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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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35 results found

  1. Change the AOL app back to blue from yellow!!

    When I updated the AOL app it’s no longer blue, it’s yellow. Please change it back. It’s been blue the last 30 years.

    4th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  2. Get rid of ugly yellow on AOL icon

    The warning traffic sign YELLOW of the new IOS mail icon is horrible. It is glaring and annoying. You really need to go back to blue or another cool color, defined as in, shades of green, blue, and purple, and their variations, which evoke feelings of calmness and tranquility.

    17th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  3. Please go back to the blue icon.

    Please go back to blue icon.

    44th ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  4. No email notifications

    Suddenly the app isn’t notifying me of new incoming emails, why not? Please fix. Only receive notifications when I physically go to open the app.

    56th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  5. Contacts Added to AOL Account from my iPhone contacts

    How can I prevent contact being added to my AOL account which show that they have been added from my iphone?

    56th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  6. straight-to-inbox feature is no longer working

    I have the paid version of the app that allows you to go straight to your inbox when you open it, and that feature is no longer working. I’ve restored purchases and everything and no matter what when I open the app it goes to the new stories that mind you I have no desire to see.

    34th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  7. Sending myself an email

    Dear AOL, on your new yellow AOL App, now when I send myself an email, and I delete the one in “Sent” but I keep the one in “Inbox” or I move the “Inbox” one to “Saved” — it now deletes BOTH of them, but I do not want to keep 2 copies of the same email. I also use Mail App for iPhone, so I refresh them both, and the emails all get deleted. But I am now forced to keep 2 same copies of emails or they will all get deleted. Can you please fix this issue? Thank…

    88th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  8. Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen,

    Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen, causing an extra step to be taken to quickly check mail. It’s a waste of time.

    1st ranked
    24 comments  ·  Mail  ·  Admin →
    How important is this to you?

  9. Just installed ISO 18.1 on my Ipad, I can view my email but freezes when trying to return to home screen.

    Seems like a bug not addressed with 18.1 update. Update app. to work as previously intended.

    67th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  10. Notification problem

    I am not receiving any notifications for incoming mail on the mail app on my iPhone. It is working on my iPad.

    37th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  11. Make a way to stop need email going to junk maibox

    I have some emails that are giong to my junk file automatically, would like them to come to my new mail inbox

    29th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  12. I want to see the pictures instead of IM1111jpeg

    SHOW ME THE PICTURES!
    When I click on the IM1234jpeg NOTHING HAPPENS!!!

    41st ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  13. Change it back to the way it was! I do not look at aol news and I want my mail to be the first thing that comes up

    6th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  14. Restore easy access to email folders

    Restore general mailbox with icons for new, old, sent, etc. new method is confusing & cumbersome.

    2nd ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  15. Let us go straight to mail

    Stop forcing us to have to see the news when all we want to do is check our mail in the mail app. The news causes my anxiety to act up which is why I never read it or watch it. Now I can’t even use the app to check my mail cause you don’t give us an option to go straight to mail by default.

    8th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  16. Load New Mail - Swiping Down no longer works

    iOS iPhone and iPad used to allow to swipe down to load New Mail. This function quit working when new mailbox is empty. Shows how many unread new messages but in order to load new mail, must go to old mail and then back to new mail. Swiping down was much easier and needs to be added back when new mailbox is empty. When a new message is in the inbox, allows swiping down and will load new but not when empty.

    10th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  17. AOL email iPhone notifications stopped working with last update

    AOL email iPhone notifications stopped working with last update

    9th ranked
    3 comments  ·  Mail  ·  Admin →
    How important is this to you?

  18. I can’t open attachments or open previews from emails on my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    I can’t open attachments or open previews from emails on my AOL app from my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    29th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  19. Let me actually READ emails! They come in won’t open.

    Just started today 12/21/22 on my iPad.

    6th ranked
    6 comments  ·  Mail  ·  Admin →
    How important is this to you?

  20. Contacts still auto add in the app

    It would be great if you could stop auto adding an email address to my contacts every time they email me. This includes any spam which ends up in my mailbox, plus no reply email addresses. I have to go through my contacts every day and delete addresses like retailers I buy from, repeatedly. Stopping auto adding can be done on a laptop but, it seems, not on my phone or in the app. It is really annoying. Please can you let us do this? There should be a feature to just turn off auto adding of contacts. I’ve turned…

    14th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?
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