Skip to content

AOL App for iOS



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

51 results found

  1. Mail folders

    Please separate old and new mail files again. Having them all in one folder is awful. You have to go through all these emails just to find new and kept as new mail. Old mail that I want to keep is cluttering up the mail file. Please change it back- the update is terrible!

    42nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. After clicking a notification for an email I’ve received, it says, “Message not found.”

    After clicking a notification for an email I’ve received, it says, “Message not found.” This has been going on for ever.

    I kept a video of an incident exactly like this if anyone from AOL reads this and wants me to send it.

    84th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Please add a “filter emails like this” to the app.

    Please add a “filter emails like this” to the app.

    84th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I am unable to log into my email.

    I am unable to open my email 4/21/2026

    54th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. When I read an email notification that sounds interesting, I click on that notification and the AOL app says that email doesn’t exist

    I’ll get a notification of an email that sounds interesting and so I tap the notification to read the email. The app opens and then says the email cannot be found! This has happened numerous times and it is frustrating!

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Dislike the program change too much for just letter and color concern

    Before new update about maybe month ago or more and I like the way it was before. Because I look into mail letter to read then I close it then later reopen the app suddenly it went back to home page itself. It’ll lose my mailbox letter and then have too find the same letter a usual. I like the same situation like it was before and even the Yellow icon not good either too. It also need to be return Blue icon. The Home page not really important to me yet. It usually first opened it does go to…

    15th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Class Action Suit against AOL?

    I wonder if anyone on these posts has the time to initiate a class action suit against AOL for not blocking the obscene and other spam received after many of us followed the procedures to filter out or block those and they kept coming for a long time. Is anyone still getting those types of emails? Class action suits result in only a few dollars for each person but it seems the only way to disincentivize large companies from abusing us.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. It doesn’t work!

    Mail comes in but reading it says Error!

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Fix the full screen pop up ads, can’t access mail at all.

    Visual BUG per Cust Service. Once in inbox ~3-5 sec screen goes white w/pop up ad in center. Only navigation buttons are New Mail, Home. You can go back to mail screen but in 3-5 seconds it just repeats the issue again. Not enough time to open emails or anything. Phone support unable to help, advised I log issue here. I’ve been unable to use AOL app since 2/23 AM. Deleted app, Reinstalled, ran updates, rebooted, nothing fixes it. Please correct or I’ll be forced to change email service to another provider. ASAP Regards, RebSm5

    61st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Hacked

    Log in. I can’t log in. Geek Squad helped me on my computer password works fine however when I try to use it on my iPhone it tells me it’s incorrect. I can’t get to yall.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Logging onto AOL app after changing password is impossible

    I simply changed my password and now the AOL app on my iPhone will not let me log in! I’ve tried everything! And yo want me to pay for any assistance with your app! I guess after 30 years with AOL you want me to leave for GMail! Congrats - I’ve had it with AOL!

    84th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Need Aol Support? Try These Proven Contact Methods

    Aol Customer Support Number +1 844-588-2505

    Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

    First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

    Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users…

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Remove the “sent by the new AOL” app signature

    I wanna be able to delete that permanently, I don’t want your AOL app signature on my sent emails.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Fix app to not override .ics calendar entry date with current date

    When receiving an external email with an attached .ics calendar invitation entry, the app overrides the .ics calendar date with the current date in the Apple iOS environment

    61st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. The app’s opening yellow screen “holds” and delays in opening the app

    The last 2 app updates have not fixed this delay in the app actually opening. Both the AOL app and iOS are current recent versions.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Fix the latest update

    The latest update leaves the READ EMAILS in my Inbox. I’m hoping a new update will come soon, this is a mess.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Old mail file

    Please put back the separate OLD MAIL file. Having to find new and unopened email by going through new, old and unopened email is insane. This is awful having old and new mail in one place on iPad app.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. When you an email on the day received there is no date stamp, only “today at 3:00PM”

    On the AOL email app when you print an email on the day received there is no date stamp, only “today at 3:00PM” This is very inconvenient when you refer to the printout in the future as you have no idea about the date received. That is not the case on the AOL website mail. Perhaps there’s a setting on the app, if not it would be a big improvement if this was addressed. As far as I can tell this is not a setting on the printer.

    38th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 0989703626

    0989703626

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3
  • Don't see your idea?

AOL App for iOS

Categories