AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
301 results found
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Major problems
What happens if I delete the app and put it back on or get a new phone or reset the phone to factory settings everything goes with it my point is am I gonna lose all my accounts for good
No need to worry, your email account is saved on our servers.
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Crisis
You don’t even give me a chance to answer you just close the comments so this is what I figured everything‘s gonna be gone and blocked if I don’t use your app I haven’t use the other one in a while AOL told me you’ll be fine you don’t have to have the app you could use the Internet browser on the phone and the laptop or whatever. How am I supposed to make changes if I’m blocked. And why do I have to tweet. I don’t have a Twitter account have have a Facebook account that’s about it. Very…
While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. You can of course continue to use your preferred email application after October 20th, however you need to follow these steps: https://bit.ly/AOLAppPassword
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Crisis
I have contact you guys so many times I’m on the bottom of your list and there’s so many errors I got the same email seven times what’s going to happen when I delete the app or am I able to print can’t print on my phone there’s not even a printing option. This is not good I think I might be able to print on my laptop I hate change you taking everything away from us I don’t know anymore
If your account is still signed in to an app using basic authentication on October 20th, we will block access on that application as a security measure until you make updates to your account. This does not mean you will lose your email. You have other options to access your email. See more info here: https://bit.ly/AOLAppPassword
Regarding the printing issue, thanks for letting us know we will pass this along to our product team.
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App doesn’t open other apps
I get emails for free coins in my account. When I click to collect it take me to a page to download the app. I already have it why doesn’t AOL recognize that
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Crisis
Getting no help
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Lost composed emails beware
Recommend to users not to compose long emails on the iOS app as you can easily lose them by any accidental touching the screen, etc. I just wrote an email twice and lost them by touching screen.
Thank you for the review, we will pass it along to our product team.
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In order to delete an email while reading it, please tap the trash icon.
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Not getting help
You guys suck
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Terrible
The only way to improve this app is to delete it and let me go back to using the iPhone mail app.
While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. You can of course continue to use your preferred email application after October 20th, however you need to follow these steps:
https://bit.ly/AOLAppPasswor -
I need help
Not getting any help
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Need help
I really need somebody to answer me please nobody is I need to know a couple things before the 20th but that’s not gonna happen
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Need help
I’m not getting any answers from aol And if I do I don’t understand it it’s confusing this is ridiculous I don’t know why were even why you are even doing what you’re doing with the email what you did with the accounts we can’t create accounts we can’t do anything anymore. They don’t like the set up of the app and the pictures for both app and website.
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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I do not believe Apple Store is allowing the download of the AOL APP.
Have gone to Apple Store several times to download the AOL necessary APP and Apple does not allow it. I haven't seen how. I believe there are a lot of AOL members with the same problem to be resolved before Oct 20
While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. You can of course continue to use your preferred email application after October 20th, however you need to follow these steps:
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Feedback
Can you look up my questions please I don’t know where they are where they go I’m having some major problems ridiculous
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Not feedback
What do you mean I have to make changes to my third-party app I just want to know one thing do I lose everything when I delete the AOL app and put it back on because I’m having so many problems please answer I don’t know why you guys are changing this and you never answered me about anything because I had to use somebody else’s post to get an answer. Someone please please help me
If you’re using the AOL Mail App or the AOL webmail you do not need to make any changes to your email account. Only members that use a 3rd party mail app are required to make changes to their emails.
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Not feedback
What is going to happen to my email accounts if I delete the app or change phones or whatever. Because I’m having some problems with the app and aol as well. A lot of things need to be added.I don’t understand why you guys are doing this. You took our ability to make accounts away are you taking this away and then not sure why. Sometimes I need to delete the app for some reason whatever the reason is what’s going to happen when they do that on the 20th. I need an answer please scared of everything
Hi there. You will need to make changes on your account only if you’re using a 3rd party mail app. Here you can find all the steps: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
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Spinning circle next to WiFi
How do you stop the spinning next to the WiFi while using the aol app?
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Account läuft ag
Obige Meldung erscheint beim mailaufruf. Danach soll ich mich durch touchid identifizieren. Touchid Identifizierung funktioniert auf meinem Handy nicht. Danach kann ich nur abbrechen. Was nun??
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Where are my sent emails?
Trying to send emails and don’t know if the went through or not. Shows 2 are sent, but can’t find them anywhere so don’t know if they actually went or not?
In order to access your Sent folders, swipe right and tap on Sent.
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