post which was also related to "Check for updates" but not the same issue. My feedback was merged without recourse to a closed feedback item, so that I couldn't even point out that the two matters were not the same!!! I understand that merging may be appropriate, but it isn't when the only relationship may be a couple of keywords.
This feedback isn't a rant, but an attempt to preserve the value of feedback. I've been an AOL user since its…
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AOL Desktop Gold feedback page needs to display posting dates
This post is being made on 2018-08-22; I am on version 11.0.1916.
I was prompted to provide this feedback because in the process of trying to provide feedback I could not tell whether the other feedback items I could see in various topics were current or not. Not until I chose to delve down into an item someone else posted did I discover that the posting date for the original post and comments were displayed.This reflects less than optimal page / functional design, and needs improvement -- even if this is a minor issue, it is a barrier to…
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AOL Desktop Gold feedback page needs improvement
This post is being made on 2018-08-22; I am on version 11.0.1916.
I was prompted to provide this feedback because in the process of trying to provide feedback on ANOTHER topic (which was my first attempt to use the feedback capability), I had difficulty with just the opening page! I was signed into AOL Desktop Gold via "Submit feedback" on the HELP menu. This opened a browser with the AOL Gold feedback landing page, but the upper right corner said "New and returning users may sign in" and did not reflect knowledge of me as a user. Clicking on that… -
YOU ARE TURNING PEOPLE OFF WITH THAT ENDLESS LOOP OF KAYNE WEST.
YOU ARE TURNING PEOPLE OFF AND AWAY WITH THAT ENDLESS KAYNE WEST LOOP. IT IS REALLY GETTING QUITE REDICULOUS NOW.
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AOL will not fix constant running background processes from AOL Gold in Windows 10 slowing all systems due to this - they fall a deaf ear!!
AOL Gold on Windows 10 will not stop running multiple background processes for the last 2 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of…
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False Advertising:
I am writing to complain that AOL is engaging in the deceptive practice of sending out emails advertising what they describe as free malware, when in fact it is only a free 30 day trial. Those 30 days go by very fast, then - before you know it - you've got an unwanted charge because you didn't notice to cancel the trial. I am also sending a complaint to the FCC.
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I'm tired of AOL consistently deleting something that I post as it does not break any AOL rules.
AOL consistently deletes the following paragraph when I post it even though it does not break any AOL rules about posting and is an appropriate reply to those people who insult liberals:
Liberals are so terrible that they inflicted the following on this country: Social Security, Medicare, Medicaid, Civil Rights Act, freedom of speech, freedom of the press, freedom of assembly, the Declaration of Independence, maternity leave, child care leave, prison reform, antislavery laws, women’s reproductive rights, food stamps, poll tax elimination, religious freedom (freedom from oppressive religions and freedom to worship as one pleases or not at all), right…
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Adding feedback brings you back to the beginning instead of the last page you were on. Time consuming!
If you view feedback and vote or add a comment it scrolls back to the beginning of feedback. TIME CONSUMING AND ANNOYING.
Bring back v 98.2
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your aol app sucks
your aol app sucks
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Have any of you at AOL even tried reading an article?? Impossible to do, with all the ads covering the content of the article.
Have any of you at AOL even tried reading an article?? Impossible to do, with all the ads covering the content of the article. There are only small bits of written material between the ads -- just a couple of lines between the ads.
