AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
168 results found
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Mark as read button
Select as many emails or all emails and mark them as read instead of having to read every single one.
In order to help you with this issue, please select the emails and after that tap the opened envelope icon.
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Having issues
Having issues with my aol email account.
I’m
You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Emails bouncing
The country club I belong to sends daily and weekly emails which I am still not receiving. On their end it prompts that each email sent to me bounces. Is there a setting I can change so I can start receiving these emails??
AOL protects its users by strictly limiting who can bulk send email to its users. For more info on sending bulk mail to AOL members, they can check out the Postmaster info page: https://help.aol.com/articles/aol-bulk-email-exception-list-allow-list
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My account was hacked. can get help with on this
They have me in some Verizon media group and a group call Nelson group I don't know or have anything to do with either one of those groups
You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Has AOL been Hacked?
Seems like a lot of issues here in the last two weeks! Has AOL been Hacked?
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -BR -
Domain name changed
Would you please change my default email address from:
spearala@aim.com
To:
spearala@aol.comThey both work but any new or replied to email it defaults to the @aim.com. I know how to change it in the “from” field in an email message but I forget several times before tapping “send”. So I thought one of your administrators could make that default “@aol.com”.
May Blessings fall on you, your family and company,
Dave
We are sorry for the inconvenience, but this feature is not available.
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Open app
I keep have to get a verification code to get my mail. How can I bypass this?
In order to help you with this issue, please go to password.aol.com click on Account Security and turn off your 2-step veification. If the issue still persists, please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Passwords
Reset my password and lost all inbox emails
Oh no, let me try and help you now.
Please send a request for restore of your emails to aolmailquestions@aol.com
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Could you please provide us with more details of the issue you’re experiencing?
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Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!
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IPad update works poorly for AOL email ;(
Please fix AOL integration for iPad??????????????
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Here’s how to add an account:
1. From the bottom of the main menu, tap the Settings icon.
2. Tap Manage Accounts.
3. Tap Add Account.
4. Enter your AOL username and password.
5. Tap Sign in.
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Glitchy Notification Badge
The app badge would keep saying I have 1 unopened new email or say I have multiple new email. When I check it says the inbox is empty or it wouldn’t load any email and say there are no new email. Please fix.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Rdoar latency issue
iPhone 10, latest iOS version, latest aol app; aol “not permitted” in iPhone settings, so as not to appear under “mail” icon on iPhone main page.
Issue: when aol. App is closed, any email received will cause iPhone to “ping”, and number in red bubble will appear in aol. Icon to signify receipt of mail; on main iPhone page, image of e-mail will briefly appear, and if I touch that image, I will be taken to mail in ‘new mail’ box in aol. App.
However, if i am on main page, and aol. Closed, and I receive e-mail, iPhone will…
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
Thank you!
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First initial attempt doesn’t let me see my mail
First initial attempt doesn’t let me see my mail.
To remedy the issue I hard close out the app EVERY first attempt, which usually fixes the issue.I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Hi,
The AOL app is available for iOS devices running iOS 9.3 or higher.
Thank you!
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Stability, where it works ALL the time, versus unexpected halts/reloads
Please check for stability. AOL Mail and NEWS now exhibits frequent unexpected reloads.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data or vice-versa
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