stop putting unread emails in my trash folder from organizations I read and do business with. also stop putting similar emails in my spam.
emails put in spam and trash that I have identified as safe.
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Hi there. This can happen if you have a filter set on your email settings. Please log in at mail.aol.com through a laptop/PC, click Settings>More Settings>Filters. If you see a filter there, please delete it. Additionally, please review this article to make sure your account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account As for the legit emails going to Spam, please keep marking them as Not Spam so your personal spam filter learns to recognize them as legit. If you need help, please contact us at help.aol.com.
Thank you.
AOL team