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512 results found

  1. Fix this:I can't reply to emails,without it disappearing&going to bottom of received mail. I have to scroll up to see mine over&over again.

    When I try to reply to an email, & I'm writing it,email dissapears& goes to bottom of recieved mail. I have to scroll up over&over again. And I can't see the entire email I'm writing. Extremely frustrating,having to keep scrolling up everytime I pause or go back to correct something in my return email. Horrible problem with the new app for AOL. Please fix this issue.

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  3. I'm unable to receive email to ***@verizon.net. Unable to add @verizon.net to @gmail.com when I go to 'all mail' view n Gmail account.

    Unable to receive email in ***@verizon.net.
    Also unable to view *
    @verizon.net email in my ***@gmail.com email under All Mail.

    ***@verizon.net at that point should come over to **@gmail.com automatically.

    Can u reset my ****@verizon.net account and help me with the above issues?

    Thank you.

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  4. Replying to Emails on the AOL Application

    When trying to reply to an email on the AOL application the moment I try to type in a letter the screen shifts to the bottom of the page making it very hard to reply to emails on the phone.

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  5. it is incredibly annoying to reply to an email now with this app on my phone. The cursor jumps to the bottom of the entire thread! nightmare

    while scrolling back up to my reply, usually the cursor gets misplaced again, and I have to reinsert it when I find my place, and have to do that quickly so that the entire email thred doesn't shoot up off the top of my screen. E
    diting and corrections, heck, even seeing what you are typing, is nearly impossible, since the cursor is always at the very top edge of the screen, you can't see what you just typed, and if you pause to think about it, the cursor jumps to the bottom of the thread again, you are presented…

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  6. The email response cursor started relocating mid response a couple months ago. It is very frustrating to type or review an email response.

    the cursor needs to stay at the top of the email where you are typing, not relocate to the bottom.

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    1 comment  ·  Mail  ·  Admin →
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    Hi. We'd like to help you! Please contact us via Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.aol.com. 


    We're looking forward to your reply! 


    Thanks, 

    AOL Mail team

  7. I am not getting any new email!! Help please.

    I am not getting any New email.

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  10. I lost all my emails. More difficult to use.

    Not given enough time to update by Verizon. Then lost access to my emails. n
    Numerous calls to Aol to fix problem. Still not resolved. waiting for a up date.

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  12. I want old email back. PLEASE MY OLD.E-MAIL

    please just give me my ***@verizon.net back,I am an old man,not much time left. thank u

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  13. cannot or receive emails. help fix it.

    got hacked last week verizon store helped to change password on AOL but now cannot send or receive emails on to or from my ****@verizon.net email address.

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  16. need to update my credit card for payment

    need to update my credit card

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    Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364.

  17. cannot sign on. you state sending a verification code but I have to go to another screen to retrieve it. when I go back to sign on with ve

    only need ONE sign on screen. stop sending verification code when signing on. it is NOT WORKING & FRUSTRATING

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    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  19. Fix the "enter email address to deactivate AOL account" because something went wrong.

    I want to delete some of my AOL accounts especially my username because the username was made in mistake. However when I enter the email address, something went wrong. I'm really not a flatfoot. It's supposed to say Irate_Policewoman@aol.com.

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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