AOL App for iOS


Aol App


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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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  1. Please correct asap

    Email crashing on my iPhone Please fix asap. Unable to use email app

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  2. 15.4.1 glitch

    Ever since my phone updated to iOS 15.4.1 my aol kicks me out constantly. I did a hard shut down on my phone and it still didn’t help. Pleas fix!

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  3. App keeps closing after update

    App keeps closing after update please fix this asap please

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  4. App keeps crashing

    My aol app keeps crashing and slow. I have to constantly keep going back into the app. Why?

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  5. App keeps shutting down after the most recent update

    Will there be another update to fix this most recent update?

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  6. 6.49.1 update, no longer get email

    With your latest update I no longer can get email when I’m away from my Wifi. Anyone else experiencing? Any suggestions?

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  7. What should I do

    When I try to access my aol email the app just closes out

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  8. why are my pictures not attaching to my emails anymore? This is new!

    Why are my pictures not attaching to my emails anymore? This is new!

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  9. I can’t add my account it will not load the “ I am not a robot” button….it just keeps spinning

    I can’t add my account it will not load the “ I am not a robot” button….it just keeps spinning

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  10. Why won’t aol ket me log in, keeps telling me to enable cookies in my browser… even after i do so…..

    Remove the need orr cookies to be enabled when logging in. I should have the option of which site I want cookies allowed from

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  11. Contacts missing on aol app since deceber 2021

    As of december 2021 i cant see my contacts when I compose or forward email on aol app from iphone or ipad. But contacts can be found if I send mail through safari at aol.com. How can i get the right contacts onto the app?

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  12. Email draft folders lock up AOL app. Should be a better way than to restart iPad

    There should be a way to escape a locked up AOL app. Is this due to iOS upgrade to 15.3?

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  13. Signing out

    Where does one go to sign off?!?!

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  14. Is this the below a legitimate e-mail?

    Verizon Mail (*******)
    To:you (Bcc) Details
    DEAR

    VERIZON USER

    The Classic version of VERIZON Mail will be replaced by our new version on the 18th of NOVEMBER 2021. So it's time to verify, before you lose your email access.

    Please click here Log-in Restore to re-validate your mailbox.

    Note: Failure to comply within 24hrs might lead to permanent deactivation.

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  15. Hacked?

    Some of my e-mails are showing my e-mail address but has another person’s name on it...Please advise.

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    Hi there. Sorry to hear that! It does sound like your sending name may need to be corrected as well.

    You can check your sending name by following these steps. Please go to ’’Options’’ – ‘’Mail Settings’’ – ’’Compose’’ – ‘’Display Name’’ and enter the name you want displayed when you send an email.

    Hope this helps!

  16. Why did I stop getting email?

    I have not gotten any emails in two days.
    I've even emailed myself from gmail
    Do I need to give up on AOL?

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  18. Why does your app keep crashing on my iPad?

    Your app on my iPad keeps crashing. The screen goes black and then returns. I have had this happen while I am answering email and my whole frigging email just vanishes! It does it when I am on a website doing research. Just Black! And I have to Start All Over Again! What the ****!
    On my Laptop I can no longer watch certain videos because your system is too Old! Hey how about you Update your Program! People think I am stupid to keep using your site. Well maybe I am. Fix it or loose more customers!

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    Hello there! Please uninstall/reinstall the email app or remove and re-add your account to it.

    If the issue persists, please turn your phone off/on and switch between data and WIFI.

    Let us know if you see any improvement.

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  20. My app is missing from my iPhone Home Screen and so is the download cloud button in apps

    My app is missing from iPhone Home Screen and so is the download cloud button in App Store and library

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