AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
413 results found
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Hi there, sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
I want to be able to email a short video to my family but it won't let me at all but I used to be able to.
I want to email a short video of my grandkids to my parents for example but it won't let me. i take a video on my phone, like 10 secs long. edit the resolution way down and it still will not go through. BUT, I used to be able to. not anymore, not sure what you changed. i have the same phone for 3 years.
We are sorry for the inconvenience, but this feature is not available.
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Put back + allow users to click on the previous android notification "You've Got mail" which is now sadly missing!!!
Where's the old notification previously on android - "You've Got mail" which is now sadly missing!!! You can't choose it by clicking any more and are just left with Androids own 'naff' notifications. I cant hear my AOL mail notifications properly any more. Certainly no good without it for the hearing impaired.
Please follow the steps provided in the following article in order to change your notification sound :
https://help.aol.com/articles/enable-notifications-in-the-aol-app-for-android -
This app is the worst app I have ever used videos links never open
Scrap the video links or get someone to fix it for you
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data
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Stopped working
App has stopped worked, reloaded, deleated and reinstalled and still not working
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data -
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Why can't I delete an empty folder or at least change the name of it?
Someone else posted the same thing last year and nothing has changed. I have had this AOL email for very long time and really do not want to change. I also can't stand Gmail.
We are sorry, but this feature is not available on the AOL App. In order to delete a folder, please go to mail.aol.com.
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les mails n'arrivent pas ou plus tard. Je pense que toutes mes adresses sont détournées ou piratées. Comment synchroniser les adresses mails
Lutter contre le piratage
Please visit http://assistance.aol.fr/form/contact/ to contact AOL France.
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i want to give you my new address. how do i do that?
how do i get my new info to you?
In order to help you with this issue, please go to myaccount.aol.com from a desktop computer and update your information.
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how do I access my contacts in the application ...
just need to access my addressbook on my phone as I do on my laptop
In order to access your contacts, please go to compose, tap the “to” line and tap the address book icon.
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You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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annoying sound with new emails. I tried per your lead to go to notifications in aol app and it still beeps on my Samsung s10e please turn i
turn off sounds on all emails. very annoying.
Sorry to hear about this. Please use this article for reference and disable the notifications: https://help.aol.com/articles/enable-notifications-in-the-aol-app-for-android
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You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.) -
Here’s an article that can help: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Where is my AOL address book in Android app? Only email used previously pop up. I have many email addresses in AOL, not in phone contacts.
And use AOL address book in App NOT phone contacts.
To find the address book you should go to the option “Compose” and then to the option “To” and if you click on the right you can see all the contacts.
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I want to list my AOL emails in alphabetical order on my android order
I need to clean my aol emails that are on my android phone. I want to list them in alphabetical order. How?
Thank you for reaching out.
Please note that the AOL App does not allow the alphabetical arranging of your emails at the moment. You can try to use a web browser to arrange the message alphabetically by accessing mail.aol.com
Thank you. -
I would like to know how to access my address book? It used to be easy to find access to my address book. How do I access my address book?
how do I access my address book?
Thanks for reaching out.
Please check our Help article and see if you’re able to access your address book: https://help.aol.com/articles/aol-mail-in-the-aol-app-for-android-faq
Also, keep in mind to update your app to the latest version.
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will not let me download an attachment. **** app
can't download
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -BR
- Don't see your idea?