AOL App For Android
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
419 results found
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In most cases, this problem is caused by the incoming mail filters on your account. To verify your incoming mail filters, please go to mail.aol.com using a desktop computer, and click on Options on the top right, then Mail Settings, and finally Filter Settings on the left side of the page.
On the Filter Settings page, review the filters that are set up to move your incoming emails to the trash folder, then edit or delete them, in order to receive your emails in your Inbox.
Hope this helps!
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show "SENT" option.
I can't see SENT
Hi there,
To see all your folders, tap on the Inbox button from the bottom of the app then select the folder you wish to open.
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where are my deleted emails? sometimes I hit the trash by mistake thinking its mail and im losing my emails.
where are my deleted emails. sometimes I hit the trash botton by mistake (which is in the same spot of mail) and now I cant retrieve my deleted emails.
Hi there,
The Trash folder is automatically emptied every 7 days.
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While I am reading an email, don't auto open new email. I haven't finished reading the 1st one. Very annoying!
When new email arrives while I'm reading another, it is annoying when app auto opens that new arrival. It's ok to have audible sound for new mail, but not to automatically open it.
Hi there! Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
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new app just not working as well as before. some emails saying sent and never arriving. becoming unreliable
sent emails are not arriving AOL becoming unreliable.
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****@aol.com
can not launch any attachments or links when someone send me an email. You can see it,0 but when click on it, it is not highlighted and won't launch
Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!-BR
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We are sorry, but this feature is not available on the AOL App. In order to edit your contacts, please go to mail.aol.com.
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I can no longer save my emails in folders which is really frustrating. I try to save the email to a folder and it just stays in my inbox.
please let us move our emails into folders
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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please help email is down
when accessing email from laptop says "blerk error" when accessing from phone says the message cannot load please help
Hi there. Blerk ERROR 1 is message that you may get if there is an error in the authentication process for AOL Mail. This is most likely due to settings in your browser, especially if you’re using an older or outdated browser, and can be fix by trying the following troubleshooting: https://help.aol.com/articles/what-should-i-do-if-i-see-the-blerk-error-1-message
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htird party app
you keep sending me notifications to update since I use samsung email app. I have. Why am I getting them? I also use windows mail same thing there
Hi there. If you don’t use a 3rd party app or if you are using one but you already have secured your account, you can ignore the emails received from us regarding that.
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Pas d'accès aux contacts depuis l'application AOL
Je ne trouve nulle part mes contacts dans l'application afin de modifier ou den rajouter
In order to access your contacts, please tap on Compose and then tap the “Address Book” icon.
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I am unable to click links in my email. This just started a couple of days ago. I am using an Android and it had been updated.
Links do not work
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -
I cant change my surname
I have tried various ways and it doesnt work I have misspelled it and really need to change it can you help
We are sorry, but this feature is not available.
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This app is the worst app I have ever used videos links never open
Scrap the video links or get someone to fix it for you
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data
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I would like to know how to access my address book? It used to be easy to find access to my address book. How do I access my address book?
how do I access my address book?
Thanks for reaching out.
Please check our Help article and see if you’re able to access your address book: https://help.aol.com/articles/aol-mail-in-the-aol-app-for-android-faq
Also, keep in mind to update your app to the latest version.
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aol app will not send picture attachments in galaxy a50 bug
I cannot send a message from the aol app after attaching picture on the galaxy a50. he error us Sorry cannot send email. I can use chrome on the phone to attach and send pictures. tech support said it's a bug and it submit feedback.
Sorry for this experience. Our engineers are working on solving this issue. Please try to call again at 1-800-300-5017.
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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unable to download attachments
unable to download attachments from my aol
We are unable to replicate this issue, please make sure you have the latest version of AOL App on your device and you have a strong internet connection. If the issue persists, please clear your cookies and cache or even reinstall the app.
Thank you! -
why is aol app linked with Yahoo app?
linked apps cause havoc separate them!
why is aol linked with Yahoo?
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Problème
Problème
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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