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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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61 results found

  1. straight-to-inbox feature is no longer working

    I have the paid version of the app that allows you to go straight to your inbox when you open it, and that feature is no longer working. I’ve restored purchases and everything and no matter what when I open the app it goes to the new stories that mind you I have no desire to see.

    35th ranked

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  2. Change aol mail display screen for IPad os from split screen to full screen.

    54th ranked

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  3. Cannot remove email addresses from search history

    35th ranked

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  4. Notification problem

    I am not receiving any notifications for incoming mail on the mail app on my iPhone. It is working on my iPad.

    35th ranked

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  5. I want to see the pictures instead of IM1111jpeg

    SHOW ME THE PICTURES!
    When I click on the IM1234jpeg NOTHING HAPPENS!!!

    44th ranked

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  6. Pull to Refresh

    I've noticed that the "pull down to refresh" gesture that works great in the Android version does not appear to work on iOS. Is this by design? I think the two apps are somewhat dissimilar in a few ways, so it's not a big issue. Just raising it in case there is any feedback wanted on this topic. Thanks - Love the apps (on both platforms!)

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  7. Bring AOL Instant Messenger Back

    We need an alternative messenger to Facebook, bring AOL’s Instant Messenger back :)

    54th ranked

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  8. Make a way to stop need email going to junk maibox

    I have some emails that are giong to my junk file automatically, would like them to come to my new mail inbox

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  9. cannot preview calendar files

    I received emails with attached calendar entries (a .ics file) but I cannot preview them. Please add this feature.

    54th ranked

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  10. Go back to old Aol. New one is terrible.

    Bring back old AOL.

    54th ranked

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  11. I lost my AOL from the front screen of my iPhone and can't figure out how to get it back. Please HELP!!!!

    44th ranked

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  12. Bug: Dark Mode not supported when composing mail

    When replying to a message or composing a new one, the Dark Mode setting is not supported, and a bright white screen is used for writing an email.

    54th ranked

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  13. Preview messages need to allow user to increase Font size

    Please allow a setting to increase Font Size for preview and actual email content permanently.
    Preview wording is way too small and so is the text size inside emails. I can’t access mail on my IPhone after hours of customer support so they said to use the AOL app which needs increasing font options.

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  14. Indicates that email was sent to a person

    Mail is not being sent and no indication that it has been sent

    54th ranked

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  15. Can’t sign in to my aol mail with aol app. Tried numerous times no help even with aol tech support

    Tech support told me to call back in 3 days to try again

    13th ranked

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  16. I don’t want to be asked why I don’t like an email every other email I go to delete - get rid of this pop up question

    Please get rid of pop up question asking me why I don’t like every other email that I go to delete

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  17. No sounds with iOS 17 upgrade

    Once I upgraded to the IOS 17 I’ve lost my sounds on my aol app. Settings are correct. I uninstalled and reinstalled the app. Restarted my phone. And checked the iPhone sound settings. Still not working! Thank you!

    54th ranked

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  18. Notifications/Badges Don't Clear

    Notifications and app icon badges don't clear automatically if an email message is read on another device.

    Let's say you receive an email while you're sitting at your computer. Both the computer and your iPhone will notify on new mail. If you now read the email on your computer, the AOL mobile application never checks again to see if that message was marked as read, so the notifications stay raised until the user clears them. App badge also shows prior unread count and requires an inbox refresh to update. Seems like a minor fix, but it would greatly improve QoL.

    54th ranked

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  19. Simplify the send mail to a group option, way to many steps now

    Put the BCC box back in the mail we are writing. When sending to a group, when we select the group, why do we have yet another additional step to confirm who we are sending to?? Bring back the mail sending the way it was before this update.

    44th ranked

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  20. Put somebody in the office I can contact anything I can’t get into my mail in Center open 24 hours a day what’s wrong here

    25th ranked

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