AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. We're glad you're here

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  2. Sluggish AOL Gold - the Answer

    I recently found AOL email inboxes and sent boxes taking for ever to open and generally sluggish, The problem was caused by me having masses of previous emails still held in the system. I created new in and sent folders for my old emails and transferred the old emails to the new folders. It took time. An alternative would be to delete the old in and sent emails if unwanted. My current email folders now work most efficiently and I get instant access.. So the fault was mine and not AOL's.

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  3. why do we complain aol never does anything about anything

    why do we complain aol never does anything about anything do some thiing !!!!!

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  4. Keeping AOL update with the Times

    Well we have been with AOL for Years. Now you charge to use it. I can't log in to my bank Account with AOL. I have to use Google chrome to log in now. I call the Bank Support they said AOL is so old that your not keeping up with your updating your Software. So we pay so start keeping up with the TIMES.. So I'll give you guys a little time to fix this problem or i'am to change.Microsoft Explorer. Thank You

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  5. AOL Return Responses – Notify Us

    AOL Return Responses – Notify Us

    When submitting a Bug or Feedback report, why can’t AOL send an email indicating they have responded with an answer?

    Finding your responses on Feedback can be difficult and I usually don’t take the time to check, since often there are no responses. All you need to do is to link our email address, which is included in our report, to your responses.

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  6. Using AOL Help Page is Useless

    Using AOL Help Page is Useless

    Using the listings on the Help page are hopeless. When trying to look up exact words listed on your webpage or words listed in your toolbar and elsewhere, an unmanageable list appears. They are not in any type of order or group. The Search option is useless.

    For example, when I tried looking up Toolbar – Quick View, I finally stopped after going through 10 pages.

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  7. The View

    "The View" cannot get off the air fast enough. It is dumber that whale ****.

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  8. Gold ********!!!!!!!!!

    This covers everything about AOL Gold!!!!!!!!!!!!!! AOL has completely gone to the HAWG pen with all **** and slop included...........
    9.8 version..... Please bring back. Gold still has too many issues after how many years???????? ******* SAD!!!!!!!!!!!!

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  9. refreshing to often

    Why do I have to keep refreshing comments in conversations. works for for about 2 minutes and then I have to refresh to see more?

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  10. weather

    The weather report should return to its previous format of 7 days.

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  11. AOL Does Not Offer Solutions to Bug or Feedback Reports.

    From March 14th and going forward, I have submitted:

    1. Two Bug reports.
    2. Two Feedback reports. (One response requested more information, which I supplied.)
    3. Contacted AOL via phone twice. (They were of no help.)

    When can I expect to receive a solution to the reports mentioned in the above contacts?

    I use AOL Gold and Windows 10.

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  12. Article length

    How about stating how many pages one has to click through until the final conclusion of an article. After 4-5 I give up.

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  13. My inbox is getting more and more COMMERCIAL ADVERTISEMENTS. I pay for AOL service, I do NOT PAY TO HAVE TO DELETE unwanted email.

    My idea is for you to NOT keep sending me emails that are ADVERTISEMENTS. i'M SICK TO DEATH of money-grubbing huge multinational corporations trying so desperately to get MORE AND MORE AND MORE MONEY from me, and other people with limited incomes. It's disgusting and you people ought to be ashamed of yourselves. But of course you are not, because MONEY is all that will ever capture your attention.

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  14. Returning Comments on Bug reported issues. When contacting AOL techs by phone on problems, they tell us to use the “Bug” link to do so. Th

    Returning Comments on Bug reported issues.

    When contacting AOL techs by phone on problems, they tell us to use the “Bug” link to do so. This can be hopefully helpful since so many of the AOL phone contacts are unproductive and inconsistent from one tech to another. On average, most of the phone-in tech calls’ answers to tech issues are to reinstall AOL Gold, where that often is not the solution. Their tech resolving expertise is usually very shallow. They spend more time trying to sell me a protection package than trying to find an experience supervisor to answer difficult…

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  15. I would like to use AOL chats on my devices, but you don't allow it!

    I would like to use AOL chats on my devices, but as of now, you allow neither Linux computers, nor Android tablets to do so. You don't presently allow it, but that's really up to you, isn't it? Would you please accommodate it?

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  16. SAD!!!!!!!

    AOL is "Boring the **** out of me" with all their garbage!!!!!

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  17. Millennials

    Millennials are the dumbest people this country has ever had. They are so stupid they make a rock look smart. They are the result of kiss *** parents and ******** public schools and liberal colleges who do not know their *** from a hole in the ground.

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  18. Have the format for the date and time be customazible.

    Have the format for the date and time be customazible.

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  19. Editors!!!!

    What country do your editors come from? They are complete **********!!!!!!

    Also, get rid of Yahoo or Yoohoo videos on Welcome Page!!!!!!!!!!!!!!!
    AOL has really gone below *
    ***** level!!!!!!!!!!!!!

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  20. AOL Desktop Beta waiting for next round

    Hi I waiting and hopefully AOL Desktop Beta next round coming soon.

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