Skip to content

How can we improve the AOL App?

← AOL App For Android

Stopped working

App has stopped worked, reloaded, deleated and reinstalled and still not working

5th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data

Comments are closed An error occurred while saving the comment
  • Anonymous commented  ·   ·  Report

    help. app will not open. says try later

  • Kathy commented  ·   ·  Report

    got new internet provider but cannot connect to AOL mail with it on.

  • Ron commented  ·   ·  Report

    Stop Fezzing.

  • Judy commented  ·   ·  Report

    Problem with app stopping

  • J M commented  ·   ·  Report

    This is the second time the app closes & won't let me view my email. I have to go thru Google instead of the app. This has been going on for 2 days this time

  • ilya commented  ·   ·  Report

    aol mail keeps stopping.

  • Anonymous commented  ·   ·  Report

    App freezing when trying to reply messages

  • C commented  ·   ·  Report

    FIX THIS APP IT'S BROKEN!

  • Anonymous commented  ·   ·  Report

    This app is terrible. Takes forever to load, doesn't always send the mail, can't always open the news, emails disappear and then reappear. Customer service?? Can't send an email, can't chat with anyone unless you pay.. the email exchange App is much more reliable. What happened to you aol? Even trying to report this is terrible

  • Jada commented  ·   ·  Report

    It's like the app glitches and just kicks me out sometimes. I've tried restarting my phone and I don't have this problem with any other apps.

  • Anonymous commented  ·   ·  Report

    I am writing you because the AOL mobile application is broken. When typing a reply email I will be in the middle of typing an email and the the email will close suddenly and the entire body of the email will be gone, not even saved as a draft.
    This is, as I am sure you would guess, incredibly frustrating.
    Also, why am I unable to edit email addresses I am sending to. This is also a frustrating hindrance.
    I originally wrote to the contact email listed in the Google app store but it was an, "Unmonitored email address."

← Previous 1 3

AOL App For Android: Mail

Categories

Feedback and Knowledge Base

(thinking…)