AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
377 results found
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Please Bring Back Ad-Free Paid Option for Desktop Gold
Back when AOL still offered Advantage Plans, there was a little-known bolt-on called "Ad-Free Desktop Gold". It was unrelated to the Ad-Free Mail that works to remove ads from webmail. Since the new plans rolled out, there is no way for a Desktop Gold member to pay for having no ads in their Desktop Gold client. I've tried each Premium plan to test this, and I've spoken with Support - they have confirmed what I'm saying is true. If AOL could please bring back the Ad-Free option for Desktop Gold, I'd buy it tomorrow! Thanks :)
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Desktop Gold Mail
Why do you have to keep fixing things that aren't broke. Can no longer use previous or next when reading mail. Have to close out the individual mail and then click on the next one. When you close an individual mail it goes automatically into old mail. Please fix this problem.
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Attachment Issue
{{ ts }} > done
Preview document (doxc )
PDF file WORKSVersions: 11.1.4392
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When expanding a folder, the pfc goes to the top.
In previous versions of AOL Desktop and AOL GOLD, when expanding a folder that has a sub-folder, it would stay at that location. Now it goes to the top and one has to scroll back down to select the sub-folder. This needs to change
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Forwarding emails to yourself Strips Link Functionality:
Don't know if anyone else is experiencing this, but when forwarding a "your item has been shipped" email from Amazon, AOL strips the link functionality from the orange "Track Package" button in the body of the email. Very annoying, can this be fixed please?
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This new [Unsubscribe] next to the From line of the email - why is it there?
It isn't on every email I receive. Some members of many groups I belong to have it in their emails to me and others don't. Why would I unsubscribe from a private person's email? If this is AOL's way of trying to do the "Do Not Call" list for spammers, isn't it just telling them our email addresses really exist. I learned years ago to NEVER reply to a spam message - isn't that what the unsubscribe would do if a spam message was in with our regular messages?
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signature on
Add signature info to Iphone emails automatically. Your excellent tech officer Felix attempted to do this. We both learned that this is currently impossible which I find shocking and unbelievable. This should have been possible 20 years ago. Please Fix immediatedly
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"move to" for sent emails
when trying to use "move to" for sent emails, the only option is "on my pc". the "on aol" option is gone.
the "on aol" option for any other email is there, sent emails is the only place it is missing now.
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FUZZZY AND GRAINY photos WHEN I UPLOAD SCREENSHOTS WHY IS THAT TAKE OFF THAT COMPRESSION THING IN YOUR SOFTWARE!!!!!
I wonder why why is it when I send a photo upload a photo taking a screenshot it turns out so grainy and fuzzy it's very frustrating and very inconvenient as to why it keeps happening
I'm thinking that you guys are using some compression in the software that's compressing my photos that's making them turn out blurry and grainy please don't do that will you take that off of my account to where my photos are not compressed I get tired of telling people that it's not me it's freaking AOL that's doing that
When I send stuff through the…
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AOLdesktop gold
log in, aol upon pressing read logs off
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Paragraph
Why can't a new paragraph be entered into a Reply with the "Improved, vastly deficient AOL"?
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Create an email app for phones
I know there is one but it is not dedicated to email and does not even have the "you've got mail" alert tone if not going to fix the existing one at least create a better more simple one that is strictly email for gold members.
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Can not delete own email folders build in `"Saved on my PC" ....!!!! Your request could not be understand by Server Code : EC-4001
Can not delete own email folders build in `"Saved on my PC" ....!!!!
Get the following message :
Your request could not be understand by Server Code : EC-4001
or
EC-4002 -
Scroll Bar Needed
When reading an email and go to file it in a folder, need a scroll bar to quickly select a file folder.
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mail filter
3-11-2023
Please/thanks.
From: Bev Jeter, BevJeter@aol.com, cell 703-819-5086.
Am using windows 10, desktop, edge, & paid AOL desktop gold.
AOL is automatically modifying/updating/changing my AOL daily.
Tell me exactly what these daily modifications are accomplishing?
Today I have Revision 11.0.4060
Below are my following complaints/suggestions regarding block unwanted mail/mail filters.
1. The add/create filter move to folder, displays Trash as a selection folder.
2. Settings – mail, displays move to recently deleted, not trash.
3. My mail folder displays recently deleted folder
4. My filter selections are always for my mail trash folder.
5. I always want to see… -
emails aol is denying access to
Why are all the emails I received from conservative sites being denied access by aol? This is out and out censoringof opinions you do want me or other users to read and it is totally unacceptable!
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Yellow bar
I still don't like the yellow highlight, but it is much less annoying now that it does not shift everything because it was larger vertically. But there still is one exception - when the yellow highlight overlaps the blue (selected) highlight, the size changes and this is visually annoying and distracting. Simple fix get rid of the yellow bar altogether, but otherwise fix the size issue when on the selected (blue) line.
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aol failing again mail slow to work or open or send
aol mail is slow to open slow to send aol is more interested in censor ship then fixing their platform
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Sent email delivery
Please add the ability to see if an email that I sent to someone was received by that person and opened.
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