AOL App For Android
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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
419 results found
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I keep getting emails from ******@aol.com. I have blocked him many times. Now he sends emails to a different recipient and cc's email to me.
***@aol.com is stalking my Gmail email acct. After I blocked him, he still gets thru to my email by sending to himself at *@aol.com, and CC ING to me from another email acct of *'s. please reach out to him to stop stalking me and my acct. I know you have the power. Please help. please don't publish my email acct.
***.Hello there. I am sorry about this inconvenience. Please report this situation to our AOL Abuse team directly. Check this article for more information: https://help.aol.com/articles/report-abuse-or-spam-on-aol
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Hello there! Please uninstall/reinstall the email app or remove and re-add your account to it.
If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
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why can't we get Into our dang emails can get to we page setting everything but the ______ emails. advise asap please we wanted to purchase
Fix the log in to the emails can get in setting and everything but mail what is going on
Hi there. Sorry to hear that!
Can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com.
Thank you!
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Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.
If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.
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can't respond to emails with more than one recipient. There's a lag and it switched from caps to lower caps randomly. aol mail crashes on ac
aol mail crashes with any app I use
Hi there. Sorry to hear that! Please uninstall/reinstall the email app or remove and re-add your account to it.
If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
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If you’ve started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you. This can also be an indication that another login account has been compromised. More details here: https://help.aol.com/articles/Control-excessive-spam-email
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To read email without distractions, you can temporarily hide ads and give ad feedback. Here’s how: https://help.aol.com/articles/ad-free-aol-mail
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is something wrong technically tonight when typing ? the caps just turn on by themselves in writing emails ?
tech problem ?
Hi there,
Please check your device’s keyboard settings to see if they have changed. f you need additional assistance, send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Thank you!
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If you’re having problems receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
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how do I find how to send email? cannot fid compose **@aol.com
add send mail after new mail. I cannot find compose
Hi there,
To compose a new email, tap on the pen icon located at the right bottom side of your Inbox.
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I cannot find my contact list with this new format.
contact list is not visible.
Hello there! The new version of the AOL app gives instant access to the great features you love about AOL Mail.
To access your Contact List and Groups go to your desktop mail by going to mail.aol.com :
1. Tap on Contacts on the left menu.
Hope this helps!
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STOP DEFAULTING YOUR STUPID SIGNATURE LINE. TURN IT OFF
CAN'T DISABLE SIGNATURE LINE
Hi there,
You can go to Settings, tap on Signatures and here you can tap on the default signature and erase it.
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Hi there. Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
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do not like the e mail ads, and very often my e mails get stuck and only send when I reopen the app. as nd do not like the strap line
I do not like the e mail ads
my mails often get "stuck" and only send when I re-open the app
I do not like the strap line "sent from my new AOL app" and would like the option to be able to remove it
it worked better before you messed with it.Thank you for your feedback about the AOL app!
You can remove the “sent from my new AOL app” signature, pleas tap on Settings, then on signatures. Here you can erase the old one or add a new signature.
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Hi there,
We recommend ignoring or blocking the number from calling you again. If you need additional assistance, let us know at help.aol.com
Thank you!
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Hi there. Did you check the ’’Old’’ folder for the missing emails? If the issue persists, you can message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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how do I find all my email addresses. I can't remember the second one
I have more than one email address and can't remember the second one. Any idea how to search it.
Hi there,
I recommend using this article to see how to search for your email addresses: https://help.aol.com/articles/help-signing-in
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I keep getting mail not delivered messages for emails I haven't sent
help me determine why
Hi there. This issue should be fixed now but if you’re still receiving these emails, please contact us on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Offer support for non paying members like other email platforms.. My outgoing email is not sending and I have no one to call
Support needed
Thank you for your feedback.
To see the support options available for you, please use the following link: https://help.aol.com/contact/ We offer also email support.
I really hope this helps. -
By default, we block access to AOL Mail from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you’re unable to log in from an older app, you still have several options available to you. More details here: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
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