AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
201 results found
-
Forwarding Email Saved on AOL or Moving AOL Saved Mail to Thumb Drive
We have been LOYAL, STEADFAST customers of AOL SINCE IT's BEGINNING. We have many other AOL features and we are --in general - VERY SATISFIED. HOWEVER We have one VERY CHALLENGING ISSUE that neith Andy or Mo, Tech Support could solve -- THEY TRIED and we appreciate that effort.
CHALLENGE: We have a large number of folders, with many emails in them, SAVED ON AOL. These emails contain a 12 year history of my time on the BOD of El Paseo Arts Foundation on South Padre Is. TX. I MUST HAVE A WAY TO EITHER MOVE THESE EMAILS TO A…Hello there, thank you for reaching us. We do have a page that might be able to help in this regard: https://help.aol.com/articles/aol-desktop-importing-your-personal-information.
-
AOL Article Mute Function and Reporting Comment Violations
About a week ago I posted this same complaint and it was deleted. I'm unable to permanently mute lies and vulgar posts. I mute the user/post and about a minute later the post reappears. I then report obvious violations of Yahoo Community Guidelines and I've never seen the post rejected or censored. I'm a long time paying customer and request AOL fix this problem. Thank you.
-
Update look
AOL has been out for many years and pretty much looks the same. AOL Desktop Gold needs a new updated look, make it look like something from 2024, not 2010.
-
Not aol desktop gold related but, for mobile phone users, It is better to have access to calendar as well.
Aol desktop gold has many features that users have, and one of that that I use is the calendar, I also have a phone and I can't access the calendar on Aol app, It is going to be much better for me and other people that uses calendar to have access to it.
-
Your algorithm for screening comments still needs work and could benefit from AI!
I've gone through several screenings for words I've used in comments! The word or words that caused rejection or challenging were in no way used offensively nor were the word or words in question made known to me. I'm keenly aware and support efforts to try and keep comments constructive. But your words have no value to me when I see others verbally attacking others (this time me) without the sensitivity you seek. I see lots of hateful language but not necessarily an offensive word. So your algorithm is useless for hateful sentencing and offensive and wrongly constricting when comments…
-
Have any of you at AOL even tried reading an article?? Impossible to do, with all the ads covering the content of the article.
Have any of you at AOL even tried reading an article?? Impossible to do, with all the ads covering the content of the article. There are only small bits of written material between the ads -- just a couple of lines between the ads.
-
streaming is hesitanted
streaming is not constant....hesitateds.
-
Stop erasing OLDmail.
Stop erasing my OLD mail. Thank You
-
Too Many Problems
There are so many problems with AOL Gold and they don't get fixed. Why?
-
Allow us to delete "views" folders
FRUSTRATING! The "views" folder group is useless to me, and it defaults to being open - taking up space right (6 lines) at the top of the folders list. Please allow us to DELETE this feature!
-
TO FACEBOOK: I cannot find the info. that I posted on Archive!!!
TO FACEBOOK: I cannot find the info. that I posted on Archive!!!
-
-
When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this ing we
When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this place we need to know ?? So I don't understand the instructions cause you dont tell us HOW to follow the instructions...
-
Change it back
Not a suggestion just a complaint. I have been a member of AOL for a long time. Luck of the draw that makes me a senior. I don't claim to be a geek or even average at computers. The "new" AOL , to me , is a mess. Now I don't expect my opinion to affect anything, but frustration prompted me to write this. I will try to find a way around your new format, and we'll see if I stay a member. Hello Steve Case!!
-
Can you make the streaming windows all the same size as they use to be.
Can you make the streaming windows all the same size as they use to be.
-
AOL gold sends email box , brower box and other boxed when I am on other sites and typing
sick and tired of aol mail box popping up and covering my screen and preventing me from typing when I am on other sites..Have installed aol gold 3 times and no fix. Aol agents don't have a clue either and I am to the point of leaving aol after 26 years. fix this bug I can't be the ONLY one suffering!
-
McAfee has a up dated package Aol needs to update to2023
Award-winning antivirus
Firewall
Password manager
File shredder
Secure VPN: 1 license (Unlimited**)
Identity monitoring
Online security experts
Web protection
Protection Score
Multi-platform compatibility -
Where did chat rooms go?
Where did chat rooms go?
-
New Weather Screen Format Sucks!
Well AOL, you messed up yet another page. The weather page sucks now. You chose to throw in a huge ad/commercial box, while decreasing the size of the weather box!
We come to the weather page to see the WEATHER, NOT ADS! Make it so you don't have to increase the page size to actually SEE what the screen is supposed to actually be about.
The weather should be the focus of the page, not the advertising, contrary to what your marketing department says!!
-
Welcome Screen changes
Here's an idea.....change the Welcome Screen back to the way it was two days ago.......you know when the pictures were not huge and the print small. Change is not always good.
- Don't see your idea?