AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
201 results found
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Negative experience with purchase advertised on AOL.
Negative experience with product advertised on AOL. Advertiser-Beautifulhalo a China based company unreliable and dishonest Numerous comments posted from all over the world complaining about their service and product. Purchased glass light pendent no instruction, inferior product, wrong hardware to install, only means to seek information or to complain is through chat or email. Strongly suggest AOL investigate and their removal from AOL.
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I'M SICK OF BACKGROUND INFORMATION
I couldn't care less about "who" Nostradamus is - I just wanted to see his predictions but, as usual, I would have to go through a bunch of other stuff first so I just plain didn't bother. I'll look elsewhere. STOP this fiasco already!!!!!
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Feature story disparages seniors
Like it or not, a large % of AOL users are seniors (because we started using AOL in the 1990's). I don't particularly want feature that target my age group, but do get irritated when one of your features disparages seniors. You have a feature sponsored by YourBump (Ex-worker Reveals Dark Side of Cruise Lines) that basically says that having older people on cruises soils the fun. Having taken many cruises, I found this feature to be inane and insulting. You should vet your "features" more carefully.
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sending an email using the heart icon from the toolbar
add again the option to send an email containing the website link when clicking the heart icon from the toolbar. It used to work before. But it stopped working and doesn't let me do it again on 7/7/2021. I've already reached out to tech and to their senior tech.
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cannot send an email from ADG web from the heart icon toolbar
add an option to forward or send an email when clicking the heart from the toolbar. can't send an email using that icon. it used to work before. Stopped working 7/7/2021.
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Umwanted back stories!
Here we go again! I clicked on the article promising Nostradamus' predictions but first was supposed to go through the whole backstory such as who was Nostradamus, etc. I didn't bother so your article was basically a waste of space.
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Human Barbie.
Here we go again! I wanted to see how the human Barbie looks now but instead of taking me there I would have had to wade through a whole back-story first. So, I just didn't bother. You're wasting my time and I don't like that. Every time this happens I'm simply going to click off the article.
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Put the option to opt out of interest based advertising back
AOL changed the opt out of interest based advertising. It used to be easy , now it's so complicated and doesn't actually let you have the option anymore. You used to be able to get it down to only a few, but now, with that option removed. You are subject to an average of 135 different companies tracking and targeting you.AOL doesn't care bout the customer, they are only about advertising, if we pay for AOL service, they only profit more. AOL, no longer stands for "America On Line" It's "Advertising On LIne"
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Why do I have to consent to games?
I am SO SICK of having to consistently "consent" to play games I've been playing all along. I sign into AOL with a password and that should be sufficient for me to access everything that AOL offers, from advertisements to games to surveys . . .
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My idea is there is no security for your users to protect them from Hackers
I think AOL (as one of the oldest and most used email sources) should spare no resource to expose, punish, and eliminate the ones who HACK an AOL account and send out requests for credit card payment. How do they get control of your email address book? This should be totally unreachable by anyone without strict entry protocol It is time to tighten up the use of a subscribers address book so outsiders cannot access it.
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AOL pays no attention to any of this. Its just your steam valve, and they know it.
Regardless of your connection speed or internet service provider, be it AT&T, Verizon, Cox, et al, AOL continues to be Dog Slow in connections regardless of your rated connection speed. This is true anywhere in the USA and worse outside the country. Don't believe me? Compare it to any other platform, browser and service provider, say like Firefox. AOL is now routinely unfair and dishonest and offers the AOL GOLD program rife with problems and inherent weaknesses.
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Fix it .
Might be time for a class action law suit. it never works right. lagging every day . mail not working. EtC ETC
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AOL Gold is horrible and it uses way too much CPU and memory. It runs very slowly and takes forever to send an email.
Sine AOL Gold has so many problems and always has, why don't you replace it with a platform that works much better like all of the earlier platforms?
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chat line hours is incorrect
The chat line hours shows 24 /7 but its only saying from 8am -1am. Its lacking 7 hours. Please have check so as not to confuse members.
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Why can't I get mail settings on some computers, but not on others?
Why can't I get mail settings on some computers, but not on others?
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NO SLIDESHOW capability on AOL GOLD, but it's on the FREE AOL. WHY?
Slideshow capability for email containing photographs is a very desirable and in most cases necessary. But, this feature does not exist on the paid AOL GOLD program, but is included on the FREE AOL email program. Why is this? And why can't they simply include this valuable feature in the AOL GOLD Browser and program which we pay for? Who's running the place at AOL? Verizon? Oath? Anybody?
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Print Preview
Get rid of print preview or at least make a way to turn it off. It just adds extra steps to a process that is already too slow.
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in the past we could sent text messages from aol to cell phones,can we so that again?
when can we send text messages to chat with someones cell phone, we could in the past.
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AOL = Astounding stupidty.
Yup, the 29 year old cosmic stupidity contingent has taken over and ransacked AOL and Verizon.
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Fraudulent advertisers
On February 23, 2020, I ordered and used my ATM card to purchase a top from NINACLOAK.Com who continues to show the same attractive tops as being in stock. My top has never been sent. In searching for their web site there are multiple links to reveal this is a scam advertiser. My bank is doing an investigation. I used their posted phone number and was placed on hold for over an hour with no response. These people are stealing the order payments from all who order their advertised tops. Please refuse their advertising.
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