AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
365 results found
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emoji idea
I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?
Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.
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AOL PROGRAM FOR ONLY AOL E MAILS TO GO TO MOBILE DEVICES
IF AOL HAD A PROGRAM TO SEND ONLY MY AOL E MAIL TO MY MOBILE DEVICES FOR $5 OR $10,A MONTH, i WOULD GLADLY DO IT. BUT I DO NOT WANT AOL'S ENTIRE PROGRAM ON MY MOBILES. DON'T WANT MY MOBILES CLUTTERED WITH ADS, ETC.
IF IT'S ON MY KINDLE NOW, WILL CALL AND CANCEL. -
You have ruined AOL with a very lousy email restructure. Where is my email Verizon????
"New" AOL mail pages are garbage. I live in the busy physical REAL WORLD and don't have time. Be smart and bring back "old" email for those of us who still live in the physical world. Just plain stupid.
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I WANT TO BE ABLE TO USE READ RECEIPTS LIKE ALL OTHER PROVIDERS PROVIDE!!
Why Doesn't AOL have available Read Receipts for emails we send??? I HAVE BEEN AN AOL CUSTOMER FOR 24 YEARS NOW!!!!!!!!!! People make fun of me that I still keep it! But it would mean that I change EVERY account I have linked to this email address, etc and it is a huge hassle to do so. PLEASE ENABLE THIS FEATURE!!!!!!!! IT WOULD GAIN AOL NEW CUSTOMERS.
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Why are the images now a "preview"? Now you have to down load them!
Why didn't you leave the embedded images alone? Now they show as a preview (that I can't even see on my cell phone) and I have to download everything to see what it is! GO BACK TO EMBEDDED IMAGES!
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Can Music to an AOL email or AOL mail attachment that play when it is open by recipient
To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.
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Did you reduce your storage space in your update. I can't switch between New and old and sent mail.
Tech support cannot fix this. It appears you reduced your storage and speed. It's a disaster for me using AOL Gold
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Incoming email including a photo
There has been a recent change such that incoming email that includes a photograph, the system produces a "preview". This is a very BAD innovation
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Your EMAIL listing stinks.
WTF is wrong and why can't you make this basic need actually function properly? Spend less time pushing Leftist Fake news and more time creating basic software, INEXCUSABLE !
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Listing sent email is a disaster. Everything bogs down. it **
Listing sent email is a disaster. Everything bogs down. it **
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DISABLE SPAM CONTROL COMPLETELY
I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.
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********DOWNLOAD CONFIRMATION WINDOW********** "Whenever we download any types of attachment ,the download confirmation window "ALWAYS GETS
*****DOWNLOAD CONFIRMATION WINDOW*******
"Whenever we download any types of attachment ,the download confirmation window "ALWAYS GETS BEHIND" the previous window, whenever we move the mouse , Instead of remaining in "FRONT" of the previous window.
((( It only happens whenever we download a file from mail attachment not a regular download from a website. )))
-Did reinstall ADG.
-Rename AOL desktop data.
-Reset all windows sizes and position preferences.
-Checked settings of ADG and there's nowhere we can find an option for it.
-Checked mail settings no options for it as well.
-Checked mouse settings in computer no… -
Why is there such a long Dwell time for AOL emails to appear in Outlook?
Why is there such a long Dwell time for AOL emails to appear in Outlook?
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Making the compose box bigger
Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.
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Allow the use of fingerprint to log in to e mail on i phone . My phone does not even remember my user id.
Allow the use of fingerprint to log in on i phone. My i phone does not even remembers my user i d
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Terrible. You need to update buggy software. E-mail is a disaster.
Call me for detailed discussion. I worked with a rep in Romania who was clueless. I was saved by a rep in the Philippines who knew what she was doing, but was hampered by the lousy software. Call me at 914-937-6007 for full details
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It's horrible. I'm about to d/c after 20+ years.
It's horrible. and getting worse. I'm about to d/c after 20+ years.
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confirmation
When saving an email to a folder, you used to get a confirmation popup box so you knew it had been filed successfully, to the folder you wanted it to go to. As of today, 7/21/20,you no longer get that popup. Please put it back.
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Need to Update Your New Update. It wastes the time or your clients!
Need to update your New Update.
AOL has finally convinced me to find another email system. Your latest update where my minimized emails automatically pop up after sending or closing another email makes it so that it takes way more of my time than I have for answering emails. I am done unless this is changed before I find another service. Check I have been with you for more than 20 years. I am a Rotarian, owner of and escrow corporation, President of a large Retired Teachers association, VP of a condo complex HOA with 551 residences. I do not… -
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