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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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35 results found

  1. AOl has a blank screen I can’t delete

    Blank screen on my AOL mail

    44th ranked

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  2. A way to delete this app and use aol mail again

    Give me a way to delete it

    68th ranked

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  3. Search for email on iPhone stopped working

    The email magnifying glass search on my iPhone app won’t work. Instead it takes me to a screen that asks “ Enable smart features to see detailed contact cards Information won't be shared with 3rd parties” and seems to give two choices “Turn on”’or “Learn more” - but if I select turn on it still doesn’t let me search.
    This seems to be a recent issue. Seems to be an issue on iPhone but not iPad.

    68th ranked

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  4. Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen,

    Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen, causing an extra step to be taken to quickly check mail. It’s a waste of time.

    1st ranked

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  5. Keep my registered pass word. I am getting my emails in android phone but not on apple (iOS) divides for last week

    Please ensure that I get all my aol mails in both android and aol divides.

    68th ranked

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  6. straight-to-inbox feature is no longer working

    I have the paid version of the app that allows you to go straight to your inbox when you open it, and that feature is no longer working. I’ve restored purchases and everything and no matter what when I open the app it goes to the new stories that mind you I have no desire to see.

    36th ranked

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  7. Make the aol app mail only

    Have the option to remove the tabs at the bottom of the app so it’s only mail. Also have the ability to open links in mail I’m safary on iPhone.

    68th ranked

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  8. Just installed ISO 18.1 on my Ipad, I can view my email but freezes when trying to return to home screen.

    Seems like a bug not addressed with 18.1 update. Update app. to work as previously intended.

    68th ranked

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  9. When I open the AOL app and tried to login it will come up with an error message saying it can’t connect . I’m using an iPhone 16 Pro max

    68th ranked

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  10. Notification problem

    I am not receiving any notifications for incoming mail on the mail app on my iPhone. It is working on my iPad.

    36th ranked

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  11. Make a way to stop need email going to junk maibox

    I have some emails that are giong to my junk file automatically, would like them to come to my new mail inbox

    27th ranked

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  12. I want to see the pictures instead of IM1111jpeg

    SHOW ME THE PICTURES!
    When I click on the IM1234jpeg NOTHING HAPPENS!!!

    44th ranked

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  13. Change it back to the way it was! I do not look at aol news and I want my mail to be the first thing that comes up

    6th ranked

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    2 comments  ·  Mail  ·  Admin →
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  14. Restore easy access to email folders

    Restore general mailbox with icons for new, old, sent, etc. new method is confusing & cumbersome.

    3rd ranked

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    1 comment  ·  Mail  ·  Admin →
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  15. Let us go straight to mail

    Stop forcing us to have to see the news when all we want to do is check our mail in the mail app. The news causes my anxiety to act up which is why I never read it or watch it. Now I can’t even use the app to check my mail cause you don’t give us an option to go straight to mail by default.

    7th ranked

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    0 comments  ·  Mail  ·  Admin →
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  16. Load New Mail - Swiping Down no longer works

    iOS iPhone and iPad used to allow to swipe down to load New Mail. This function quit working when new mailbox is empty. Shows how many unread new messages but in order to load new mail, must go to old mail and then back to new mail. Swiping down was much easier and needs to be added back when new mailbox is empty. When a new message is in the inbox, allows swiping down and will load new but not when empty.

    10th ranked

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  17. AOL email iPhone notifications stopped working with last update

    AOL email iPhone notifications stopped working with last update

    8th ranked

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    3 comments  ·  Mail  ·  Admin →
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  18. I can’t open attachments or open previews from emails on my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    I can’t open attachments or open previews from emails on my AOL app from my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    22nd ranked

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  19. Let me actually READ emails! They come in won’t open.

    Just started today 12/21/22 on my iPad.

    5th ranked

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    6 comments  ·  Mail  ·  Admin →
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  20. Contacts still auto add in the app

    It would be great if you could stop auto adding an email address to my contacts every time they email me. This includes any spam which ends up in my mailbox, plus no reply email addresses. I have to go through my contacts every day and delete addresses like retailers I buy from, repeatedly. Stopping auto adding can be done on a laptop but, it seems, not on my phone or in the app. It is really annoying. Please can you let us do this? There should be a feature to just turn off auto adding of contacts. I’ve turned…

    10th ranked

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