AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Multiple browser Tabs not being highlighted

    While multiple tabs are opened in the browser, only the one that the members are currently on is highlighted, leaving the other tabs that are in the background to be extremely difficult to see and read. The only option to know what is already opened is to access it, which is NOT user friendly. It would also help if the contrast was higher and the colour should be changed to something else than blue. PLEASE correct this error for the benefit of all users!!! Thank you for your consideration.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Is aol going to get a faster browser?

    I found that searching for something inside AOL Desktop Gold takes twice as long as searching for something using another browser like Edge. Is AOL going to be upgrading their browsers to go faster?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Browser

    Not sure what is going on but when I try and go on the Kroger website I get this Please disable any pop up or ad blockers and try again.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Jackie Lawson and Xfinity web sites

    This problem with Jackie Lawson cards. My AOL browser will no longer work with their site as ell as Xfinity..

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. another week and continued aol failures and issues

    aol continues to fail to fix their plat form maybe musk will buy it to

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. web pages, it goes back the AOL search Results every time!!

    Ref # 17777832
    issue started in 2021, when i try to open a link it got to the AOL search results when i want to click a link in my favorites, e-mails, other web pages it goes back the AOL search Results
    please help this !!! you can see in my call history that i have been dealing with this for a a very long time. please consider a Bata Version i was told about or a patch~

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I have links that will not open when I use the AOL

    I have links that will not open when I use the AOL my AOL desktop Gold. The support says the link is not compatible with my AOL.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Please keep AOL Browser Updated

    Keep the AOL browser updated so I can use YouTube here.
    You Tube has been giving me this alert lately:

    We’ll stop supporting this browser soon. For the best experience please update your browser.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  10 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Browser problem

    I'm tired of paying for AOL and not being able to use it for my online banking as I could in the past!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. GET RID OF ALL YOUR PRESENT PROGRAMMERS....!!!!!!

    YOUR NEW AOL VERSION "STINKS"... IT IS OBVIOUS THAT YOUR PROGRAMMERS NUMBER ONE MISSION IS TO COMPLICATE THE AOL BROWSER SO AS TO DRIVE EVERYBODY AWAY AS SOON AS POSSIBLE. I AM MOVING OVER TO G-MAIL... IT IS INFINITELY MORE CONSISTENT AND RELIABLE....

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. The Playtika spinning/flashing icon is intolerably distracting and annoying. There is no way to get rid of it while checking email. As I

    The Playtika spinning/flashing icon is intolerably distracting and annoying. There is no way to get rid of it while checking email.

    As I mentioned previously, I believe you are at risk for litigation if someone with epilepsy has a seizure related to this inappropriate ad when trying to view their email. If you don't respond, I will be forced to contact the Federal Communications Commission about this problem.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. RISKY CONNECTION

    STUPID "AOL" WHAT IS UR PROBLEM AGAIN ????????????????? FROM: McAfee..........McAfee Blocked Risky Connection: App: CefSharp...Browser Subprocress: IP Address:88.208.252.32 !!!!!!!!!!!!!!!!!!!!!! nice going u **** LOSERS & CROOKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! STOP SCREWING US OVER & STOP LYING 2 US !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE BEEN WITH "AOL" 4 ALMOST 30 YEARS NOW & KNOW "AOL BETTER THEN U DO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS OUTRAGEOUS

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I'd like a browser that can read to me while I do other work!!!

    I'd like a browser that can read to me while I do other work!!! The other thing is you can flag mail in the mobile app. but can you find them in Gold? NO!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. AOL WITH SPYWARE

    WHAT IN THE **** IS THIS : U ******** SPAMMERS & SCAMMERS with AOL GOLD ?????????????????????? I TURNED MY PC ON & GOT THIS SIGN FROM UR OWN "MCAFFEE" !!!!!!!!!!!!!!!!!!!!!!!!!!!
    MCAFFEE BLOCKED A RISKY CONNECTION:
    APP: CEFSHARP .BROWSER SUBPRESS
    IP ADRESS:52.216.109.133 !!!!!!!!!!!!!!!!! TYVM U "AOL"SCUMBAGS

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Fix AOL Gold's flashing cursor for websites

    Fix Gold so the flashing cursor is enabled when completing on line forms for different websites. All of a sudden the flashing cursor is no longer appearing on many websites that required using their on line forms.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Make Desktop Gold Sleeker

    Are there plans in the works, or are you working on making AOL Desktop sleeker? It has too big a footprint and is a resource hog; I love using it and how it allows me to organize things, but it slows my laptop (4GB RAM) down appreciably and frustrates, see above. Please advise . . . (please see): https://twitter.com/messages/21103374-87601634

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Stop ancillary information

    I clicked to get the information about Angela Lansbury, but instead of getting to her immediately I had to go through a bunch of other people. Well, I didn't bother. I'VE HAD IT WITH THIS BALONEY to the point that I'm ready to get rid of AOL altogether and do without as there isn't anything else on the web as thorough - but I'm sure I'll live.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Two factor verificaiton

    Two factor verification is becoming a real pain!!! I have to do it several times per week every time Windows or AOL updates. It is wasting my time!!! Nice to prevent hacking, but not at the expense of using the software.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. NO or Slow Response..mostly NO RESPONSE..have to troubleshoot or reboot or??? NO or Slow Response..mostly NO RESPONSE..have to troubleshoot

    NO or Slow Response..mostly NO RESPONSE..have to troubleshoot or reboot or???
    NO or Slow Response..mostly NO RESPONSE..have to troubleshoot or reboot or??? Worked fine this AM..what happened??? FIX IT!!!

    284th
    ranked
    Voted!
    IMMY FERRARA shared this idea · Dec 9, 2020 · Edit… · Delete…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base