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AOL App For Android



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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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    2 comments  ·  Mail  ·  Admin →
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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    Please check your device’s keyboard settings to see if they have changed. f you need additional assistance, send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/

    Thank you!

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    0 comments  ·  Mail  ·  Admin →
  4. how do I find how to send email? cannot fid compose **@aol.com

    add send mail after new mail. I cannot find compose

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    To compose a new email, tap on the pen icon located at the right bottom side of your Inbox.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    You can go to Settings, tap on Signatures and here you can tap on the default signature and erase it.

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    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.

  7. do not like the e mail ads, and very often my e mails get stuck and only send when I reopen the app. as nd do not like the strap line

    I do not like the e mail ads
    my mails often get "stuck" and only send when I re-open the app
    I do not like the strap line "sent from my new AOL app" and would like the option to be able to remove it
    it worked better before you messed with it.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Thank you for your feedback about the AOL app!

    You can remove the “sent from my new AOL app” signature, pleas tap on Settings, then on signatures. Here you can erase the old one or add a new signature.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    We recommend ignoring or blocking the number from calling you again. If you need additional assistance, let us know at help.aol.com

    Thank you!

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. Did you check the ’’Old’’ folder for the missing emails? If the issue persists, you can message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    2 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hello there! The new version of the AOL app gives instant access to the great features you love about AOL Mail.

    To access your Contact List and Groups go to your desktop mail by going to mail.aol.com :

    1. Tap on Contacts on the left menu.

    Hope this helps!

  11. how do I find all my email addresses. I can't remember the second one

    I have more than one email address and can't remember the second one. Any idea how to search it.

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    0 comments  ·  Mail  ·  Admin →
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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. This issue should be fixed now but if you’re still receiving these emails, please contact us on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    2 comments  ·  Mail  ·  Admin →
  14. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    To compose a new email, tap on the pen icon located in your Inbox, at the bottom right side.

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    0 comments  ·  Mail  ·  Admin →
  17. ****@aol.com

    can not launch any attachments or links when someone send me an email. You can see it,0 but when click on it, it is not highlighted and won't launch

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    4 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!-BR

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  20. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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