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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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370 results found

  1. "move to" for sent emails

    when trying to use "move to" for sent emails, the only option is "on my pc". the "on aol" option is gone.

    the "on aol" option for any other email is there, sent emails is the only place it is missing now.

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  2. FUZZZY AND GRAINY photos WHEN I UPLOAD SCREENSHOTS WHY IS THAT TAKE OFF THAT COMPRESSION THING IN YOUR SOFTWARE!!!!!

    I wonder why why is it when I send a photo upload a photo taking a screenshot it turns out so grainy and fuzzy it's very frustrating and very inconvenient as to why it keeps happening

    I'm thinking that you guys are using some compression in the software that's compressing my photos that's making them turn out blurry and grainy please don't do that will you take that off of my account to where my photos are not compressed I get tired of telling people that it's not me it's freaking AOL that's doing that

    When I send stuff through the…

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  3. AOLdesktop gold

    log in, aol upon pressing read logs off

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  4. Paragraph

    Why can't a new paragraph be entered into a Reply with the "Improved, vastly deficient AOL"?

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  5. Create an email app for phones

    I know there is one but it is not dedicated to email and does not even have the "you've got mail" alert tone if not going to fix the existing one at least create a better more simple one that is strictly email for gold members.

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  6. Can not delete own email folders build in `"Saved on my PC" ....!!!! Your request could not be understand by Server Code : EC-4001

    Can not delete own email folders build in `"Saved on my PC" ....!!!!

    Get the following message :

    Your request could not be understand by Server Code : EC-4001
    or
    EC-4002

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    1 comment  ·  Mail  ·  Admin →
  7. Scroll Bar Needed

    When reading an email and go to file it in a folder, need a scroll bar to quickly select a file folder.

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    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
  8. mail filter

    3-11-2023
    Please/thanks.
    From: Bev Jeter, BevJeter@aol.com, cell 703-819-5086.
    Am using windows 10, desktop, edge, & paid AOL desktop gold.
    AOL is automatically modifying/updating/changing my AOL daily.
    Tell me exactly what these daily modifications are accomplishing?
    Today I have Revision 11.0.4060
    Below are my following complaints/suggestions regarding block unwanted mail/mail filters.
    1. The add/create filter move to folder, displays Trash as a selection folder.
    2. Settings – mail, displays move to recently deleted, not trash.
    3. My mail folder displays recently deleted folder
    4. My filter selections are always for my mail trash folder.
    5. I always want to see…

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  9. emails aol is denying access to

    Why are all the emails I received from conservative sites being denied access by aol? This is out and out censoringof opinions you do want me or other users to read and it is totally unacceptable!

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  10. Yellow bar

    I still don't like the yellow highlight, but it is much less annoying now that it does not shift everything because it was larger vertically. But there still is one exception - when the yellow highlight overlaps the blue (selected) highlight, the size changes and this is visually annoying and distracting. Simple fix get rid of the yellow bar altogether, but otherwise fix the size issue when on the selected (blue) line.

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    0 comments  ·  Mail  ·  Admin →
  11. aol failing again mail slow to work or open or send

    aol mail is slow to open slow to send aol is more interested in censor ship then fixing their platform

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  12. Sent email delivery

    Please add the ability to see if an email that I sent to someone was received by that person and opened.

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    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
  13. We're glad you're here

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    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
  14. auto-suggestions

    I am told by AOL Help that you cannot edit auto-suggestions on Desktop Gold. That should be fixed. I mistyped an address and it keeps trying to send it to that bad address. I want to delete that auto-suggestion.

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  15. Read messages in the "New" forlder

    LEAVE the New messages that I have read IN my New folder until I switch to a different folder.
    In other words, THE WAY IT USED TO BE.
    .
    Do NOT move the read messages to the Incoming Saved folder when I change the message sorting in my New folder.
    .

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  16. Past few days new incoming mail does not scroll up to be seen must be done manually. Return to automatic new incoming mail to scroll up

    Past few days new incoming mail does not automatically scroll up to be seen, must be done manually. Return to the automatic new incoming mail to scroll up.

    I had an AOL tech in my desktop Gold AOL and all is working normally and he suggests this must be a new feature. This may be true but I cannot believe AOL would do this as it inconveniences the Gold member.

    Fix and or return my feature to automatically scroll to the top and newest incoming mail fro me to see.

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  17. When I delete all spam it ends up recently deleted or trash

    When I delete all spam it ends up recently deleted or trash

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  18. Subject Spell Check

    Please include e-mail subjects in the spell check function. That is the way it works in the AOL Web e-mail. Let's be consistent.

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  20. recover lost files tab

    Please remove "Recover Lost Files" tab.

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