AOL App For Android
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
852 results found
-
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
-
having trouble replying to emails. how to repair this problem?
email reply problem
Hi. We'd like to help you! Please contact us via Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.aol.com.
We're looking forward to your reply!
Thanks,
AOL Mail team
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
cannot or receive emails. help fix it.
got hacked last week verizon store helped to change password on AOL but now cannot send or receive emails on to or from my ****@verizon.net email address.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
I have a new phone number *** that needs to be added for texting. My old phone number is ***
trouble login aol and Gmail.
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
-
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
-
It is so hard to sign on now. I can't believe you have to have these codes and texted to you, verify, i've been using aol for 33 yrs
It is so hard to get AO. L to remember my user password almost every time it wants me to verify my email or my backup email. Phone number wants to send me a code. It doesn't remember the devices.
Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
eliminate old mail folder
eliminate old mail folder
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
when replying to an email the document jumps constantly to the bottom section (showing original email/s... ) frustrating...
replying to email fault
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
-
heighten security! My email address and password are constantly being compromised on the dark web. Tired of changing my password so often.
I recently joined Creditwise and their scan of the dark web has found multiple password compromises just within the last 30 days.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
-
Too hard to locate sent mail.
I can't find my sent mail
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
-
Fix this:I can't reply to emails,without it disappearing&going to bottom of received mail. I have to scroll up to see mine over&over again.
When I try to reply to an email, & I'm writing it,email dissapears& goes to bottom of recieved mail. I have to scroll up over&over again. And I can't see the entire email I'm writing. Extremely frustrating,having to keep scrolling up everytime I pause or go back to correct something in my return email. Horrible problem with the new app for AOL. Please fix this issue.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
-
fix scrolling problem makes email txt constantly scroll to bottom -> cant see what you are typing at top of email. SamNote 1/22 update Fault
scrolling automatically in 2 sec to bottom of an email string
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
-
I want my emails to come in continuously. dont stop new emails from coming in after certain time. fix it please
emails stop at certain time
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We’d like to look more into the issue you’re experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team -
I'm unable to receive email to ***@verizon.net. Unable to add @verizon.net to @gmail.com when I go to 'all mail' view n Gmail account.
Unable to receive email in ***@verizon.net.
Also unable to view *@verizon.net email in my ***@gmail.com email under All Mail.***@verizon.net at that point should come over to **@gmail.com automatically.
Can u reset my ****@verizon.net account and help me with the above issues?
Thank you.
Hi there,
Can you message us on Twitter at @AOLSupportHelp and give us more details about your experience? In case you do not a Twitter account, you can contact us at https://help.aol.com/contact/
Thank you,
AOL Mail team -
I lost all my emails. More difficult to use.
Not given enough time to update by Verizon. Then lost access to my emails. n
Numerous calls to Aol to fix problem. Still not resolved. waiting for a up date.Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
I want old email back. PLEASE MY OLD.E-MAIL
please just give me my ***@verizon.net back,I am an old man,not much time left. thank u
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
- Don't see your idea?