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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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20 results found

  1. Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen,

    Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen, causing an extra step to be taken to quickly check mail. It’s a waste of time.

    1st ranked

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    18 comments  ·  Mail  ·  Admin →
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  2. Let me actually READ emails! They come in won’t open.

    Just started today 12/21/22 on my iPad.

    2nd ranked

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    5 comments  ·  Mail  ·  Admin →
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  3. AOL email iPhone notifications stopped working with last update

    AOL email iPhone notifications stopped working with last update

    3rd ranked

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    2 comments  ·  Mail  ·  Admin →
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  4. Load New Mail - Swiping Down no longer works

    iOS iPhone and iPad used to allow to swipe down to load New Mail. This function quit working when new mailbox is empty. Shows how many unread new messages but in order to load new mail, must go to old mail and then back to new mail. Swiping down was much easier and needs to be added back when new mailbox is empty. When a new message is in the inbox, allows swiping down and will load new but not when empty.

    5th ranked

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  5. Contacts still auto add in the app

    It would be great if you could stop auto adding an email address to my contacts every time they email me. This includes any spam which ends up in my mailbox, plus no reply email addresses. I have to go through my contacts every day and delete addresses like retailers I buy from, repeatedly. Stopping auto adding can be done on a laptop but, it seems, not on my phone or in the app. It is really annoying. Please can you let us do this? There should be a feature to just turn off auto adding of contacts. I’ve turned…

    5th ranked

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  6. Restore easy access to email folders

    Restore general mailbox with icons for new, old, sent, etc. new method is confusing & cumbersome.

    17th ranked

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  7. Views in AOL App

    Allow the user to customize which views (news, shopping, videos, receipts) they see in the AOL app for iOS. I do not care to see news or shopping, but would like to see receipts.

    7th ranked

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  8. 3rd ranked

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  9. Please Fix - After latest (V7.3.2) Update Cannot delete multiple emails anymore.

    After latest update I can no longer delete multiple emails simultaneously. I can select them and it includes them in the total quantity, but does not delete them when I confirm the “Delete All”. I have to select one at a time and that works.

    7th ranked

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    1 comment  ·  Mail  ·  Admin →
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  10. Eliminate timing out of app

    When composing an email message, the app times out after a minute. It does save it in Drafts, although it is very frustrating to always be interrupted when writing a message.

    14th ranked

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  11. Read Receipt Feature

    Would it be possible to add a read receipt feature to let us know an eMail has been read? Thank you.

    17th ranked

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  12. 7th ranked

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  13. All new mail should load

    Some of my new mail shows up. Ex. It says I have 70 emails but only 10 show up. If I go out of new mail and go to old mail or sent mail and then return to new mail the rest of my new mail shows up. Shouldn’t all of my new mail show up without me having to go out and in again? This is not right.

    10th ranked

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  14. Add Classic “You’ve got mail” notification sound.

    You would think this would be a no brainer, but the AOL mail app should have the classic you’ve got mail voice dialog for notification sound.

    22nd ranked

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  15. Allow folders to be moved

    I had to rearrange my folders to be more organized. Long pressing any folder only allowed for renaming, creating a sub folder, or deleting. It was quite cumbersome to have to create new folders with the same name and move the contents of the old folder into the new one. Long pressing and gaining the ability to drag and drop into parent folders would be a massive improvement

    22nd ranked

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  16. 30th ranked

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  17. Let us go straight to mail

    Stop forcing us to have to see the news when all we want to do is check our mail in the mail app. The news causes my anxiety to act up which is why I never read it or watch it. Now I can’t even use the app to check my mail cause you don’t give us an option to go straight to mail by default.

    30th ranked

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  18. “You’ve got mail!”

    I’d like to hear this when I open the app. #nostalgia

    30th ranked

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  19. Overheating on iOS

    When using the aol app it overheats my phone after a few minutes. This is when I’m just reading/writing emails. I don’t know why this happens because it never used to. My phone gets extremely hot and the app crashes.

    iPhone 13 Pro
    iOS 16.3

    22nd ranked

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  20. 22nd ranked

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