Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

102 results found

  1. Website issue

    Cannot get into the Capital One website. I wasn't able to access some features of the website when i go there.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  3. Can't clean Browser History

    Why have you changed our going to setting/browser and deleting browser history??? Why do we have to sign off before history is removed. Another ridiculas change to an already faulty program......if it ain't broke why do you keep changing things???

    Also why do I need to sign in to send this...obviously I am already online...or is this a way of tracking member who are complaining about the "wonderful" AOL Gold??

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  4. New mail layout sucks...

    The new AOL owners don't seem to be very concerned about their customers, in fact they're making it more complex. I expect they will re-initiate the old program and charge us to use it. Are we all aware we don't have to pay for service at Google, MSN, Yahoo, etc. Why are we paying for the most screwed up of the bunch?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Browser  ·  Admin →
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  6. Sign On and then Reboot to have mail and favorites show each time I open Gold

    Ofter opening Gold, sign on pops up, check save password, auto sign box, Gold opens but no personal items like mail, favorites, etc. Reboot my PC, then go back signing on, checking boxes, everything comes just fine. Then if I log off, which I won't until tomorrow, back procedures.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  7. AOL Gold *******!!!!!!

    Apparently these are ********** that designed Gold and haven't gotten it right yet????????????? You should have built upon 9.8 or kept it since we are getting charged for less options and the worse of all coverage!!!!!!!!!!!!!!! SAD what you have become!!!!!!!!!!!!!!!!
    Even the higher up mgmt needs firing!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  8. Remove your block on conservative websites. It is not your place to block where i go after i have acknowledge your notification

    Remove your block of conservative websites because you don't agree with what they post. its ******** that you warn there might be objectionable items or stories there then even block the "proceed' choice also. It is NOT your place nor right to determine where on the net an adult can browse. I am 58 years old and am quite capable of choosing what i see on the WWW,

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  9. 3rd Party cookies

    AOL Gold apparently does not have an option to block 3rd party cookies. I want that option to protect my privacy. Without it I may cease using AOL Gold and go to other browsers.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Browser  ·  Admin →
  10. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  11. Browser Related Issue

    Follow up for the issue that i have reported 4days ago about not being able to utilize and have the reply button for the craigslists.com. Please have it fix as the issue started since 01/27/2019. Please provide me a feedback if possible as this is a work related website for me and it's not satisfying to know that it's available in AOL Desktop Gold. Thanks.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  8 comments  ·  Browser  ·  Admin →
  12. Could you take down the video adds and news videos ,when I open AOLGOLD it slowes down my computer.

    Could you take down the video adds and news videos ,when I open AOLGOLD it slowes down my computer

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Browser  ·  Admin →
  13. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  14. why do we have to keep clicking

    Why do we have to keep clicking backwards to get back to article #1? Refresh used to do it instantly but you've removed that option. And no, clicking on "refresh" at the AOL logo does not do the same - it only refreshes the page you're on!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  15. Negative contrast for vision impaired

    Please add a feature for aol desktop gold that wil enable negative contrast for vision impaired or macular degenaration, just like the feature that is available on the old aol desktop 9.2

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  16. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  17. The font size in the address field of the browser is too small. AOL tech support says you can't change it.

    Either increase the font size or provide a selection of font sizes such as small, medium, large, and extra large.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  18. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  19. The photo with the deformed leg and 4 signs you're going to have a heart attack shows up after I send an email. Please remove it. It is in b

    Horrible ad of a dismembered deformed pops up in my face when I send mail, delete mail or browse. Why can't some genius over there get rid of it? You are torturing us with all the ads, some more offensive than others but all annoying and show bad judgment on the part of aol.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  20. lastpass

    If you use Lastpass as your password manager, you need to leave AOL and open another browser, like Chrome, to log on to another account.

    It would be good to have a Lastpass extension for the AOL browser.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Browser  ·  Admin →
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base