AOL App For Android
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
413 results found
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To read email without distractions, you can temporarily hide ads and give ad feedback. Here’s how: https://help.aol.com/articles/ad-free-aol-mail
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is something wrong technically tonight when typing ? the caps just turn on by themselves in writing emails ?
tech problem ?
Hi there,
Please check your device’s keyboard settings to see if they have changed. f you need additional assistance, send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Thank you!
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If you’re having problems receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
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how do I find how to send email? cannot fid compose **@aol.com
add send mail after new mail. I cannot find compose
Hi there,
To compose a new email, tap on the pen icon located at the right bottom side of your Inbox.
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STOP DEFAULTING YOUR STUPID SIGNATURE LINE. TURN IT OFF
CAN'T DISABLE SIGNATURE LINE
Hi there,
You can go to Settings, tap on Signatures and here you can tap on the default signature and erase it.
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Hi there. Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
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do not like the e mail ads, and very often my e mails get stuck and only send when I reopen the app. as nd do not like the strap line
I do not like the e mail ads
my mails often get "stuck" and only send when I re-open the app
I do not like the strap line "sent from my new AOL app" and would like the option to be able to remove it
it worked better before you messed with it.Thank you for your feedback about the AOL app!
You can remove the “sent from my new AOL app” signature, pleas tap on Settings, then on signatures. Here you can erase the old one or add a new signature.
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Hi there,
We recommend ignoring or blocking the number from calling you again. If you need additional assistance, let us know at help.aol.com
Thank you!
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Hi there. Did you check the ’’Old’’ folder for the missing emails? If the issue persists, you can message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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I cannot find my contact list with this new format.
contact list is not visible.
Hello there! The new version of the AOL app gives instant access to the great features you love about AOL Mail.
To access your Contact List and Groups go to your desktop mail by going to mail.aol.com :
1. Tap on Contacts on the left menu.
Hope this helps!
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how do I find all my email addresses. I can't remember the second one
I have more than one email address and can't remember the second one. Any idea how to search it.
Hi there,
I recommend using this article to see how to search for your email addresses: https://help.aol.com/articles/help-signing-in
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I keep getting mail not delivered messages for emails I haven't sent
help me determine why
Hi there. This issue should be fixed now but if you’re still receiving these emails, please contact us on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Offer support for non paying members like other email platforms.. My outgoing email is not sending and I have no one to call
Support needed
Thank you for your feedback.
To see the support options available for you, please use the following link: https://help.aol.com/contact/ We offer also email support.
I really hope this helps. -
By default, we block access to AOL Mail from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you’re unable to log in from an older app, you still have several options available to you. More details here: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
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I can't find where to compose and send email in this formats. please reply where I can find it.
just want to compose email on my phone.
Hi there,
To compose a new email, tap on the pen icon located in your Inbox, at the bottom right side.
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Hi there,
You can turn off the 2 step verification, here’s how: https://help.aol.com/articles/2-step-verification-stronger-than-your-password-alone
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****@aol.com
can not launch any attachments or links when someone send me an email. You can see it,0 but when click on it, it is not highlighted and won't launch
Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!-BR
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The new aol format is preventing me from accessing over 1/2 of my emails each day. i am missing seeing important emails daily. change it!
Tell me how I can reset the daily email limitations and see all my emails each day.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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not all of my emails show at any one time. I have to delete emails to get more to appear. can miss some for days with new algorithm. sucks
fix the algorithm of which emails show up
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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puts messages in the "old mail" folder although I marked it as "unread". Aol screwed up this app.
Fix that $hit
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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