AOL App for iOS
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71 results found
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I just downloaded AOL.COM to my Mini iPad 4 and can’t get access to my email
I just downloaded AOL.COM to my Mini iPad 4 and can’t get access to my email. The instructions aren’t clear as to how to get access to my email. I also use an ancient iPhone6+ primarily to deal w/email, and at the same time if I’m charging my phone I still need access to my email.
Please help.
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at aolmailquestions@aol.com along with a screenshot of what’s happening when you try to access your emails. Thanks!
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Issues logging in
For the past month I have not been to sign in, this is ridiculous. Then when I use yahoo and try to add my app mail box it says there’s an age requirement, really aol get your **** together
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mail not delivered
I know of at least 10 emails that i sent myself to depeck11 that never got delivered to my mailbox
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Replying to mail sends it back to me
When I click on reply it says the senders email address which is correct. However the email always goes to my inbox. Ive even checked the sent folder but it never sends them an email. Odd. I wish they’d fix this.
Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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Drafts don’t delete once email is sent
I find that when AOL creates a draft because it’s taking awhile to get a new email composed, once the email is sent, the draft copy is not deleted. Is this a bug, intended, or a setting I need to change?
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Typing emails is really slow
I seem to have an issue, when typing an email the phone slows right down and takes several seconds before the letter I’ve typed appears. It’s not my phone, as I now have to type emails in my notes and copy and paste. And I have no issues on this where I’m typing it’s purely on my email. I have a iPhone 6.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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email
I cannot get into my email w/o agreeing to share all my private information. I don’t like the new UPDATE. Please fix this ASAP
Thank you
LoriWe take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
1. Go to our Privacy Policy at https://policies.oath.com/ie/en/oath/privacy/index.html
2. Click Privacy Centre on the left.
3. Scroll down to the bottom and click feedback form. -
No puedo mandar correo. Dice que esta incorrecto
El soporte de AOL me escribe para "solución" borrar e instalar nueva vez. Pero la "solución" persiste igual. Todavía sigo sin usar el correo electrónico.
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at phonemail.assist@aol.com along with a screenshot. Thanks!
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Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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To manage account related information, please go to myaccount.aol.com. If you are still having trouble, feel free to contact us at 1-800-827-6364.
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Thanks for reaching out. Please reach out to our support team at aolmailquestions@aol.com.
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You can reach us by sending an email at phonemail.assist@aol.com
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In order to further investigate this issue, please contact us at aolmailquestions@aol.com.
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Can’t get mail on iPhone
Since verizon moved to aol I’m having trouble getting mail to migrate to my phone and computer. It won’t sign on keep getting same error message
We would like one of our email agents to look more into your account. Please reach out to our mail support team at aolmailquestions@aol.com.
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UNWANTED signature line
I continue time and again go delete the signature line in AOL and it keeps coming back! Only system you can’t get rid of it like I wish I could get rid of AOL right now.
Please access your account from a web browser at mail.aol.com to check if the signature is set up in Options > Mail Settings. Should you still encounter this issue, please reach out to our mail support team at aolmailquestions@aol.com.
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Mail Account won‘t update
It started this morning. My mail account was empty (the in Box) then loaded many many older mails
and all over sudden after refreshing all mails of the passed 7 years have disappeared on all
IOS devices I use (iPhone and iPad) I have installed the aol mail as the main mail account
on my IOS devices and I also use the aol mail app. The issues occured in all applications.
I hope you van help me to reload the missing mails. Thank you.If you are using a 3rd party email app, please follow the steps provided in the next article and set up your account with IMAP instead of POP: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail
If you are still having trouble after that, reach out to our support team at aolmailquestions@aol.com
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Sign in issue
Can’t get mail. Notice comes up: name user ID INCORRECT! Help
You should remove and re-add your account from the app and if you are having sign in trouble, please check on mail.aol.com, from a desktop computer, if your password is correct.
If the issue persists, reach out to our team at 1-800-827-6364.
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Allow deleting other sign ins
Allow main account holder to delete alias accounts (that have been created by scammers) from the account. I didn’t authorize them so unable to delete because don’t know the login.
Please reach out to our Support Team at 1-800-827-6364.
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Mot de passe
Ras le bol d avoir des problèmes de mot de passe. Impossible de retrouver le mien donc impossible de remettre mon compte aol sur mon iPad.
Je suppose que je n aurais pas de réponse mais je tente quand mêmeIf you need assistance for resetting your password, please call AOL Customer Support Team at 1-800-827-6364 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET."
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Please reach out to our Support Team at aolmailquestions@aol.com.
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