AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
296 results found
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Can’t delete anything in the app now! The Idea would be to fix it. Can you do that?
Can’t delete anything in the app now! The Idea would be to fix it. Can you do that?
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.
- You can tap on a message to open it and tap the trash can in the lower left.
You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner
To delete multiple messages simultaneously:
- Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower left -
In the last two weeks, the emails in this program do not open as fast as they used to. The wheel keeps turning. BlueMail works fine.
Email content does not open instantly in AOL MAIL. OPENING EMAILS IN BlueMail works just fine. This has been happening for a few weeks. I am having no problems with AOL desktop in Microsoft Windows 10.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Please correct asap
Email crashing on my iPhone Please fix asap. Unable to use email app
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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15.4.1 glitch
Ever since my phone updated to iOS 15.4.1 my aol kicks me out constantly. I did a hard shut down on my phone and it still didn’t help. Pleas fix!
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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App keeps closing after update
App keeps closing after update please fix this asap please
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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App keeps crashing
My aol app keeps crashing and slow. I have to constantly keep going back into the app. Why?
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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App keeps shutting down after the most recent update
Will there be another update to fix this most recent update?
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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6.49.1 update, no longer get email
With your latest update I no longer can get email when I’m away from my Wifi. Anyone else experiencing? Any suggestions?
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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What should I do
When I try to access my aol email the app just closes out
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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why are my pictures not attaching to my emails anymore? This is new!
Why are my pictures not attaching to my emails anymore? This is new!
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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I can’t add my account it will not load the “ I am not a robot” button….it just keeps spinning
I can’t add my account it will not load the “ I am not a robot” button….it just keeps spinning
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Why won’t aol ket me log in, keeps telling me to enable cookies in my browser… even after i do so…..
Remove the need orr cookies to be enabled when logging in. I should have the option of which site I want cookies allowed from
Sorry to hear that, please try clearing your cache and cookies and let us know if you're still having issues.
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Contacts missing on aol app since deceber 2021
As of december 2021 i cant see my contacts when I compose or forward email on aol app from iphone or ipad. But contacts can be found if I send mail through safari at aol.com. How can i get the right contacts onto the app?
Thanks for letting us know. Please try uninstalling the app and reinstalling, and let us know if you continue to have issues.
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Email draft folders lock up AOL app. Should be a better way than to restart iPad
There should be a way to escape a locked up AOL app. Is this due to iOS upgrade to 15.3?
Thanks for letting us know. Please try uninstalling the app and reinstalling, and let us know if you continue to have issues.
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Signing out
Where does one go to sign off?!?!
Hello there. In order to sign off, please go to Settings, Manage accounts, Edit and tap Remove near the account you want to sign off.
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Is this the below a legitimate e-mail?
Verizon Mail (*******)
To:you (Bcc) Details
DEAR
VERIZON USERThe Classic version of VERIZON Mail will be replaced by our new version on the 18th of NOVEMBER 2021. So it's time to verify, before you lose your email access.
Please click here Log-in Restore to re-validate your mailbox.
Note: Failure to comply within 24hrs might lead to permanent deactivation.
Hi there! We are not associated with the email you have received. If you’re not sure the email is legit, mark it as Spam.
For future reference, here is how to identify legitimate AOL communications: https://help.aol.com/articles/identify-legitimate-aol-websites-requests-and-communications
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Hacked?
Some of my e-mails are showing my e-mail address but has another person’s name on it...Please advise.
Hi there. Sorry to hear that! It does sound like your sending name may need to be corrected as well.
You can check your sending name by following these steps. Please go to ’’Options’’ – ‘’Mail Settings’’ – ’’Compose’’ – ‘’Display Name’’ and enter the name you want displayed when you send an email.
Hope this helps!
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Why did I stop getting email?
I have not gotten any emails in two days.
I've even emailed myself from gmail
Do I need to give up on AOL?If you’re having problems receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
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Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
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Why does your app keep crashing on my iPad?
Your app on my iPad keeps crashing. The screen goes black and then returns. I have had this happen while I am answering email and my whole frigging email just vanishes! It does it when I am on a website doing research. Just Black! And I have to Start All Over Again! What the ****!
On my Laptop I can no longer watch certain videos because your system is too Old! Hey how about you Update your Program! People think I am stupid to keep using your site. Well maybe I am. Fix it or loose more customers!Hello there! Please uninstall/reinstall the email app or remove and re-add your account to it.
If the issue persists, please turn your phone off/on and switch between data and WIFI.
Let us know if you see any improvement.
- Don't see your idea?