Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

61 results found

  1. Stop lying about always trying improve AOL.

    Stop lying about always trying improve AOL. You took away Keyword spam block and adding new users names to an existing
    account. These were two huge steps in the wrong direction.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. $40 a month to have Ad Free Desktop Gold is a Joke

    We have been paying our Aol subscription for 30 years and just feel that it is ridiculous that we have to upgrade from $10 a month to nearly $40 dollars a month just to remove ads from AOL gold desktop. Every other competitor is free to use and does not have ads as well. We will be canceling our subscription of 30 years because of this.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Why force users to update passwords?

    Why force AOL users to update passwords when we don't want to?

    It is OK to remind users that there are some advantages in updating passwords, but requiring password updates on AOL's schedule is a **** NUISANCE!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. tho

    I cannot find my other usernames. gone no warning. cannot log into microsoft and other companies you need to provide some way recover lost usernames at least long enough to manage the problem

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I've been paying $25.00 a month to AOL since 1991. They don't care.

    AOL is the only company that does not allow you to contact them. If you have an issue or complain, you can express it to a live chat robot who tells you they are sorry but they can't help you. AOL sucks and why I even continue to pay them I am not sure. I'm tired of supporting Google and their gay and democrat agenda, and I'm tired of seeing their ******* gay ads.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. STINKING YAHOO

    WHAT IN THE **** IS IT WITH U *** KISSING & LYING AOL ?????????????????
    AOL DESKTOP GOLD <> PUBLISHER: YAHOO
    115 MB !!!!!!!!!!!!!!!!!!!!!!!
    VERSION: 11.0.3842 !!!!!!!!!!!!!!!!!!!!!!!!! THIS IS "OUTRAGEOUS"

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Switch user

    I don't like the new update for the switch user, please have it back to it's oldest update.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. YAHOO

    KEEP UR "STINKING" YAHOO "OUT" OF MY "PC !!!!!!!!!!!!!!!!!!!!!!! EVERY MORNING I HAVE 2 UNINSTALL "AOL" SINCE **** YAHOO DID "TAKE OVER" MY "AOL ACCOUNT" & IS THE PUBLISHER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HOW STUPID R U ALL @ AOL ???????????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. AOL Desktop Gold

    I don't want your product so quit charging me for it. Who tf uses aol any way??? what is this 1999 ha! Your products are *, your customer service is *.
    I already got refunded a lot of money from my bank on an old debit card because I filed a complaint on you charging me for a product I do not want....good luck getting my new card information you bunch of thieves! Lol

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. YAHHOO

    AFTER SENDING AN E-MAIL THEY "DELETED" MY ACCOUNT !!!!!!!!!!!!!! I GOT IT BACK !!!!!!!!!!!!!!!!!!!! GO 2 **** WORTHLESS YAHOO,WE DON'T NEED U & DON'T WANT U !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! GO & CRY TO "MICROSOFT" & SEE IF THEY HELP U & BAIL U OUT AGAIN ????????????????????????????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. UPDATES

    ******** ******* YAHOO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Access Denied on PCH.com

    I was getting the "Bad Request" message that someone else reported on PCH.Com's games and now I'm seeing "Access Denied" for games and that the server will not access the game. What is going on with this? I've been with AOL for years & years and would appreciate a resolution to this problem.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. When Your Tech support

    Asking for a phone number by itself is not a verification. An unauthorized person can give their phone number and if this is not checked by the agent against the known number for the authorized person anyone can be authenticated.
    All agents that request a phone number for a final ID verification need to know the phone number of the individual calling before they ask.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. inetcpl.cpl

    Very good

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. HELP AOL.COM

    UNDER YOUR RECENT ACTIVITY SCREEN, I WOULD NOT LIKE MY INFORMATION OF WHAT I DO ON MY AOL ACCOUNT IS REALLY NOT FAIR TO BE MONITORED, !!!!!

    LYNN REAGAN

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I have the following problem with my account for no reason.

    I keep getting asked (actually almost ordered) to add my mobil phone.number to my account. What if I don't have one? Some people don't, you know. I am 88 and don't plan to buy a smart phone..

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  12 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. AOLLLLL sorry tom say that for 30 yrs great !!!!! think I may need to let it go

    I haVE been with AOL sense they opened . . .Im sorry to say, maybe time to move on , you can the gold package ETC> Horrid customer service. If any one look you would see that I have a hacker. A new debit card everyt 3 weeks.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. ADG

    please let us change the font size of the favorites in ADG and also let us choose if we can do it

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Fix your site so i can reuse old password.

    I have like 6 passwords memorized I can't use any of them even tho I haven't used some in years it's annoying and BS and I'm not going to make a new password that I'm just going to forget

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base