Why did I get an email saying I don't have the latest version of the app?
The version of my app matches the one in the app store and has for at least two weeks. I have auto-update enabled so it stays current. The email gives no indication how to tell what version is the latest version it's talking about, so it's worthless, and probably spurious.
Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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CAROL BODENSTEIN
commented
I also received an email that my version is outdated. I went to the App Store but did not find anything about my version being outdated or a button to upgrade to a newer version. All I found was a button to “open” with no information about which version it was. I did open but found nothing about which version I was opening. If my AOL stops working, I will not get my emails which often contain critical medical, financial and personal messages. Please notify me as to how to proceed. Thank you.