AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
240 results found
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aol desktop gold bug report
When submitting an aol desktop gold bug report, the user should get a message saying that the bug report has been sent because I have found out that when I submit a bug report, my sent email has a record.
So if anyone has sent a bug report, there will be an email saying so under sent email. I never knew about this.
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open in external application
I was continually receiving "open in external application" while in AOL - UNTIL I downloaded AOL Desktop Gold BETA..... I have NOT received the message since..... I am running Windows 11 on a desktop. Some change in the Beta eliminated message....
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Can't get back to the site.
I find it very frustrating that on the Trivia game I can't get back to the original screen after answering one question because that screen also showed other options that I would have liked to click on.
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submit a photo
When submitting a bug check in aol desktop gold, there should be an option to submit a photo or two. Having a photo with a description would be better for the aol desktop gold engineering team rather then just a discription.
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AOL desktop gold bug check
I'm not sure if this is already in feedback.
When submitting an a bug check, the user should get an email confirming that the bug check feature has been sent to the aol engineering team and is currently being looked into.
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what's new section
In the what's new section of aol desktop gold, the newest build isn't listed. Why is this?
It seems that the newest build causes the aol desktop gold software running on amd hardware to take 2 to 3 gigs of ram and then crash and just close by itself.
On the bright side, the email is now properly synced up with the server.
Running on intel hardware isn't a problem though. -
AOL desktop gold software on AMD cpu
I have noticed that for some strange reason, the aol desktop gold software runs poorly on my desktop computer that has an AMD cpu.
Upon starting the software for the first time in the day, if any link is clinked, the software appears to freeze for a good 5 minutes before unfreezing itself.
Since this issue is only present on a computer running on an AMD cpu, a hotfix should be applied. My laptop has an intel cpu and the issue isn't present with intel.
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AOL Gold has never worked correctly
AOL Gold has never worked correctly
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Sent to "Help" report a bug @ AOL; I see that AOL Desktop Gold has still not fixed the problem of reported SPAM addresses added to the "Bl
Sent to "Help" report a bug @ AOL;
I see that AOL Desktop Gold has still not fixed the problem of reported SPAM addresses added to the "Blocked" list that keep getting deleted so entire process must be repeated. from 190+ last night to 17 this evening, and the computer was not shut down during this period, just was "logged" out. 1st few times I reported this, someone in "Tech" wrote back that they were trying to figure out what was going on. Now, no replies even tho problem is ongoing. Does "Desktop" even care???
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What happened comment search
Use to be able to see what someone commented on your post by clicking on the name who commented on your post it would take you to that persons comment. Now you have to scroll through and hunt for it. What's up with that.
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Any chance you can date posts in the Customer Feedback? And their responses?
When I read the comments and responses here in the Customer Feedback for AOL, I don't know how old the comment is so don't know if it is new or years old and has been resolved. Any way to put a date on them?
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Ranking Definition
Please define the "Rank" given to feedback requests. Currently, one feedback is ranked 1st, several are ranked 2nd,and many more are ranked 6th.
I can only guess what the rank means. What happened to ranks 3, 4, and 5? In the past I have seen ranks over 100. It does not seem to relate to the number of votes or comments. Is it your priority on the "Fix list"? If this is already defined somewhere, let me know.
Thanks.
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Superfluous Unwanted Background
Here we go again! The headline touted Judi Dench's unusual health condition but before I could get to it I had to go through a whole bunch of background stuff from her childhood on up through her first job to her first acting job . . . It's frustrating and I really am tired of this kind of bull ******.
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AOL desktop gold update option
AOL desktop gold updates should have an option for either automatic or manual. Many software vendors do this.
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Stop changing things all the time!
Why can't AOL leave well enough alone! Always changing causes me more frustration than learning a new program.
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Benetfits
$250 Extended Computer Protection
Protect your computer regardless of its age, with up to $250 per year in hardware repair or replacement coverage...
FAKE NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY -
Why can't AOL management be contacted?
Tim Armstrong: You people do a great job keeping the public at a distance. I am sure that cuts down on your work load. What I want to know is WHY is AOL so pro-black? Blacks compose 13% of the population of this country, yet everywhere I look on AOL it is black, black, black. I, and others, are very sick of this bias! Just remember WHO keeps you in business!
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remove extra step instituted yesterday re heart and insert mail article directly into e mail
as of yesterday you have an extra step to insert an article that i am sending with an e mail after clicking on the heart
This is completely un necessary and whomever sold AOL this bill of goods should be fired and AOL should eliminate it from their menu and return to clicking on the heart and it s automatically inserted into the e mail without the extra step which just adds to the concentration being interrupted and very confusing especially since there is no need for it Perhaps this is why so many people are getting away from AOL… -
AOL Gold is as terrible as it's been since day 1. It sucks up so much memory, RAM, and resources that it makes both of my computers run ver
AOL Gold is as terrible as it's been since day 1. It sucks up so much memory, RAM, and resources that it makes both of my computers run very slowly. AOL has been promising to improve it since Day 1, and it never gets better. Every platform that AOL used before Gold worked so much better than this disaster.I'm glad that Verizon sold AOL so maybe the new owners will care enough to improve it.
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