AOL App For Android
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
419 results found
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
-
AOL PHONE APP - LACKS FORMATTING & CONTACTS FEATURES (Android)
AOL PHONE APP (Android) LACKS FORMATTING & CONTACTS FEATURES (Android)...
-Can't add contacts
-Can't bold, underscore, etc.
-Get rid of color change of envelope info that turns PURPLE when replying or forwarding emails!
-This is just a start...
There are many more issues.Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
-
View Sent Mail
Where is Sent Mail.
I am not seeing this as an option.Hi there. To see the rest of your folders, tap on the Inbox icon located at the bottom of the app and you can then select the folder you wish to open. If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Allow me to access a large group list in my contacts and send a message on my phone.
unable to send mail in contact list using phone
Hi there. You should be able to do this, type the name of the list in the Compose page, tap on Enter and that certain list should load at the end of the suggested contacts. If you need additional assistance, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
I have issues where emails don't show up when I first open the app, only to show up after I've scrolled down
on my mobile devices there is a problem where emails don't show up when I first open the app. I've also had emails disappear after reading them, even when I save them as new. The only way to find them is to do a search.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
-
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
AOL only open in firefox and cant join all my gmail account with AOL
why my AOL only open in Firefox?
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
allow me to select the folders I see. It's too many steps to get to just "sent" or a different folder.
mail folders
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
help people when locked out there account instead of trying to charge them 29.99 shame on you.
My phone has water damage can't pull up any thing phone won't come on I called support on my husband phone the lady verified all info but told me I had to pay 29.99 to have my account unlocked.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
can't delete ads from my email on phone. fix this.
make it possible to delete ad when I click to delete it just shows me the ad
AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. Permanently remove ads by purchasing Ad-Free AOL Mail subscription.
-
stop moving read messages to old messages folder. it's too easy to forget to reply to important messages when they are not in clear view.
stop moving read messages to old messages folder
Hi, this can be resolved by performing the following actions:
1. Tap the Profile icon.
2. Tap Settings & privacy.
3. Tap Inbox style under "Customize Inbox".
4. Tap Unified Inbox to keep messages in one folder.
6. Tap the Back icon to relaunch the app to view the changes. -
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
my account is gone for no reason
I created a new account but it became not valid after just a few days.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
If you accidentally delete an email, you can find it in the Trash folder where you can restore it, or permanently delete it.
-
stop putting unread emails in my trash folder from organizations I read and do business with. also stop putting similar emails in my spam.
emails put in spam and trash that I have identified as safe.
Hi there. This can happen if you have a filter set on your email settings. Please log in at mail.aol.com through a laptop/PC, click Settings>More Settings>Filters. If you see a filter there, please delete it. Additionally, please review this article to make sure your account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account As for the legit emails going to Spam, please keep marking them as Not Spam so your personal spam filter learns to recognize them as legit. If you need help, please contact us at help.aol.com.
Thank you.
AOL team
- Don't see your idea?