AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
303 results found
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I updated the aol app and now it won’t open
I updated my aol app on my iPhone and now it won’t open
Thanks for letting us know. Please try uninstalling the app and reinstalling, and let us know if you continue to have issues.
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After an update today. The App closes as soon as I try to open it. Tried on iphone, ipad and website. Now have no access to my emails!
App closes as soon as I try to open it. Cannot access my emails.
Thanks for letting us know. Please try uninstalling the app and reinstalling, and let us know if you continue to have issues.
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Duplicate Emails
Emails are showing up as duplicates within inbox ever since app was updated last week. Please correct. Thank you.
Thank you for your feedback. We would be happy to review the issue. Please reach out to our support team by visiting help.aol.com and clicking on "Contact Us."
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Thanks for letting us know. Please try uninstalling the app and reinstalling, and let us know if you continue to have issues.
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App won’t open on IOS 17.3.1
I have downloaded the latest update to AOL mail app and it will no longer open on my phone, please provide further update to rectify the issue.
Thanks for letting us know. Please try uninstalling the app and reinstalling, and let us know if you continue to have issues.
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Notifications disappear
Every time I get a notification from aol app regarding receiving an email, the notification always disappears from the notification centre on my iPhone. So they’ll be times where I wouldn’t know I got an email, until I open the app. And to clarify, my settings at set to allow AOL (Mail) to send notifications to my phone. It would be very beneficial if this problem were to be fixed.
Thanks for letting us know. Please try uninstalling the app and reinstalling, and let us know if you continue to have performance issues
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AOL app case number 21394334
Case number 21394333, My AOL app only allows me to login to my email account once or twice before the login screen freezes. I logout after checking my email each time I am on the app. When I reopen the app and go to login option, it will not respond.
Please try uninstalling the app and reinstalling, and let us know if you continue to have performance issues.
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Can’t delete anything in the app now! The Idea would be to fix it. Can you do that?
Can’t delete anything in the app now! The Idea would be to fix it. Can you do that?
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.
- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
In the last two weeks, the emails in this program do not open as fast as they used to. The wheel keeps turning. BlueMail works fine.
Email content does not open instantly in AOL MAIL. OPENING EMAILS IN BlueMail works just fine. This has been happening for a few weeks. I am having no problems with AOL desktop in Microsoft Windows 10.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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15.4.1 glitch
Ever since my phone updated to iOS 15.4.1 my aol kicks me out constantly. I did a hard shut down on my phone and it still didn’t help. Pleas fix!
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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App keeps crashing
My aol app keeps crashing and slow. I have to constantly keep going back into the app. Why?
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Contacts missing on aol app since deceber 2021
As of december 2021 i cant see my contacts when I compose or forward email on aol app from iphone or ipad. But contacts can be found if I send mail through safari at aol.com. How can i get the right contacts onto the app?
Thanks for letting us know. Please try uninstalling the app and reinstalling, and let us know if you continue to have issues.
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Please correct asap
Email crashing on my iPhone Please fix asap. Unable to use email app
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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App keeps closing after update
App keeps closing after update please fix this asap please
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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App keeps shutting down after the most recent update
Will there be another update to fix this most recent update?
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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6.49.1 update, no longer get email
With your latest update I no longer can get email when I’m away from my Wifi. Anyone else experiencing? Any suggestions?
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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What should I do
When I try to access my aol email the app just closes out
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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why are my pictures not attaching to my emails anymore? This is new!
Why are my pictures not attaching to my emails anymore? This is new!
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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I can’t add my account it will not load the “ I am not a robot” button….it just keeps spinning
I can’t add my account it will not load the “ I am not a robot” button….it just keeps spinning
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Why won’t aol ket me log in, keeps telling me to enable cookies in my browser… even after i do so…..
Remove the need orr cookies to be enabled when logging in. I should have the option of which site I want cookies allowed from
Sorry to hear that, please try clearing your cache and cookies and let us know if you're still having issues.
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