AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
365 results found
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Mail Search
MAIL SEARCH
Why is the default for mail search set for subject?
It was so much better when you could search by email address and subjectwhy would you make this change?
Horrible
InconvenientMakes me go through an extra step everytime now and search by both criterias.
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adg
It seems that often when aol comes up with a "new" plan/idea like two years ago when you rearranged MY favorites, they were forever messed up and I was unable to use them as I had previously. This time you altered MY emails and I needed tech support to be able to use the mail. PLEASE STOP tinkering with my personal computer items. It is unwanted and upsetting
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requesting developer to remove the 2nd line at the butom of the email page
requesting developer to remove the 2nd line at the butom of the email page
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Mark as Unread
When I read an e-mail and close it. I have to go into old mail and open a different e-mail and then go back and open my original e-mail to enable me to mark it as unread. Previously, I was able to close my e-mail, right click it and mark as unread. I no longer get the option on the drop down bar. It gives me an option to mark as read, which is redundant.
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Saving Images
Title: Two Points.
I wish you wouldn't waste time putting "This folder is empty" signs in an obviously blank folder. Instead you could restore the service of saving images from e-mail that I really used. This nice service has been missing too long. -
The PFC should be password protected, like it USED to be.
The PFC needs to be password protected like it USED to be
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AOL FOLDERS disorganized
My AOL file folders used to be in groups that I arranged them in...based on the number of dashes I preceded each title with. Now the entire file folders are arranged alphabetically...which I did not want and did not ask for. I want my folders back the way they were.
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deleting mail contacts
When you scan items in your address list (under mail in mailbox) from A to Z to clear out unwanted addresses, the curser shouldn't jump back to A after one deletion. It should move to the next name in the alphabet on the list so you can continue to survey the list, otherwise you have to go through the entire alphabet to find the spot where you'd been. Very time consuming.
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Two issues to take under advisement.
Two issues to take under advisement. The verification process is very laborious, had to identify literally a hundred images to progress through the AOL system all to verify why my password was not being acknowledged. Of greater importance: Please tweak the Desktop Gold software to allow the customer to ADD ADDITIONAL FONTS on the drop down menu . As everyone is very sensitive to branding the feature on the previous iteration allowed us in marketing, graphic design to gear our email correspondence to the visual sensibilities of our clients and reflect our own corporate identity BETTER.and more accurately. Thank you.…
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EMBEDDED IMAGES
WHAT IS YOUR PROBLEM WITH FIXING THE "EMBEDDED" IMAGES PROBLEM ???????? !!!!!!!!!! IS VERIZON/OATH/YAHOO & AOL TO STUPID TO FIX IT ????? U LIED TO US ABOUT AOL BEING THE SAME !!!!!!!!!!!!!!!!!!! WHAT HAPPENED TO ALL OF THE SOFTWARE AOL DIDN'T GAVE VERIZON & WHY NOT ?????? STOP LYING TO US
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As I scroll down to read e-mails, I often stray a bit and accidentally send my mail to the SPAM folder. Bigger margins please. Thanks.
Please increase the margins to the right of the e-mail so that it is more difficult to accidentally select icons in close proximity.
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Voice Command for Email
I hope that you would develop or add a feature in AOL Desktop Gold that let us hear the email or have an option to make AOL Desktop Gold read emails for us.
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Rapid flashing AOL ads and law suits
I've got three emails open and my desktop email window. There are four, rapidly flashing ads driving me nuts and making me sick to my stomach, so that I can't work. Maybe you, AOL, don't care about that, but are you aware that, for someone with epilepsy, that type of rapid, flashing movement can cause a seizure? And perhaps a law suit? Do you actually believe that those ads sell anything? Maybe people click on them just to try to stop the movement, but if I could stop them long enough to read whose ads they are -- or when…
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I have been on AOL since the early 1990's and have had little to no problems until AOL DESKTOP Gold! It is horrible & I may leave AOL!!!
AOL GOLD is horrible?? May leave AOL, been a member since early 1990's. Only started having problems since GOLD came out. It ******!!
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DELETING
Restore instant delete, Suddenly, you now have to confirm each and every delete. Total waste of time and really aggravating, especially if you have a number of items you want to delete. It's also unnecessary as if you delete something accidentally, you just go to 'recently deleted' and 'restore'.
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Fix the language
It is bad enough that social media users are destroying our beautiful language, but for far too long we have had to listen this provider tell us "You've got mail." First of all, "You have mail." is proper, and doesn't need the "got which is so very overused today.
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friends sent to spam
There is a problem in the SPAM procedure. Everyone I know who has AOL periodically finds their friends sent to SPAM. We spend days fishing them out and marking them This is Not SPAM, and then they finally go back to normal and another person gets marked SPAM. I have one friend who doesn't get the point that this is systemic, not individual, and she just spent 4 hours on the phone with a tech trying to get my emails to go back into New instead of SPAM.
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Attachments
Eliminate having to save every attachment before printing. This is a pain and a waste of time. Gmail and other accounts don't have this step
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print attachment name on email
Print attachment names when printing emails
- Don't see your idea?