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AOL App For Android

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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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728 results found

  1. I suggest you fix your latest update. click on news stories, nothing happens :(

    0 comments  ·  News  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  2. where did my draft go now???? Please label where things are! Why did you change things??

    Please label things. can't send this
    either!!!

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  3. stop deciding what you think I want to see in my inbox. I have missed a lot of important emails because the app hid them and only shows few

    app doesn't show all email

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are  sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com. Thank you!

  4. Fix problem with switching email accounts.

    Both email accounts aren't showing up when trying to switch from our to another.

    1 comment  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  5. I am unable to receive a verification code to whatever email or phone number I put in

    am thinking of deleting my account

    0 comments  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  6. responses to my emails only show up in trash, as do Forwarded messages.

    your email service does not function correctly.

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are  sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

  7. It is so hard to sign on now. I can't believe you have to have these codes and texted to you, verify, i've been using aol for 33 yrs

    It is so hard to get AO. L to remember my user password almost every time it wants me to verify my email or my backup email. Phone number wants to send me a code. It doesn't remember the devices.

    1 comment  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  8. ve paid for an aol account for over 30 years. why is the app not included?

    0 comments  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  9. make the app on Android actually notify me when i get a new email!! the notifications don't work!!

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  10. Where are my old emails? Nothing populates and I need to find them

    Old email file empty

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  11. app doesn't work

    can't switch accounts

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  12. my AOL icon disappeared on my phone and unable to get it back what's up with that?

    0 comments  ·  Settings  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  13. All off a sudden I somehow deleted a huge block of both new and old mail - no idea how on my secondary AOL account. What the heck is that?

    Unexplained unexpected actions happening since "update"

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  14. Benachrichtigungen werden nicht angezeigt.

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  15. Aol application is not opening

    Aol. Application is not opening
    Already installed and un-installed the Application
    Experienced the same things

    0 comments  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  16. did you send an email saying your app required an update

    0 comments  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  17. put back the little email icon at bottom of app. I can't access my email on Android phone anymore.

    Please put back the little envelope at bottom so I can get to my email.

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  18. I didn't ask for aol gold and its on my android and followed your directions can not remove it I am on limted income some one in aol did it

    0 comments  ·  Settings  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  19. I can't get into my emails

    can't access my emails

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  20. Need a sign out setting. is that normal?

    0 comments  ·  Admin →
    Support Request  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

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