AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
204 results found
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Generating end of word before you finish typing
Why when typing an email, the software generates the end of the word before you finish typing ..thus when you finish typing the letters are duplicated
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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email is regularly NOT working. Why? Oh and what about all the OOPs notices I get
Here's my idea. Get AOL Gold running properly. I am paying for this gummed up mess.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018
New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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My emails are being sent without my address. Just from aol.com. Please fix this. They go in spam
Not a new idea. A complaint.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Double Emails
Every time I write an email, one blank email is behind when I send it... Fix this, is been like that for long time.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Get it Fixed to start with.
When I post a picture or image and send it or someone sends it to me all I get is a little box nothing there. What the **** can't you guys run a program for a week without a problem. I pay for a service that is ****, Every week it is something new going on. Just get the mail fixed where we can post, pictures, images or tags and be able to send them.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733.
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cannot send messages
I cannot send emails to yahoo accounts or to some business account email address.
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL just 'upgraded' their software. Now you can't even get photos to appear in your emails without manually attaching them.
AOL just 'upgraded' their software. It used to be that you could insert a photo in your email by using the picture button and it would automatically insert that as an attachment. That doesn't work anymore. Now you have to manually insert the photo as an attachment at the bottom because if you don't you will see the photo in your email but it won't go through. What a joke!.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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All my email folders have just disappeared- years of business and personal records- I need them recovered! How on earth can this happen?
Explain why folders can just disappear AND how you contact AOL to recover them- critical to my business!
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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App Usage
I am very disappointed in your desk top Gold to say the least. Ever since I started with it years ago, my computer will periodically freeze up and I need to restart it – even with a brand new computer I truly have to restart my computer at least 12 – 15 times per day. I use this for work purposes and find that the storage on AOL gold is most inadequate and probably should be marketed to those only using it for family & friends - I run a business using it. I cannot get files I stored on…
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Not getting mail from a newsletter I belong to
I have been getting mail from a newsletter I have subscribed to for years and now for some reason i'm not getting it. It is two different post they send to me one daily and one on Fridays. I want to know WHY!!!!!!
Let me put you in touch with one of our Technical Support Agents to look more into your issue. Please call at 1-888-265-3733.
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Get rid of the boxes around my email output...how's that for an idea?
The boxes around my sending mail prevent me from editing before sending. What is your purpose???????? Tell me how to stop it please!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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AOL has attached my AOL account to my Yahoo Account but when I try to respond to a financial thing from my Yahoo Portfolio I get my AOL emai
AOL has attached my AOL account to my Yahoo Account but when I try to respond to a financial thing from my Yahoo Portfolio I get my AOL email as the sending form with.. This I don't want because I use separate account so when the spam gets too great on my retail account name I just don't use (or close that particular) that particular account. I don't want to mess up this AOL account as this is my friends and neighbor account. I think the answer to this is to make an icon on my desk top to access…
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Email problems with AOL gold!
I open the email tab but no email appears any more. Also when in email we must click each message to delete. Takes long time, unlike old AOL that allowed you to highlight many emails at once and delete. AOL gold not worth paying for, bring back the old. This is like many other software upgrades from many sources. Upgrades are usually worse!
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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ADG manage
The desktop gold had been malfunctioning several times. It only freezes and sometimes would not allow us to launch or click on the icon.
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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bad (or glitch in) update in past 2 days?
About 1,000 of my "NEW" emails disappeared over the past day or two. It seems as if they, somehow, were moved to my "OLD MAIL" folder, but not by me. btw, it does look like there is a time cutoff going back about 2 years or thereabouts on these moves. I'm mentioning it in case someone else has this issue or in the event you want to share it with whoever does your software updates. I have a hunch someone messed up some code somewhere along the line with a recent update. There is no other explanation I can think…
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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where's my downloads? sent to email from internet?
downloaded pgs from internet into mail and opened to find little squares and no pages!! CANNOT OPEN LITTLE SQUARES!!
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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I CANT GET TO MY MAIL SAVED ON AOL????
I CANT GET TO MY MAIL SAVED ON AOL????
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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THE PRINT PREVIEW PDF OPTION IS NOT WORKING
FIX THIS FEATURE ASAP
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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What is Imap? Never had a password or used it...been with AOL over 20 years
How to simply reset Imap that was never given to me or used by me
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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