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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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195 results found

  1. streaming is hesitanted

    streaming is not constant....hesitateds.

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    Reviewed  ·  1 comment  ·  Other  ·  Admin →
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  2. Stop erasing OLDmail.

    Stop erasing my OLD mail. Thank You

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  3. Allow us to delete "views" folders

    FRUSTRATING! The "views" folder group is useless to me, and it defaults to being open - taking up space right (6 lines) at the top of the folders list. Please allow us to DELETE this feature!

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  4. Welcome Screen changes

    Here's an idea.....change the Welcome Screen back to the way it was two days ago.......you know when the pictures were not huge and the print small. Change is not always good.

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  5. Too Many Problems

    There are so many problems with AOL Gold and they don't get fixed. Why?

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  6. TO FACEBOOK: I cannot find the info. that I posted on Archive!!!

    TO FACEBOOK: I cannot find the info. that I posted on Archive!!!

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  7. We're glad you're here

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  8. AOL gold sends email box , brower box and other boxed when I am on other sites and typing

    sick and tired of aol mail box popping up and covering my screen and preventing me from typing when I am on other sites..Have installed aol gold 3 times and no fix. Aol agents don't have a clue either and I am to the point of leaving aol after 26 years. fix this bug I can't be the ONLY one suffering!

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  9. When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this ing we

    When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this place we need to know ?? So I don't understand the instructions cause you dont tell us HOW to follow the instructions...

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  10. Change it back

    Not a suggestion just a complaint. I have been a member of AOL for a long time. Luck of the draw that makes me a senior. I don't claim to be a geek or even average at computers. The "new" AOL , to me , is a mess. Now I don't expect my opinion to affect anything, but frustration prompted me to write this. I will try to find a way around your new format, and we'll see if I stay a member. Hello Steve Case!!

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  11. McAfee has a up dated package Aol needs to update to2023

    Award-winning antivirus
    Firewall
    Password manager
    File shredder
    Secure VPN: 1 license (Unlimited**)
    Identity monitoring
    Online security experts
    Web protection
    Protection Score
    Multi-platform compatibility

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  12. Can you make the streaming windows all the same size as they use to be.

    Can you make the streaming windows all the same size as they use to be.

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  13. Redesign AOL Logo

    Please redesign the AOL logo it has not been updated in long time and please bring back American Online symbol. Please also bring back the running man.

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  14. Where did chat rooms go?

    Where did chat rooms go?

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  15. See suggestion re calendar

    On the calendar there is an option for day, month, etc. What about remainder of the month?

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  16. New Weather Screen Format Sucks!

    Well AOL, you messed up yet another page. The weather page sucks now. You chose to throw in a huge ad/commercial box, while decreasing the size of the weather box!

    We come to the weather page to see the WEATHER, NOT ADS! Make it so you don't have to increase the page size to actually SEE what the screen is supposed to actually be about.

    The weather should be the focus of the page, not the advertising, contrary to what your marketing department says!!

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  17. When I click the print tab a box pops up identifying the printer. Please have the curser automatically snap to the" yes" tab.

    When I click the print tab a box pops up identifying the printer. Please have the curser automatically snap to the" yes" tab. This makes printing a lot easier and saves time.

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  18. Duplicate Names

    I have had my aol.com email name since joining in the 1990's. until a few years ago some one else has my same e-address but not password which is of little comfort since I can trace her name, home address, city and state etc on the dark web. This was annoying at first but Im really concerned that my personal information may soon be found. This sounds like a flaw in AOL security. How long do I need to keep complaining? can someone fix this??

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  19. Aol needs to put

    We need chats back & be able to put backgrounds in email again

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  20. New version of AOL is a step backwards

    It is SO much more difficult to scroll on AOL since your last "upgrade". It was perfect before and now it is unnecessarily harder. How can I go back to the previous version?

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