AOL App For Android
Aol App
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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
679 results found
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cannot sign on. you state sending a verification code but I have to go to another screen to retrieve it. when I go back to sign on with ve
only need ONE sign on screen. stop sending verification code when signing on. it is NOT WORKING & FRUSTRATING
Hi,
Learn how to disable two-step verification: https://help.aol.com/articles/2-step-verification-stronger-than-your-password-alone.
If you need further assistance please contact our AOL Customer Support team at 1-800-300-5017.
Thank you!
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mail help page down still, so how do I get my contacts in words and not numbers?
how to change contacts to words not numbers when sending email
We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
Thank you!
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recently started getting a sound notification for every email in the AOL app even though I have notifications turned off. do not want sound!
why can't I get rid of sound notifications
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send an email at phonemail.assist@aol.com including the phone model, android OS version and the AOL App version you are using. Thanks!
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I forgot my password
I forgot my password
Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
1. Go to our Privacy Policy at policies.oath.com/ie/en/oath/privacy/index…
2. Click Privacy Centre on the left.
3. Scroll down to the bottom and click feedback form. -
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataYou could also switch to the Unified Inbox view by following the steps in this article: help.aol.com/articles/how-do-i-switch-to-th.., and make sure that all the other email apps that are you using are set up as IMAP.
If the issues persist feel free to contact our support team at aolmailquestions@aol.com.
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I click delete and as I am deleting the message on the same line in the red box window, to the very right is printed UNDELETE....???? HELP
can't locate edit menu doesn't work. Fix it
We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
Thank you!
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find a way to stop the duplicate emails. I keep getting two notifications for the same email! so I'll get one email but a notification for 2
since the last update, I've been getting two notifications for one email. so 1 email shows up as 2, 2 shows up as 4, etc.
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Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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how to change mail settings on the mobile app needs to be easy to access
my mail goes straight to trash once I've read it instead of going to old mail.
By marking messages as Spam or Not Spam you are customizing your personal Spam filter to learn what is spam and what is not.
Emails will be tagged as a spam depending on the behavior it was sent or on the spam controls of the recipient. If there are links, images or phrases that AOL Mail service deemed as a spam based on the complaints of other members, it will automatically go to spam folder. If the mail was sent as a mass mail, it will automatically go to the spam folder as well.
Also, please make sure this email address is added to your Contacts list.
If the issue persists, please contact one of our Email Support specialists, at aolmailquestions@aol.com
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As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-300-5017Monday – Friday (8 AM to 1 AM ET,) and Saturday (8 AM and 10 PM ET.)
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Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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Hi,
Please try a quick uninstall and reinstall of the app. If the issue persists after doing so, please contact our AOL Customer Support team at 1-800-300-5017.
Thank you!
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sick if pop up ads
cannot change password unless I accept pop ups
Hi,
I’m not sure I understand, can you elaborate the issue you are experiencing?
If you need assistance resetting your password, please contact our AOL Customer Support team at 1-800-300-5017.
Thank you!
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Fix the "enter email address to deactivate AOL account" because something went wrong.
I want to delete some of my AOL accounts especially my username because the username was made in mistake. However when I enter the email address, something went wrong. I'm really not a flatfoot. It's supposed to say Irate_Policewoman@aol.com.
Please follow the steps listed in the following help article in order to delete your account: https://help.aol.com/articles/close-your-account. If you encounter any other issues, please reach out to aolmailquestions@aol.com.
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Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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Unfortunately, we do not have access to your account information. Please visit http://hilfe.aol.de/form/kontakt/ to contact AOL Germany.
Thank you!
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make the app work so I can read news items
make the app work
Hi there. I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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