AOL App For Android
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
420 results found
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Do not like the changes. All my good emails are being sent to spam, etc. Every time you try to improve things you make them worse.
Emails all bring sent to spam
Hi there, we are continually making changes to improve your experience. For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go into Trash or Spam.
Learn more about Mail Settings and Spam in this help article: https://help.aol.com/articles/aol-mail-spam-and-privacy
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I cant find all of my contacts. not liking this set up at all
where are all of my contacts ????
To access your Contact List and Groups go to your desktop mail by going to mail.aol.com :
1. Tap on Contacts on the left menu.
Hope this helps!
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Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
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Dadurch, dass ich AOL nicht mehr mit Outlook verwenden kann , muss ich alle Anhänge von Handy auf den PC übertragen. Einfach nur Schrott.
Outlook Anwendung wieder herstellen
Hi there,
Please follow these steps: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Thank you!
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Hi there,
Can you please send us what error are you receiving when trying to download attachments?
Thank you!
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I can no longer save my emails in folders which is really frustrating. I try to save the email to a folder and it just stays in my inbox.
please let us move our emails into folders
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data -
Sometimes my mail will not load. It has been frustrating.
This app needs to be more consistent in loading mail. Sometimes it works, and tonight it will not let me read any mail. It is frustrating!
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
We are sorry, but this feature is not available on the AOL App. In order to edit your contacts, please go to mail.aol.com.
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fix following problem. cannot add attachments to email via my phone (Samsung Galaxy Note)
I compose an email. I click "Paper clip" to att attachments and get a list. the pic I want is on list but cannot click on it. stylus has no effect.
Sorry to hear about your issue, please try reinstalling the app and let us know if the issue persists.
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Hi there.
Please follow these steps: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Thank you!
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Downloaded app. Where did my email contacts go? Thanks.
Where are my email contacts?
In order to access your contacts, please tap on Compose and then tap the “Address Book” icon.
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problem getting mail if not on home network T-Mobile checked phone pops on Google on or off wifi not sure why aol is so slow off home wifi
slow mail if not on home wifi
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
please help email is down
when accessing email from laptop says "blerk error" when accessing from phone says the message cannot load please help
Hi there. Blerk ERROR 1 is message that you may get if there is an error in the authentication process for AOL Mail. This is most likely due to settings in your browser, especially if you’re using an older or outdated browser, and can be fix by trying the following troubleshooting: https://help.aol.com/articles/what-should-i-do-if-i-see-the-blerk-error-1-message
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not receiving emails
haven't received emails in past 24 hours...
Here’s an article that may help: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
You can find the list of contact and see available options for your account on https://help.aol.com/contact
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We are sorry, but this feature is not available.
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links in emails are not working
when I click on a link in an email nothing happens.
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data
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Do you want to get rid of the clutter in your inbox? Learn how to unsubscribe from some newsletters and daily deal emails here:
https://help.aol.com/articles/how-do-i-unsubscribe-from-email-newsletters-that-i-receive -
htird party app
you keep sending me notifications to update since I use samsung email app. I have. Why am I getting them? I also use windows mail same thing there
Hi there. If you don’t use a 3rd party app or if you are using one but you already have secured your account, you can ignore the emails received from us regarding that.
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when I used the app it permanently deleted my emails. I don't know how to retrieve them. I'm upset about this.
make it easier to retrieve these emails without us having to try out a program to retrieve the emails that doesn't include aol email.
If you delete an email by mistake, swipe right and tap on the Trash folder.
- Don't see your idea?