AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
61 results found
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Below are my comments
I have been a subscriber to your service and for the past several years even paying for the service. I don't wish to go through the hassle of moving however I am now considering doing so. Why, because every time I sign on, I have to discard one or more "additional" services you want to offer me. You need to provide an "opt out" button for those who pay for your service, otherwise I have to consider going with one of the more popular "free" services. Thank you..
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Create Kids Only Account
Please create a Kids only page again. Back in 2003-2007 AOL had a KOL account for kids and teens on the AOL gold desktop. Bring back Radio KOL this format would be talk show.
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I was locked out of AOL until I agreed to pay $7
I was locked out of AOL until I agreed to pay $7 for who knows what. I have no clue what excuse was made to pad up my monthly bill and I have no clue what I'm paying now. I have opened a case.
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Stop lying about always trying improve AOL.
Stop lying about always trying improve AOL. You took away Keyword spam block and adding new users names to an existing
account. These were two huge steps in the wrong direction. -
$40 a month to have Ad Free Desktop Gold is a Joke
We have been paying our Aol subscription for 30 years and just feel that it is ridiculous that we have to upgrade from $10 a month to nearly $40 dollars a month just to remove ads from AOL gold desktop. Every other competitor is free to use and does not have ads as well. We will be canceling our subscription of 30 years because of this.
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Why force users to update passwords?
Why force AOL users to update passwords when we don't want to?
It is OK to remind users that there are some advantages in updating passwords, but requiring password updates on AOL's schedule is a **** NUISANCE!
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tho
I cannot find my other usernames. gone no warning. cannot log into microsoft and other companies you need to provide some way recover lost usernames at least long enough to manage the problem
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I've been paying $25.00 a month to AOL since 1991. They don't care.
AOL is the only company that does not allow you to contact them. If you have an issue or complain, you can express it to a live chat robot who tells you they are sorry but they can't help you. AOL sucks and why I even continue to pay them I am not sure. I'm tired of supporting Google and their gay and democrat agenda, and I'm tired of seeing their ******* gay ads.
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Switch user
I don't like the new update for the switch user, please have it back to it's oldest update.
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AOL Desktop Gold
I don't want your product so quit charging me for it. Who tf uses aol any way??? what is this 1999 ha! Your products are *, your customer service is *.
I already got refunded a lot of money from my bank on an old debit card because I filed a complaint on you charging me for a product I do not want....good luck getting my new card information you bunch of thieves! Lol -
UPDATES
******** ******* YAHOO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Access Denied on PCH.com
I was getting the "Bad Request" message that someone else reported on PCH.Com's games and now I'm seeing "Access Denied" for games and that the server will not access the game. What is going on with this? I've been with AOL for years & years and would appreciate a resolution to this problem.
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When Your Tech support
Asking for a phone number by itself is not a verification. An unauthorized person can give their phone number and if this is not checked by the agent against the known number for the authorized person anyone can be authenticated.
All agents that request a phone number for a final ID verification need to know the phone number of the individual calling before they ask. -
inetcpl.cpl
Very good
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HELP AOL.COM
UNDER YOUR RECENT ACTIVITY SCREEN, I WOULD NOT LIKE MY INFORMATION OF WHAT I DO ON MY AOL ACCOUNT IS REALLY NOT FAIR TO BE MONITORED, !!!!!
LYNN REAGAN
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be nice if AOL GOLD Would actuallly work works only part time
my AOL GOLD DOES WORK LOTS OF TIME
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I have the following problem with my account for no reason.
I keep getting asked (actually almost ordered) to add my mobil phone.number to my account. What if I don't have one? Some people don't, you know. I am 88 and don't plan to buy a smart phone..
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AOLLLLL sorry tom say that for 30 yrs great !!!!! think I may need to let it go
I haVE been with AOL sense they opened . . .Im sorry to say, maybe time to move on , you can the gold package ETC> Horrid customer service. If any one look you would see that I have a hacker. A new debit card everyt 3 weeks.
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ADG
please let us change the font size of the favorites in ADG and also let us choose if we can do it
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Fix your site so i can reuse old password.
I have like 6 passwords memorized I can't use any of them even tho I haven't used some in years it's annoying and BS and I'm not going to make a new password that I'm just going to forget
- Don't see your idea?