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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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4 results found

  1. So when are you going to make your subscribers happy? When are we going to be able to write an e-mail with our choice of stationary?

    PLEASE PLEASE bring back all the options we had for writing e-mails... the stationery, the automation. WHEN are you going to think about what your subscribers want?
    Oh, and all the pop-up!? Good heavens!!!!!

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    5 comments  ·  Mail  ·  Admin →
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    Closed  ·  Product Support responded

    Thank you for your feedback.

    Stationery is available user Extras in the formatting toolbar on the Read view of Mail. You can either scroll through the available options or search if there is a particular event you want stationery for.

    Thank you!
    AOL Desktop Gold Support

  2. I have not been able to SEND EMAILS for the past 24 hours. 11/21/18 10:08 AM.

    I have not been able to SEND EMAILS for the past 24 hours. 11/21/18 10:08 AM.

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    Closed  ·  16 comments  ·  Mail  ·  Admin →
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  3. When clicking a a link to another web site a black screen pops up then it goes to the web page requested. Is this normal.

    When clicking a a link to another web site a black screen pops up then it goes to the web page requested. Is this normal?

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    Closed  ·  8 comments  ·  Mail  ·  Admin →
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  4. Photos inserted into an email should not appear in reverse order!

    I have been with AOL for 22 years, and with all previous versions I have used, I could insert a set of photos into an email and they would be inserted in the correct order. With this new (horrible!) AOL Desktop Gold, the photos appear in reverse order in my email. It's very tedious to have to insert them one at a time starting with the last one, then the next to the last one, then the next...etc., just to have them appear in the correct order. If I go to aol.com, the photos appear in the right order, but…

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