AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. "BLOCK EMAIL" made simple + easy!

    PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have *** w/ you." emails, etc. ****! Make it easy!

    4th ranked
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    19 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.

    Sincerely,
    AOL Product Support

  2. 3rd ranked
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    Planned  ·  10 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Background vs Stationery

    You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?

    27th ranked
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    Planned  ·  11 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??

    Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?

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    15 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!

    Sincerely,
    AOL Product Support

  5. ADG delete option for the username(s)

    Delete option for the username(s) on the log-in page of ADG

    78th ranked
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    Planned  ·  2 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  6. File Downloading

    When an email has a file attached now, (1) it doesn't open like they used to and (2) there is no means to open files via Aol software like before. This is crazy! Now if you download something you have to find it on your computer which isn't always easy.

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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Planned  ·  Product Support responded

    The product team is planning some changes to the handling of attachments. When you download a window opens allowing you access to the attachment unless you have that turned off. Outside of that what would you like to see different in how we handle attachments? Please reply in a comment to this post.

    Thank you!
    AOL Desktop Gold Support

  7. Would like to see Quick View come back for mail, address book. Celebrity sounds for Welcome, You've Got Mail, Good Bye. Great job so far!

    Would like to see Quick View come back for mail, address book. Celebrity sounds for Welcome, You've Got Mail, Good Bye. Great job so far!

    48th ranked
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    Planned  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fix Email formatting.

    While writing an email, in the pull-down - click "Compose as plain text"... works as it did in older version

    BUT, next, click "Compose as HTML" - and all line feeds, blank lines, and multiple spaces disappear. You are left with a single long line of words.

    104th ranked
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    Planned  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sorting of emails on "Type" not working.

    The "Type" column, when sorted sorts by date, not the type (image, attachment, or just text)

    176th ranked
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    Planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. RE: Email and tabs opening in background

    Sorry if these have been mentioned already, but I wish tabs actually opened in background when that is checked, and i wish that email replys didnt add "re" over and over when replying to emails going back and forth. I just sent one with 5 "re"s in the subject heading.

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    Planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. 48th ranked
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    Planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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