AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
413 results found
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data -
We are sorry, but this feature is not available on the AOL App. In order to edit your contacts, please go to mail.aol.com.
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fix following problem. cannot add attachments to email via my phone (Samsung Galaxy Note)
I compose an email. I click "Paper clip" to att attachments and get a list. the pic I want is on list but cannot click on it. stylus has no effect.
Sorry to hear about your issue, please try reinstalling the app and let us know if the issue persists.
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Hi there.
Please follow these steps: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Thank you!
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Downloaded app. Where did my email contacts go? Thanks.
Where are my email contacts?
In order to access your contacts, please tap on Compose and then tap the “Address Book” icon.
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problem getting mail if not on home network T-Mobile checked phone pops on Google on or off wifi not sure why aol is so slow off home wifi
slow mail if not on home wifi
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
We are sorry, but this feature is not available.
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not receiving emails
haven't received emails in past 24 hours...
Here’s an article that may help: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
You can find the list of contact and see available options for your account on https://help.aol.com/contact
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please help email is down
when accessing email from laptop says "blerk error" when accessing from phone says the message cannot load please help
Hi there. Blerk ERROR 1 is message that you may get if there is an error in the authentication process for AOL Mail. This is most likely due to settings in your browser, especially if you’re using an older or outdated browser, and can be fix by trying the following troubleshooting: https://help.aol.com/articles/what-should-i-do-if-i-see-the-blerk-error-1-message
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fix your email first instead of launching apps and **** . No issue with email until your mail was no longer supported by third party service
stopping third party support for an app that is garbage makes me want to delete my aol accounts permanently
No need to worry, you can still use your own preferred email application. You may need to update your account settings in third-party programs to use a more secure approach. By default, we block access to your email account if you are using outdated apps that could leave your account vulnerable. Find more info here: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
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Pas d'accès aux contacts depuis l'application AOL
Je ne trouve nulle part mes contacts dans l'application afin de modifier ou den rajouter
In order to access your contacts, please tap on Compose and then tap the “Address Book” icon.
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How can clear learned words? Doing the long hold isn't working. I can't find an option to remove contacts, any help would be appreciated.
need assistance with the contacts
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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I am unable to click links in my email. This just started a couple of days ago. I am using an Android and it had been updated.
Links do not work
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -
Please follow the steps below: From the phone’s Home screen, swipe up or down from the center of the display to access the apps screen > Go to Settings > Display > Tap Screen zoom > There slide the blue bar to the left > Go back to Display Screen > Font size and style > Slide the blue bar to the left.
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I cant change my surname
I have tried various ways and it doesnt work I have misspelled it and really need to change it can you help
We are sorry, but this feature is not available.
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I have been a subscriber for almost 30 years (remember DOS) but you have made it impossible for me to continue much longer.
The recent surprise change in allowing me to read aol emails in outlook is unfortunate. The aol generated pw does not work in desktop outlook. Plus the pw needs to be regenerated often since it is dropped frequently. Your browser is filled with ads that obstruct received information. plus you want to charge me to ask questions or even complain. Too bad Aol decided to abandon loyal subscribers.
Thanks for reaching out, sorry to hear you’ve had issues with your AOL account used on Outlook. I’m here to help!
In order to remove the account you go to File in the upper left corner, then click on Account Settings – Select the account you want to remove. Then, in order to re-add it, you have to go to File – Add account – Manually configure server settings or additional server types. There you have to enter the account details along with the servers and the app generated password ( Choose Outlook Desktop from the drop down menu ). Then you click on More Settings then go to Advanced and make sure the ports and the SSL encryption are correct.
Thank you!
AOL Uservoice Team -
please enable "Mark old mail as new" to help me manage whom I still have to respond to. Flagging does not help here
please enable "Mark old mail as new" to help me manage whom I still have to respond to. Flagging does not help here because flag moves into old/read folder along with attached mail piece
You can mark more emails as new by tapping on the box near them and after that tap on the Envelope icon in the upper right.
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AOL have messed up my email & I can't even contact an agent to sort out the mess. speaking to a human being is better sometimes.
customer service
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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I have been waiting in the "chat" room regarding having to update security info. Time is running out when this service is available on the w
The service you want us to continue required difficult steps for computer challenged, phone usage and tablet users. Trying to use the help phone numbers resulted in unacceptable wait times (over 20 minutes). We live in a very rural area with no decent cell phone ability. We have aol gold. We have paid for this supposed service but have not seen any benefit regarding this last demand from you to upgrade for security reasons. ******* was hacked this year and when he started this upgrade, his favorites list disappeared - on a Verizon phone..We know aol is owned by Verizon.…
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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I have received emails on changing my acct. Be honest with you I do not understand what to do. HELP
Changes to AOL
What are the changes to ne don't the 20 th
We did send an email that we’re updating our authentication policies around third-party email access to better protect your email account. You may need to update your account settings in third-party programs to use a more secure approach. By default, we block access to your email account if you are using outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you’re unable to log in from an older app, you still have several options available to you. See here more info:
https://bit.ly/AOLAppPassword
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