AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
673 results found
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when replying to an email the document jumps constantly to the bottom section (showing original email/s... ) frustrating...
replying to email fault
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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heighten security! My email address and password are constantly being compromised on the dark web. Tired of changing my password so often.
I recently joined Creditwise and their scan of the dark web has found multiple password compromises just within the last 30 days.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Too hard to locate sent mail.
I can't find my sent mail
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Fix this:I can't reply to emails,without it disappearing&going to bottom of received mail. I have to scroll up to see mine over&over again.
When I try to reply to an email, & I'm writing it,email dissapears& goes to bottom of recieved mail. I have to scroll up over&over again. And I can't see the entire email I'm writing. Extremely frustrating,having to keep scrolling up everytime I pause or go back to correct something in my return email. Horrible problem with the new app for AOL. Please fix this issue.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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fix scrolling problem makes email txt constantly scroll to bottom -> cant see what you are typing at top of email. SamNote 1/22 update Fault
scrolling automatically in 2 sec to bottom of an email string
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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I'm unable to receive email to ***@verizon.net. Unable to add @verizon.net to @gmail.com when I go to 'all mail' view n Gmail account.
Unable to receive email in ***@verizon.net.
Also unable to view *@verizon.net email in my ***@gmail.com email under All Mail.***@verizon.net at that point should come over to **@gmail.com automatically.
Can u reset my ****@verizon.net account and help me with the above issues?
Thank you.
Hi there,
Can you message us on Twitter at @AOLSupportHelp and give us more details about your experience? In case you do not a Twitter account, you can contact us at https://help.aol.com/contact/
Thank you,
AOL Mail team -
I lost all my emails. More difficult to use.
Not given enough time to update by Verizon. Then lost access to my emails. n
Numerous calls to Aol to fix problem. Still not resolved. waiting for a up date.Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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cannot or receive emails. help fix it.
got hacked last week verizon store helped to change password on AOL but now cannot send or receive emails on to or from my ****@verizon.net email address.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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cannot sign on. you state sending a verification code but I have to go to another screen to retrieve it. when I go back to sign on with ve
only need ONE sign on screen. stop sending verification code when signing on. it is NOT WORKING & FRUSTRATING
Hi,
Learn how to disable two-step verification: https://help.aol.com/articles/2-step-verification-stronger-than-your-password-alone.
If you need further assistance please contact our AOL Customer Support team at 1-800-300-5017.
Thank you!
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Fix the "enter email address to deactivate AOL account" because something went wrong.
I want to delete some of my AOL accounts especially my username because the username was made in mistake. However when I enter the email address, something went wrong. I'm really not a flatfoot. It's supposed to say Irate_Policewoman@aol.com.
Please follow the steps listed in the following help article in order to delete your account: https://help.aol.com/articles/close-your-account. If you encounter any other issues, please reach out to aolmailquestions@aol.com.
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I cannot get my aol email from Outlook anymore, why not?
I used to get my aol.com email via Outlook about 6 months ago. it just stopped and I can't get it reset even with service desk help.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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tell me why I can't download attachments
tell me why I can't download attachments on aol now. I used to be able to.
Hi there. I'm sorry to hear about your experience and I'd like to know more details to be able to help. Please message us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we can be contacted at https://help.aol.com/contact/
Thank you!
AOL Team
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Replying to Emails on the AOL Application
When trying to reply to an email on the AOL application the moment I try to type in a letter the screen shifts to the bottom of the page making it very hard to reply to emails on the phone.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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it is incredibly annoying to reply to an email now with this app on my phone. The cursor jumps to the bottom of the entire thread! nightmare
while scrolling back up to my reply, usually the cursor gets misplaced again, and I have to reinsert it when I find my place, and have to do that quickly so that the entire email thred doesn't shoot up off the top of my screen. E
diting and corrections, heck, even seeing what you are typing, is nearly impossible, since the cursor is always at the very top edge of the screen, you can't see what you just typed, and if you pause to think about it, the cursor jumps to the bottom of the thread again, you are presented…Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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hacking my E mail
E mail replies being sent to another e mail address.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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A lot of my email is delayed delivery for up to 24 hours. That should not be happening and it is causing me to lose opportunities.
Delayed delivery unacceptable.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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The email response cursor started relocating mid response a couple months ago. It is very frustrating to type or review an email response.
the cursor needs to stay at the top of the email where you are typing, not relocate to the bottom.
Hi. We'd like to help you! Please contact us via Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.aol.com.
We're looking forward to your reply!
Thanks,
AOL Mail team
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