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687 results found

  1. eliminate old mail folder

    eliminate old mail folder

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  2. We're glad you're here

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    1 comment  ·  Mail  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  3. heighten security! My email address and password are constantly being compromised on the dark web. Tired of changing my password so often.

    I recently joined Creditwise and their scan of the dark web has found multiple password compromises just within the last 30 days.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  4. Too hard to locate sent mail.

    I can't find my sent mail

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    1 comment  ·  Mail  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  5. Fix this:I can't reply to emails,without it disappearing&going to bottom of received mail. I have to scroll up to see mine over&over again.

    When I try to reply to an email, & I'm writing it,email dissapears& goes to bottom of recieved mail. I have to scroll up over&over again. And I can't see the entire email I'm writing. Extremely frustrating,having to keep scrolling up everytime I pause or go back to correct something in my return email. Horrible problem with the new app for AOL. Please fix this issue.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  6. We're glad you're here

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    1 comment  ·  Mail  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  7. I'm unable to receive email to ***@verizon.net. Unable to add @verizon.net to @gmail.com when I go to 'all mail' view n Gmail account.

    Unable to receive email in ***@verizon.net.
    Also unable to view *
    @verizon.net email in my ***@gmail.com email under All Mail.

    ***@verizon.net at that point should come over to **@gmail.com automatically.

    Can u reset my ****@verizon.net account and help me with the above issues?

    Thank you.

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    4 comments  ·  Mail  ·  Admin →
  8. I lost all my emails. More difficult to use.

    Not given enough time to update by Verizon. Then lost access to my emails. n
    Numerous calls to Aol to fix problem. Still not resolved. waiting for a up date.

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    0 comments  ·  Mail  ·  Admin →

    Hi there,

    I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/

    Looking forward to your reply!

    Thank you!

  9. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  10. cannot sign on. you state sending a verification code but I have to go to another screen to retrieve it. when I go back to sign on with ve

    only need ONE sign on screen. stop sending verification code when signing on. it is NOT WORKING & FRUSTRATING

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    0 comments  ·  Mail  ·  Admin →
  11. We're glad you're here

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    0 comments  ·  News  ·  Admin →

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  12. Fix the "enter email address to deactivate AOL account" because something went wrong.

    I want to delete some of my AOL accounts especially my username because the username was made in mistake. However when I enter the email address, something went wrong. I'm really not a flatfoot. It's supposed to say Irate_Policewoman@aol.com.

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    4 comments  ·  Settings  ·  Admin →
  13. We're glad you're here

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    1 comment  ·  Mail  ·  Admin →

    Hi there, thanks for the feedback! We are sorry to hear about the issue you are facing with your emails, but we would like to help! Could you please contact us on X/Facebook on our AOL Customer Support page with additional details regarding this matter?

  14. unable to sign in to the account using the aol app due to it asking for a passkey.

    device : android samsum phone / aol app
    can still see the email on the webpage just fine.

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    2 comments  ·  Mail  ·  Admin →

    Hi there! Thank you for the feedback. We are sorry to hear about the unfortunate event with your account. Could you please contact us on X/Facebook on our AOL Customer Support page with additional details? We would like to help and assist you!

  15. I cannot get my aol email from Outlook anymore, why not?

    I used to get my aol.com email via Outlook about 6 months ago. it just stopped and I can't get it reset even with service desk help.

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    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  16. tell me why I can't download attachments

    tell me why I can't download attachments on aol now. I used to be able to.

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    0 comments  ·  Settings  ·  Admin →

    Hi there. I'm sorry to hear about your experience and I'd like to know more details to be able to help. Please message us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we can be contacted at https://help.aol.com/contact/

    Thank you!

    AOL Team

  17. Replying to Emails on the AOL Application

    When trying to reply to an email on the AOL application the moment I try to type in a letter the screen shifts to the bottom of the page making it very hard to reply to emails on the phone.

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  18. it is incredibly annoying to reply to an email now with this app on my phone. The cursor jumps to the bottom of the entire thread! nightmare

    while scrolling back up to my reply, usually the cursor gets misplaced again, and I have to reinsert it when I find my place, and have to do that quickly so that the entire email thred doesn't shoot up off the top of my screen. E
    diting and corrections, heck, even seeing what you are typing, is nearly impossible, since the cursor is always at the very top edge of the screen, you can't see what you just typed, and if you pause to think about it, the cursor jumps to the bottom of the thread again, you are presented…

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    1 comment  ·  Mail  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  19. hacking my E mail

    E mail replies being sent to another e mail address.

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    4 comments  ·  Mail  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  20. We're glad you're here

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    1 comment  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


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