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PRIVACY DASHBOARD
FIX IT SO WE DON'T HAVE 2 RESET IT EVERY DAY !!!!!!!!!!!!!!!!!! THIS IS OUTRAGEOUS U MONEY HUNGRY PIGS !!!!!!!!!!!!!!!!!!!!!!!!!! ALMOST 30 YEARS WITH AOL & I HAVE NEVER BEEN TREATED LIKE THIS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TIM ARMSTRONG, I HOPE U ROT IN **** U LIAR & THIEF !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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SCREEN NAME & PASSWORD
AOL......U EVER LET "YAHOO" STICK THEIR NOSE IN MY "SCREEN NME & PASSWORD" SIGN ON.......I'LL SUE YOU !!!!!!!!! I HAVE BEEN WITH "AOL ALMOST 30 YEARS & WONT TAKE THIS KINDA BULL..... FROM U,VERIZON,GUCE.OATH & **** "YAHOO" !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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PRIVACY DASHBOARD FOR STUPID YAHOO
WHY IN THE **** DO I HAVE 2 RESET THE PRIVACY 4 STUPID YAHOO EVERY MORNING ???????? YAHOO **& WILL NEVER CHANGE 7 I NEVER SIGNED UP WITH THOSE IDIOTS EITHER,,,,,,,,,TY 4 NOTHING MRS STUPID TIM ARMSTRONG
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AOL PRIVACY
THANKS 4 UR STUPID E-MAIL.......CONTACT VERIZON HUH......I WONT SIGN UP WITH "YAHOO" THE MOST WORTHLESS SITE ON THE INTERNET......GOOGLE.....I WONT SIGN UP WITH THEM EITHER........TIM ARMSTRONG......U R THE BIGGEST LIAR & AOL DOESN'T NEED U !!!!!!!!!!!!!!!!!!!!!!!!!!!!! SELL IT BACK TO : STEVE CASE !!!!!!!!!!!!!!!!!!!!!!!! HE NEVER SOLD OUR LOCATION NOR PRIVATE INFO & HE NEVER TREATED US LIKE **** LIKE U DO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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INVALID PASSWORD
THANK U FOR MAKING ME CHANGE MY PASSWORD AGAIN U STUPID AOL WANNA BE TECHS SINCE IT'S A WEEKLY THING WITH AOL NOW !!!!!!!!!!!!!!! TIM ARMSTRONG U PIECE OF TRASH TEACH UR TECHS HOW TO SPEAK "ENGLISH" !!!!!!!!!!!!!! THIS IS OUTRAGEOUS !!!!!!!!!!!!!!!!!!!!!
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SPAM CONTROLS
ARE U ALL NUTS AGAIN ????????????? CLICK ON SPAM CONTROL & HAVE TO SIGN IN !!!!!!!!!!!!!!!!!!!!!! **** U R ALL NOTHING THEN A BUNCH OF LOSERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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SPAM SETTING
YOU WANT TO :FLAG AS INAPPROPRIATE MY COMMENT AGAIN ????????????? I HAVE THE RIGHT FOR WHAT IS CALLED "FREEDOM OF SPEECH YOU LOSERS !!!!!!!!!!!!!!! SO FAR I DID ONLY COMPLAINT TO YOU BUT THAT CAN CHANGE REAL FAST !!!!!!!!!!!!! I HAVE BEEN A MEMBER SINCE LATE 1985 & WONT PUT UP WITH "AOL'S" LIES ANY MORE !!!!!!!!!!!!!!!!!!
CLEOPATRA commented · January 17, 2019 8:25 AM · Flag as inappropriate
TIM ARMSTRONG SINCE U "CAN'T" LEAVE THINGS ALONE & KEEP SCREWING US OVER & OVER PAYBACK IS SWEET !!!!!!!!!!!!! WITH THE OLD SPAM SETTINGS I COULD BLOCK MAIL BESIDES FROM AOL… -
ACTIVATE NEW SERVICES
WHY WHEN I AM TRYING TO ACTIVATE NEW SERVICES ON AOL GOLD I HAVE TO GIVE YOU MY PASSWORD AND THEN DEAL WITH AN IRRITATING J. C. PENNEY COMMERCIAL OR WATCH SOME SCARY STREAMING ITEM. I JUST WANT TO ACTIVATE MY SERVICES....YOU'RE KILLING ME WITH ADVERTISEMENTS THAT I CAN'T GET RID OF AND I WILL NOT GIVE YOU MY PASSWORD SO YOU CAN QUIT HAVING THAT STUPID BOX POP UP ON A REGULAR BASIS. II WON'T READ SOME OF YOUR ITEMS ON AOL GOLD BECAUSE I HAVE TO FIGHT THE ADVERTISEMENTS TO DO SO. I DON'T HAVE THE TIME NOR…
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